Discounted fares on flights within Europe and to the rest of the world

Corporate customers of some of Europe’s leading airlines can earn discounts on air fares booked between until the end of this year. 

The Lufthansa Group has launched discounted fares valid for corporate customers who are signed up to the PartnerPlusBenefit Programme. 

Every corporate customer signed up to the PartnerPlusBeneft Programme receives a 3% discount on air fares within Europe; or a 3%-5% discount on air fares when travelling to Asia Pacific, Africa, Middle East, North America or South America. 

You can sign up to PartnerPlusBenefit here and, if you join today, you will receive up to 1,500 BenefitPoints when you register.

The discounts are automatically applied by Global Travel Management for any corporate signed up to the PartnerPlusBenefits Programme and include fares booked directly with the Global Travel Management online booking tool.  

Economy LIGHT and Business SAVER fares are excluded from this offer.  The discount is valid on Austrian Airlines, Brussels Airlines, Lufthansa and SWISS flights for travel until 31 December 2021. 

Lufthansa invests in first industrially-produced carbon-neutral, electricity-based kerosene

Lufthansa Group is a partner and pilot customer of the world’s first production plant for power-to-liquid aviation fuels.

Until now, Lufthansa Group airlines have used biogenic sustainable aviation fuels: kerosene produced from agricultural waste or used cooking oils.

But the world’s first industrial plant that produces CO2-neutral electricity-based kerosene was officially opened this week in Werlte/Emsland. It is operated by the climate protection organisation atmosfair and produces synthetic fuel for aircraft from water, CO2 and renewable electricity. The Lufthansa Group is a partner in the pioneering project and is one of the first customers to purchase this sustainable, electricity-based kerosene. In this way, the company is making an important contribution to establishing PtL (‘power to liquid’) production and promoting the market development of the first available CO2-neutral synthetic kerosene.

Christina Foerster, Member of the Executive Board Deutsche Lufthansa AG said,

Lufthansa’s airlines have been focusing on the research and use of sustainable aviation fuels for many years. We are currently the largest customer in Europe.

Synthetic fuels from renewable energies are the kerosene of the future. They enable CO2-neutral aviation. With its partnership with atmosfair, the Lufthansa Group takes the lead again and provides a boost to the production of PtL.

Dorothea von Boxberg,
CEO of Lufthansa Cargo

The Lufthansa Group will purchase at least 25,000 litres of PtL fuel annually over the next five years and make it available to customers. To use the first quantities, the logistics providers Kuehne+Nagel and Lufthansa Cargo have agreed on an exclusive partnership to purchase the fuel.

Dorothea von Boxberg, CEO of Lufthansa Cargo AG said,

We see the key to a sustainable reduction of our emissions in flight operations in the research and use of synthetic, sustainable aviation fuels.

The fact that we are now pioneering power-to-liquid technology together with Kuehne+Nagel makes us particularly proud and shows once again that we are actively tackling our climate protection challenges

Global Travel Management runs a Carbon Offset Programme, through which the carbon cost of travel, including flights and hotels, can be offset by planting trees in ambitious reforestation project. Find out about the Carbon Offset Programme, here.

Traffic light system

From 4am Monday 4 October 2021, the rules for international travel to England changed from the red, amber, green traffic light system to a single red list of countries and simplified travel measures for arrivals from the rest of the world.

The rules for travel from countries and territories not on the red list depend on your vaccination status.

Travel from the rest of the world if you are fully vaccinated

From 4am Monday 4 October: you will qualify as fully vaccinated if you are vaccinated either:

  • under an approved vaccination programme in the UK, Europe, USA or UK vaccine programme overseas
  • with a full course of the Oxford/AstraZeneca, Pfizer BioNTech, Moderna or Janssen vaccines from a relevant public health body in Australia, Antigua and Barbuda, Barbados, Bahrain, Brunei, Canada, Dominica, Israel, Japan, Kuwait, Malaysia, New Zealand, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan or the United Arab Emirates (UAE)

Formulations of the 4 listed vaccines, such as AstraZeneca Covishield, AstraZeneca Vaxzevria and Moderna Takeda, qualify as approved vaccines.

You must have had a complete course of an approved vaccine at least 14 days before you arrive in England.

