Natalie

Uber partnership with Hyundai takes off

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Uber and Hyundai Motor Company have announced a new partnership to develop Uber Air Taxis for a future aerial ride share network and unveiled a new full-scale aircraft concept at the Consumer Electronics Show (CES).

Hyundai is the first automotive company to join the Uber Elevate initiative, bringing automotive-scale manufacturing capability and a track record of mass-producing electric vehicles. The air vehicle concept Hyundai released was created in part through Uber’s open design process, a NASA-inspired approach that jump-starts innovation by publicly releasing vehicle design concepts so any company can use them to innovate their air taxi models and engineering technologies.

In this partnership, Hyundai will produce and deploy the air vehicles, and Uber will provide airspace support services, connections to ground transportation, and customer interfaces through an aerial ride share network. Both parties are collaborating on infrastructure concepts to support take-off and landing for this new class of vehicles.

Jaiwon Shin, Executive Vice President and Head of Hyundai’s Urban Air Mobility (UAM) Division said:

Our vision of Urban Air Mobility will transform the concept of urban transportation. We expect UAM to vitalise urban communities and provide more quality time to people. We are confident that Uber Elevate is the right partner to make this innovative product readily available to as many customers as possible.

Eric Allison, Head of Uber Elevate said:

Hyundai is our first vehicle partner with experience of manufacturing passenger cars on a global scale. We believe Hyundai has the potential to build Uber Air vehicles at rates unseen in the current aerospace industry, producing high quality, reliable aircraft at high volumes to drive down passenger costs per trip. Combining Hyundai’s manufacturing muscle with Uber’s technology platform represents a giant leap forward for launching a vibrant air taxi network in the coming years.

Hyundai worked with Uber Elevate to develop a PAV (Personal Air Vehicle) model, S-A1, that utilises innovative design processes to optimise electric vertical take-off and landing (eVTOL) aircraft for aerial ridesharing purposes. The Elevate initiative based this process on NASA’s historical approach of putting design concepts out publicly to inspire innovation amongst multiple companies, spurring the development of common research models to investigate novel aerodynamic concepts and catalysing industry progress in wing design, noise, aerodynamics, and simulation verification.

As a result, Hyundai’s S-A1 model unveiled at CES reflects previous eVTOL designs Uber Elevate has released in the following ways:

  • It is designed for a cruising speed up to 180 mph (290 kmph), a cruising altitude of around 1,000-2,000 feet (300 – 600m) above ground, and to fly trips up to 60 mile (100km).
  • The Hyundai vehicle will be 100% electric and, during peak hours, will require about five to seven minutes for recharging.
  • Hyundai’s electric aircraft utilises distributed electric propulsion, powering multiple rotors and propellers around the airframe to increase safety by decreasing any single point of failure. Having several, smaller rotors also reduces noise relative to large rotor helicopters.
  • The model is designed to take off vertically, transition to wing-borne lift in cruise, and then transition back to vertical flight to land.
  • The Hyundai vehicle will be piloted initially, but over time they will become autonomous.
  • The cabin is designed with four passenger seats, allowing riders to board/disembark easily and avoid the “dreaded” middle seat with enough space for a personal bag or backpack.

Paul Baker, Sales Director of Global Travel Management said:

This is an exciting, new partnership between two of the biggest names in their industries. Uber has the experience knowledge of personal, on-demand transport and Hyundai’s long-term development of electric vehicles marks them out as an expert partner for this project.

It may be a few years before electric vertical take off and landing, on-demand, ridesharing becomes commonplace, but we will be watching developments closely.

Contact your GTM Account Manager, next time you need to ensure you have a ride to or from airports or hotels.

Natalie

Heathrow to finalise airport expansion proposals

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Heathrow has announced it will launch an eight-week public consultation to finalise its proposals for airport expansion following the recent decision by the UK’s aviation regulator, the CAA, to cap early spending on the project.

Capping spending has prolonged the construction period of a new third runway and means Heathrow will need to undertake refreshed modelling of key aspects of the plan – including public transport to and from the airport – to evidence that Airports National Policy Statement (ANPS) targets can be met.


Heathrow has outlined its timeline for submission of expansion planning application towards the end of 2020

The consultation will run from April through to June ensuring that communities can review and feedback.

Heathrow will be writing to local authorities in the coming weeks with more information, offering them the opportunity to feedback on their approach to consultation. Responses will feed into the final planning application, to be submitted to the Planning Inspectorate towards the end of 2020.

Heathrow’s submission to the Planning Inspectorate will detail how the airport will expand and connect all of Britain to global growth, whilst meeting the requirements of the ANPS. It will also restate Heathrow’s commitment to ensuring an expanded Heathrow meets strict environmental targets, delivers tens of thousands of new high-skilled jobs and honours commitments to local communities.

If Heathrow’s plans are approved by the Secretary of State on the recommendation of the Planning Inspectorate, the third runway is expected to open between early 2028 and late 2029.

Heathrow’s Executive Director for Expansion Emma Gilthorpe, said:

This country is ready for a decade of infrastructure delivery underpinned by expansion at Heathrow. We are keen to ensure our plans continue to be supported and shaped by local people as we prepare to deliver the economic boost Britain needs.

A spokesman for the airport confirmed that, in the coming weeks, Heathrow will announce dates and locations for consultation events as it also prepares to become one of the first major international airports to operate carbon neutral infrastructure.

Contact your GTM Account Manager when you need to book flights to or from Heathrow.

Natalie

American Airlines and British Airways mark the official start of the JFK redevelopment plan

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American Airlines and British Airways have joined New York Govenor Andrew Cuomo and the Port Authority of New York and New Jersey (PANYNJ) in announcing the start of construction on a $344 million investment at New York’s John F. Kennedy International Airport (JFK) Terminal 8 at the Association for a Better New York luncheon in Midtown.

Robert Isom, President of American said:

Our investment will put the 14 daily flights from JFK to London that we offer in partnership with British Airways in the same terminal and give customers premium check-in space, new joint lounges and a larger variety of retail and dining options

We will be adding more than 70,000 square feet to customer and operational spaces to create a truly world-class experience at JFK.

Additionally, airline team members who power the terminal operations will also benefit from closer, faster and easier connections to American’s joint business partner British Airways by the additional co-located long-haul aircraft gates and an enhanced baggage system.

Governor Cuomo said:

As we progress with the JFK modernisation project, we are giving Terminal 8 a new look and layout in line with the modern, world-class standards that will define the airport’s ultimate transformation

When this work is completed, Terminal 8 will accommodate more passengers who will be able to enjoy a better travel experience and will make the work of airport staff more efficient and more seamless.

American and British Airways are the first airlines to mark the start of the transformation of JFK into a state-of-the-art, global hub. The upgrades and additions at Terminal 8 will bring improvements in the overall customer experience, including the addition of five widebody gates and four adjacent widebody hard stands (ramp parking where customers are transported to/from terminal via bus), enhanced baggage systems, new lounges, premium check-in space and upgraded concessions and retail options.


American and British Airways offer the most flights between JFK and London’s Heathrow Airport, a route Business Traveller calls “the most important and lucrative route for business in the world,” in addition to up to 70 flights a day to London from 26 destinations in the United States.

Additionally, customers arriving in New York will enjoy the ability to connect more conveniently onto other American Airlines flights, and customers departing New York will gain the flexibility of 14 daily flights to London all departing from the same terminal.

Construction is scheduled to be completed in 2022.

Alex Cruz, Chairman and CEO of British Airways said, “This is an exciting development in our move to Terminal 8, alongside American Airlines, our Atlantic joint-business partner. We are one step closer to offering an even better customer experience for passengers travelling to, from and through JFK. We look forward to our continued work with the Port Authority and American Airlines in order to build a world-class transatlantic travel experience”.