Where 2 doses of a vaccine are required for a full course, you will be able to:

  • mix 2 different types of vaccine, for example Oxford/AstraZeneca and Moderna
  • have the 2 vaccinations under 2 different approved programmes, for example Australia and Japan, UK and USA, EU and Canada

The rules for fully vaccinated people also apply if you are either:

  • under 18 and resident in the UK or one of the listed countries or territories with approved vaccination programmes
  • taking part in an approved COVID-19 vaccine trial in the UK or USA – in due course, we expect to extend this to other countries

If you qualify as fully vaccinated you will have to:

  • book and pay for a day 2 COVID-19 test – to be taken after arrival in England
  • complete your passenger locator form – any time in the 48 hours before you arrive in England
  • take a COVID-19 test on or before day 2 after you arrive in England

Under the new rules, you will not need to:

  • take a pre-departure test
  • take a day 8 COVID-19 test
  • quarantine at home or in the place you are staying for 10 days after you arrive in England

You must be able to prove that you have been fully vaccinated (plus 14 days) with a document (digital or paper-based) from a national or state-level public health body that includes, as a minimum:

  • forename and surname(s)
  • date of birth
  • vaccine brand and manufacturer
  • date of vaccination for every dose
  • country or territory of vaccination and/or certificate issuer

If your document from a public health body does not include all of these, you must follow the non-vaccinated rules. If not, you may be denied boarding.

If you are fully vaccinated in the USA, you will need to show a CDC card showing you’ve had a full course of an FDA-approved vaccine in the USA. You’ll also need to prove that you are a resident of the USA.

If you are fully vaccinated in Europe, you will need to show an EU Digital COVID Certificate (EU DCC), showing you’ve had a full course of an EMA or Swissmedic-approved vaccine.

If you are fully vaccinated, but do not qualify under these fully vaccinated rules, you must follow the non-vaccinated rules.

Travel from the rest of the world if you are not fully vaccinated

You must follow these rules if you:

  • do not qualify under the fully vaccinated rules
  • are partially vaccinated
  • are not vaccinated

Before you travel to England you must:

  • take a pre-departure COVID-19 test – to be taken in the 3 days before you travel to England
  • book and pay for day 2 and day 8 COVID-19 tests – to be taken after arrival in England
  • complete your passenger locator form – any time in the 48 hours before you arrive in England

After you arrive in England you must:

  • quarantine at home or in the place you are staying for 10 days
  • take a COVID-19 test on or before day 2 and on or after day 8

You may be able to end quarantine early if you pay for a private COVID-19 test through the Test to Release scheme.

Travel from red countries

If you have been in a country or territory on the red list in the last 10 days, you will only be allowed to enter the UK if you are a British or Irish national or you have residence rights in the UK.

Before you travel to England, you must:

  • take a pre-departure Covid-19 test – to be taken in the 3 days before you travel to England
  • book a quarantine hotel package, including 2 COVID-19 tests
  • complete your passenger locator form – any time in the 48 hours before you arrive in England

When you arrive in England, you must quarantine in a managed hotel, including 2 COVID-19 tests.

The Red list of countries
Afghanistan
Angola
Argentina
Bolivia
Botswana
Brazil
Burundi
Cape Verde
Chile
Colombia
Congo (Democratic Republic)
Costa Rica
Cuba
Dominican Republic
Ecuador
Eritrea
Eswatini
Ethiopia
French Guiana
Georgia
Guyana
Haiti
Indonesia
Lesotho
Malawi
Mayotte
Mexico
Mongolia
Montenegro
Mozambique
Myanmar
Namibia
Nepal
Panama
Paraguay
Peru
Philippines
Réunion
Rwanda
Seychelles
Sierra Leone
Somalia
South Africa
Sudan
Suriname
Tanzania
Thailand
Trinidad and Tobago
Tunisia
Uganda
Uruguay
Venezuela
Zambia
Zimbabwe

We advise checking with gov.uk for the latest, most up to date information on the restrictions and make up of the red list.

The traffic light system has been put in place in order to facilitate non-essential travel in the Summer months of 2020. The restrictions do not necessarily impact business travellers. For further clarification and details, please contact your GTM Account Manager.

Winners of zero emission flight aviation competition announced

Transport Secretary Grant Shapps has announced the winners of the latest competition focused on making zero emission flights a reality.

Winning projects include wireless charging for electric planes, swappable battery packs to keep flight turnover times to a minimum and state-of-the-art fuelling tanks to safely and efficiently refuel flights of the future.

The fifteen successful projects have been awarded a share of over £700,000 to help bring forward innovative research and technology, which can support UK airports in handling new types of electric and hydrogen aircraft.

Transport Secretary Grant Shapps said:

As the world reopens from the pandemic, it is essential that we are investing in greener aviation as part of our transport decarbonisation agenda.

Funding these revolutionary projects will help to slash carbon, create jobs and get us closer to our goal of operating zero emission flights.

The funding forms part of the government’s commitment in the Prime Minister’s Ten point plan for a green industrial revolution, with a commitment of £3 million funding to research into airport infrastructure for zero emission flights this year.

Aviation Minister Robert Courts said:

As an island nation, aviation is essential for our future growth and plans to build back better and greener from the pandemic.

With COP26 around the corner, we’re ramping up our efforts even further by funding the technology that unlocks the flights of the future.

Earlier this year, the UK government set out its ambition to become world-leaders in sustainable aviation fuel production, launching the £15 million Green Fuel, Green Skies competition and publishing a consultation proposing to mandate sustainable aviation fuel use in the UK from 2025.

Val Miftakhov, CEO of ZeroAvia, said:

We are delighted to have been successful with the zero emission flight infrastructure project and to have the opportunity to show just how these projects are critical to the future of zero emission aviation.

In the future, we believe there will be a hydrogen-electric engine in every aircraft as this is the only viable way to deliver truly zero emission aircraft and to comprehensively tackle the industry’s growing climate impact. When we deliver our first hydrogen-electric powertrains into service in 2024, operators need to be able to fuel their aircraft with low carbon hydrogen, and today’s announcement is a big step towards that.

Nicola Yates OBECEO of Connected Places Catapult, said:

Connected Places Catapult is delighted to welcome these 15 innovative projects onto the TRIG: zero emission flight programme. The progress being made in this sector to enable sustainable air travel is exciting and an important step for the UK’s successful transition to net zero.

This funding is the latest in a string of initiatives aimed at reducing emissions from flying and consolidating the UK’s position as leaders in green aviation.

The winning projects are:

Cranfield University

  •  Low carbon energy demand scenarios for aviation (LOCESA)
  •  Wireless opportunity charging of electric aircraft
  •  Hydrogen Safety in Aviation: an immersive XR training scenario for airport personnel

University of Warwick

  • Creation of Full Airport Energy Model to Simulate/Understand Infrastructure Impacts of Electric and Hydrogen Aircraft and Support Vehicles on Airports – A Warwick Manufacturing Group (WMG) Case Study with Leeds Bradford Airport (LBA)
  • Evaluation of safety zones and mitigation measures for hydrogen refuelling infrastructure at airports

Protium Green Solutions Limited

  • Developing a digital twin for the fast refuelling process and procedure for gaseous hydrogen aircraft

Hive Composites Limited

  • Next-Generation Thermoplastic Composite Pipe for Hydrogen Distribution in Airports

Stratospheric Platforms Ltd

  • Development of a safety zonal tool for the operation of liquid hydrogen powered aircraft at airfields

EGB Engineering Consultants Ltd

  • Modelling of Electricity and Green Hydrogen Scenarios to meet future Airport Demand (MEHSAD)

ZeroAvia Limited

  • Liquid Hydrogen Airport Refuelling Ecosystem (LHARE)

University of Strathclyde

  • Solutions Pathway Evaluation Toolkit for Airside Infrastructure to Power Zero Emissions Flight

Ultima Forma Ltd

  • Flexible electroformed twin-walled hydrogen fuel hoses

Ampaire Ltd

  • Modelling demand of electric aviation and airport infrastructure

School of Mechanical & Aerospace Engineering, Queen’s University Belfast

  •  UltraCompHy: Ultra-lightweight composite pressure vessels for safe and cost-effective hydrogen storage

CD02 Ltd

  • SafeBatt: Swappable aircraft battery packs for safe ground handling and charging

£5 drop-off charge introduced at Heathrow

Heathrow has announced the introduction of a ‘Terminal Drop-Off Charge’ across all terminal forecourts from 1s November.

A Heathrow statement said:

As travel slowly restarts, the charge, initially proposed last year, will prevent a car led recovery and reduce airport-related traffic whilst protecting jobs at Heathrow, which has suffered a £3bn loss due to the pandemic.

Drivers will be charged a £5 flat-fee per visit to the terminal drop-off zones. This change is part of Heathrow’s updated Surface Access Plans and long-term sustainability strategy. Income generated from the scheme will contribute towards new sustainable transport initiatives at the airport. Additional revenue raised by the charge will help to lower overall airport charges. In future, the airport hopes to introduce, a new data-led, multi-modal Sustainable Travel Zone (STZ) that aims to provide passengers, colleagues and the local community with more sustainable transport options. The STZ will take the place of the previous Free Travel Zone, with further details expected next year.

The Terminal Drop-Off Charge will be managed through Automatic Number Plate Recognition (ANPR) systems – similar to those used for the London Congestion Charge and Dart Charge – and will apply to all vehicles using Heathrow’s terminal drop-off facilities.

Blue Badge holders will be eligible for a 100% discount. Passengers will have the option to pay the £5 charge in advance, or by midnight the day after making the drop-off. Payments can only be made by card, either online or by an automated telephone service.

Passengers will continue to have the option to travel to the airport via more sustainable means such as Heathrow Express, TFL Rail, London Underground, bus or national coach services. Those driving can also be dropped off for free at Heathrow’s Long Stay car park facilities, which all offer free regular shuttle buses to the terminals.