Paul Baker, Sales Director of Global Travel Management said:

New York is a key hub for American Airlines, with the airline serving three New York-area airports – JFK, LaGuardia Airport and Newark Liberty International Airport. So passengers have a great choice of airports and onward destinations when flying with American.

British Airways passengers can take advantage of the fantastic facilities at Heathrow, where First, Club World, Club Europe, Gold and Silver Executive Club members can also take advantage of the six British Airways lounges that are available for them in Terminal 5, giving them the opportunity to work or relax as they choose.

As there is a huge range of options for passengers flying between London and New York, we always work hard to ensure the best fares and the most-appropriate itineraries are put together for our customers. So it’s great to see that American and British Airways are working together to enhance the passenger experience even further, by developing JFK.

The next time you need to fly to JFK, contact your GTM Account Manager.

Natalie

British Airways trials robots to guide passengers through the airport

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British Airways has announced that from this year it will trial AI-powered autonomous robots at its home at Heathrow Terminal 5 to help customers navigate through the airport, freeing up the airlines’ hosts to help customers with more complex queries.

The cutting-edge robots from tech company BotsAndUs are programmed to interact with passengers  in multiple different languages using the latest translation technology to answer thousands of questions, including real-time flight information.


British Airways has announced it will trial state-of-the-art, fully autonomous robots in 2020.

Additionally, using geo-location technology and dozens of advanced sensors to constantly monitor a 360˚radius, the robots will move around the airport terminal freely and safely, escorting customers to specific locations.

To complement its investment in technology and automation, last year British Airways launched a multi-million pound investment in enhanced training for colleagues as part of its First Contact Resolution Programme at Heathrow. The programme empowers customer service agents to use their expertise, initiative and judgement to solve customer queries on the spot using a suite of specialised apps on iPads.

Ricardo Vidal, British Airways’ Head of Innovation, says the combination of automation and personalised customer service will define the airport of the future:

We are always looking for new and innovative ways to use automation to help our customers enjoy a faster and smoother journey through the airport and beyond. These smart robots are the latest innovation allowing us to free up our people to deal with immediate issues and offer that one-on-one service we know our customers appreciate. In the future, I envisage a fleet of robots working side-by-side with our people offering a truly seamless travel experience.

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Andrei Danescu, Founder of BotsAndUs, added:

We are very excited to partner with British Airways. The trial will pave the way for other new and interesting services we can provide to improve the customer journey as we work together to re-imagine the airport experience.

Contact your GTM Account Manager next time you need to fly on British Airways.

Natalie

British Airways reunites family for a very special occasion

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As its centenary year drew to a close, British Airways waved its magic wand for the 100th time to take a very deserving customer on the trip of a lifetime to Australia to surprise her uncle on his wedding day.

Cheryl Lawley, 36 from Nuneaton, contacted the airline in early 2019 to share her story. In 2016 Cheryl was diagnosed with incurable brain cancer and after undergoing a 14-hour operation, Cheryl woke to find her uncle, Ben, unexpectedly by her bedside. Ben had travelled from his home in Melbourne, Australia, to nurse Cheryl and help care for her three children, aged 16, 10 and 9.

After returning to Melbourne, Ben announced that he was engaged to marry his partner of 14 years, Andrew, but given Cheryl’s circumstances she would be unable to attend. Until BA Magic stepped in!

British Airways organised for Cheryl, her partner Adrian, 31, and children Mia, Ashdon and Carson to fly to Melbourne, with lots of surprises and adventure along the way.

Departing from Heathrow Terminal 5, Cheryl was given the VIP treatment with a Heathrow Personal Shopping experience and Elemis spa treatments in preparation for the wedding, before the family embarked on their 22-hour journey to Australia in the comfort of British Airways’ business cabin, Club World.

When they arrived, the family were gifted with a suite at The Langham Melbourne, which has been named as the number one hotel in Australia. 

On the day of the wedding, Melbourne’s leading hair and make-up artist, Jemma, was on hand to pamper Cheryl before she went to surprise her uncle as he got ready for his wedding.

Cheryl said:

When I wrote to BA Magic to ask for help in getting me to Australia so I could be there for my uncle on his important day as he was for mine, I didn’t expect such an unforgettable adventure. British Airways has helped create memories for us as a family that we will always cherish and be grateful for.

Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said:

Cheryl’s story touched our hearts, so we wanted to do everything possible to help surprise her uncle on his big day. Throughout 2019, to say thank you to our customers, we committed to 100 acts of kindness and this marks our 100th act. We are delighted we could end the year making this special trip unforgettable for such a deserving family.

Helping to surprise Cheryl’s uncle on his big day was part of the airline’s commitment to mark its centenary year with 100 acts of kindness as part of its #BAMagic100 campaign. Following its launch in 2017, the campaign saw the airline arranging surprise proposals, reuniting loved ones, arranging money-can’t-buy experiences and creating holidays of a lifetime.

If you want to book a flight on British Airways, please contact your GTM Account Manager; and if you would like to take advantage of Heathrow’s Personal Shopper Service, please click here:
https://boutique.heathrow.com/en/contact/personal-shopper.

Natalie

GTM launches third beer

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Global Travel Management has produced its third in a series of limited edition, specially-crafted beers, celebrating aspects of business travel.

Route Beer is the latest ale created by independent brewery Thurstons Brewery, based in the village of Horsell, close to Global Travel Management’s headquarters in Woking, Surrey.

ROUTE BEER is Global Travel Management’s third celebratory beer, brewed by Thurstons Brewery

Route Beer has been brewed to celebrate Global Travel Management’s long-term partnership with travel commerce platform Travelport. And it commemorates the best-known road in the United States: Route 66 or “the Mother Road”, which stretches 2,448 miles from Chicago to Santa Monica.

In 2017, Global Travel Management celebrated its twentieth anniversary with its first commissioned beer, The Globe Trotter. And in 2018, the company produced Fliegerbier, in partnership with Lufthansa.

Route Beer marks completes the hat-trick of beers brewed specifically for Global Travel Management by the award-winning Thurstons Brewery and, like its predecessors is a bottle-conditioned beer, matured by secondary fermentation.

For more information on Thurstons Brewery and its beers, please visit http://www.thurstonsbrewery.co.uk.

Natalie

New venture opens up China to BA passengers

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British Airways has signed a joint business agreement with China Southern Airlines, for travel from 2 January 2020.

The agreement will benefit customers of both airlines by opening more destinations between the UK and China, with a greater choice of flights and enhanced frequent flyer benefits. It will allow the airlines to cooperate on scheduling and pricing, providing customers with more flexible flight options and an attractive range of fares.

British Airways customers will be able to travel more easily on a combined route network which will develop over time thanks to both airlines’ move to the new Beijing Daxing International Airport. The joint business will initially see the two airlines code-sharing on all direct flights operated on mainland routes between London and six Chinese cities. This will expand to both airlines’ extensive domestic networks.

Alex Cruz, British Airways’ Chairman and CEO, said:

We are delighted to announce this joint business which will bring the UK and China closer together by providing British Airways and China Southern Airlines customers with a wide range of benefits. The agreement reinforces our commitment to boost tourism and business travel between the two countries and we look forward to strengthening the relationship further.

Paul Baker, Sales Director of Global Travel Management said:

This is an excellent opportunity for businesses travelling to the Chinese capital or to Shanghai, Guangzhou, Sanya, Wuhan and Zhengzhou. Because this arrangement between British Airways and China Southern will mean 31 direct flights a week between London and these six Chinese locations.

This deal builds on British Airways’ move to Beijing Daxing Airport – for more about this, see our news story here.

Customer benefits will include greater opportunities to collect frequent flyer points, the ability to book through both airlines’ web or app-based platforms, enhanced lounge access and access to high-quality Chinese and British products and services on board and on the ground.

If you’re looking to fly to any of these six locations in China, contact your GTM Account Manager to find and book the best fares.

Natalie

British Airways invests millions on reimagined and improved menus on flights from Gatwick

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British Airways has made a multi-million pound investment in its catering on flights from London Gatwick, with “reimagined and improved” food across its short- and long-haul cabins.

Now available on all flights, the catering brings in new menus featuring new dishes and recipes as part of the airline’s £6.5bn investment for customers. The new food has a focus on provenance with the provider, Newrest, working closely with suppliers in the south of England to source the best quality ingredients.

Customers can enjoy the benefits across all long-haul cabins – World Traveller (economy), World Traveller Plus (premium economy), Club World (business) and First – as well as Club Europe (business) on short-haul. 

A range of Marks & Spencer products continues to be on offer to Euro Traveller customers.

Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said:

This is the latest development in continuously improving our catering. We’re incredibly proud of this new offering, and we hope our customers enjoy it as much as we have enjoyed developing it.

Paul Baker, Sales Director of Global Travel Management said:

British Airways flies to more than 70 destinations from Gatwick, offering a variety of routes to suit both business and leisure travellers. So it’s great to see an improved selection of great, locally-sourced food being served on routes from London’s second airport.

As part of its £6.5bn investment for customers, British Airways has refreshed its Boeing 777 fleet at Gatwick. So, as well as Panasonic in-flight entertainment on 10″ (World Traveller) and 12″ (World Traveller Plus) screens, offering more choice of movies, television and audio programmes, British Airways passengers now have choices from superbly-improved menus.

If you’re flying on business from London Gatwick, contact your GTM Account Manager.

Natalie

United Airlines aims to put and end to jet lag… with an app

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United Airlines customers now have a new, scientific way to battle jet lag through a first-of-its-kind partnership with Timeshifter, an app that outlines the best time to see and avoid light, sleep and enjoy caffeine to adjust quickly to a new time zone.

All MileagePlus members receive access to a free Timeshifter jet lag plan and Premier 1K members receive a complimentary subscription with unlimited plans. The app is targeted at customers flying across three or more time zones and will be a helpful tool for them to manage their jet lag as they travel throughout United’s global route network.

Vice President of Loyalty and President of MileagePlus, Luc Bondar said:

We want to do everything we can to help improve the experience of travelling across time zones, whether it’s a business trip to Tel Aviv or a vacation to Tahiti, our customers should arrive feeling fresh and ready to hit the ground running.

Timeshifter takes all the guesswork out of avoiding jet lag and instead uses science and algorithms to design a customised, step-by-step trip across time zones. I was a believer the first time I used the app and I think our customers will love it too.


Timeshifter was developed by top researchers in sleep and circadian neuroscience and is aimed at customers crossing three or more time zones. The app uses an algorithm to customise plans for customers based on a number of factors including normal sleep pattern, flight details and individual preferences, creating a personalised jet lag alleviation plan.

MileagePlus members will receive a free jet lag plan for a flight plan of their choosing in addition to the complimentary trial Timeshifter offers customers for a total of two free flight plans. MileagePlus Premier 1K members will be able to sign up for complimentary annual subscriptions for unlimited access to jet lag plans when they travel.

Paul Baker, Sales Director of Global Travel Management said:

One of the worst aspects of travelling on business is the horrendous effect of jet lag. United Airlines’ partnership with Timeshifter is a great way for passengers to prepare for and to mitigate and reduce the effects of jet lag.

I would encourage any Global Travel Management customer flying on United with the appropriate MileagePlus membership level to try out the app. Jet lag is worth avoiding!

United flies some of the longest routes in the world, including the two longest flights operated by US carriers; and this month, United will become the only airline to fly direct between North America and Cape Town. I will be interested to see how well our United customers alleviate jet lag on long haul trips using Timeshifter in the coming months.

If you’re planning to fly on United, speak to your GTM Account Manager to secure the best fares and we will make sure your Miles are accrued directly to your MileagePlus account.

Natalie

easyJet makes net zero carbon emission commitment

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easyJet has announced that it will become the world’s first major airline to operate net-zero carbon flights across its whole network.

The airline will achieve this goal by offsetting the carbon emissions from the fuel used for all of its flights. easyJet will undertake carbon offsetting through schemes accredited by two of the highest verification standards, Gold Standard and VCS.  They will include forestry, renewable and community based projects.

The airline will continue to support innovative technology, including the development of hybrid and electric planes, working with others across the industry to reinvent and de-carbonise aviation over the long-term. The aim will be for easyJet to reduce the amount of carbon offsetting undertaken as new technologies emerge.

easyJet and Airbus will cooperate on three distinct work packages set to define the impacts and the requirements necessary for the large-scale introduction of next generation sustainable aircraft on infrastructure and every-day commercial aircraft operations.  




easyJet has been supporting Wright Electric over the last two years, which is aiming to produce an all-electric ‘easyJet sized’ plane which could be used for short haul flights.

easyJet will also aim to stimulate innovation in carbon reduction by supporting the development of technologies which will enable hybrid electric and  electric planes and championing advanced carbon capture technologies. We will look to use these technologies as well as sustainable aviation fuels (SAFs) as they become available and commercially viable.

Since 2000 easyJet has reduced the carbon emissions for each kilometre flown by a passenger by over a third (33.67%). Initiatives have included introducing light weight carpets, trolleys and seats, single engine taxiing and removing paper manuals from aircraft.

In 2013 easyJet established a public target to reduce its carbon emissions per passenger kilometre.  The target was strengthened in 2015 to a 10% reduction on carbon emissions per passenger kilometre by 2022 on its 2016 performance.

Johan Lundgren, easyJet’s CEO, said:

Climate change is an issue for all of us. At easyJet we are tackling this challenge head on by choosing to offset the carbon emissions from the fuel used for all of our flights starting today. In doing so we are committing to operating net-zero carbon flights across our network – a world first by any major airline. We acknowledge that offsetting is only an interim measure until other technologies become available to radically reduce the carbon emissions of flying, but we want to take action on carbon now.

easyJet has a long tradition of efficient flying – the aircraft we fly and the way we fly them means that easyJet is already more efficient than many airlines. However, our priority is to continue to work on reducing our carbon footprint in the short term, coupled with long-term work to support the development of new technology, including electric planes which aspire to radically reduce the carbon footprint of aviation. 

I am therefore delighted that we have also announced a new electric plane partnership with Airbus. We will be working together to identify the detailed technical challenges and requirements for electric and electric hybrid planes when deployed for short haul flying around Europe.  We hope this will be an important step towards making electric planes a reality.

“We also need governments to support efforts to decarbonise aviation. In particular they must reform aviation taxes to incentivise efficient behaviour, fund research and development in new technology and ensure that early movers such as easyJet are not penalised.”

Speaking about easyJet offsetting the carbon emissions from the fuel used for all of its flights, Jonathon Porritt, Co-Founder of Forum for the Future, said:

This is an exciting development from easyJet, which is obviously taking the issue of climate change very seriously. But as is now widely understood, carbon offsetting can only be a bridge to future technological developments, and it will be important to seek out each and every way of reducing carbon emissions. Beyond that, the whole industry needs to come together more effectively to decarbonise this critical sector just as quickly as possible.

If your next business trip takes you to a city served by easyJet, contact your GTM Account Manager to search for and book the best fare and to manage your whole trip.