Heathrow Director of Surface Access, Tony Caccavone, said:

Covid-19 has devastated the aviation industry and our recovery remains stunted by on-going travel restrictions. This charge, first proposed last year, will help us protect the business financially, whilst preventing a car-led recovery and ensuring we remain on course for our long-term goals of providing sustainable and affordable transport options as passenger demand returns.

Chair of independent Heathrow Area Transport Forum and Former London Deputy Mayor for Transport Val Shawcross said:

The pandemic continues to have a significant impact on Heathrow and this charge will help to prevent a car-led recovery and contribute towards new sustainable transport initiatives. Measures to encourage passengers into public transport are key to the airport’s long-term sustainability as it seeks to ‘build back better’. I look forward to working with Heathrow on these future initiatives as the airport recovers from the devastating impact of Covid-19.

Seven of the best

Twenty five years ago, Frankie Dettori achieved the remarkable feat of riding seven out of seven winners at British Champions’ Day at Ascot Racecourse.

Dettori’s achievement – winning aboard Wall Street, Diffident, Mark of Esteem, Decorated Hero, Fatefully, Lochangel and Fujiyama Crest – became known as The Magnificent Seven.

And now, to help Ascot Racecourse and Frankie Dettori to celebrate the quarter century anniversary, we have asked our clients, partners, colleagues and friends to tell us their favourite airlines and airports, in order to produce our own Magnificent Seven.

Here’s what they came up with…

Magnificent Seven airlines

British Airways, easyJet, Lufthansa, Qantas, Qatar Airways, SAS, Swiss

And some selected comments about these airlines

British Airways “I like to travel with British Airways personally especially for long flights as I find them more comfortable and they provide  decent food and drinks”.

easyJet “Of course low-cost is what it is, but I believe they are a cut above the rest in how you are treated, and how fair and clear they are about their policies and extra charges. With most of the other low-cost carriers, I always get the feeling that they are trying to somehow trick you into spending extra at every single step, be it online check in, or lack thereof, constantly changing cabin bag size limits, etc, but easyJet are much more upfront about everything, and you know where you stand”.

Lufthansa “Lufthansa offers everything I need for business trips and seems to get better and better every year”.

Qantas “Modern cabins, good schedules, but above all, their people are amazing throughout, from check in to baggage reclaim through, of course their cabin crew. I´ve flown both business and economy with them, and they treat you like a star all the way, every time, every class of service”.

Qatar Airways “Long haul I like Qatar Airlines – definitely the best business class I have experienced.  Only once been upgraded to first which was brilliant!”

SAS “Efficient. On time. The routes serve my purposes perfectly”.

Swiss “I have only ever had excellent services when flying on Swiss”.

Some of the other airlines mentioned in the favourite category include Virgin Atlantic, Ryanair and, pre-pandemic, Flybe.

Magnificent seven airports

London City, London Gatwick, London Heathrow, Dublin, Manchester, Singapore Changi, Southampton

The poll was unscientific and based entirely on opinions. Do you agree with the lists? Do you have a different favourite airline or airport? If so, join the conversation on Twitter, with the hashtag #MagnificentSeven and tweet us on @globaltravelmgt

Business Travel News

Every week, we produce a short news clip highlighting some of the most important items of news in the business travel industry on our YouTube channel, Global Travel Management Matters.

Here are the most recent clips, starting with the latest…

Business Travel News, 1 October 2021
Australia opens up for travel; the #MagnificentSeven announced; and an update on business travel from IHG.
Business Travel News, 24 September 2021
US travel ban lifted. Traffic light system scrapped.
Business Travel News, 17 September 2021
Hotel occupancy in London has hit post-pandemic highs, with rates more than double the April 2020 levels. Heathrow is trialling touch-free bag drop technology, with a view to wider use across London’s busiest airport. And the travel industry is coming together next week with #ribbonfortravel a campaign to support the mental health of hard-hit travel professionals.
Business Travel News, 10 September 2021
More flights to more destinations from London City Airport. Rumours that the UK traffic light system will be scrapped. Tube stops at Nine Elms and Battersea Power Station to open. And man’s best friend helps to keep out the virus in Miami.
Business Travel News, 3 September 2021
British Airways continues to ramp up ready for more business travel. IATA calls on the EU Digital Health Certificate to become the global standard. Low-cost start up Hans Airways gets ready to launch India services. And Gordon Ramsay heads a number of catering announcements this week.

Please subscribe to our YouTube channel Global Travel Management Matters here.

Emirates Pavilion ready to welcome visitors at Expo 2020 Dubai

Expo 2020, Dubai’s must-see aviation attraction, is gearing up to open its doors to the public on 1 October.

Located in the Opportunity District, and within walking distance of the Al Wasl Dome, the Emirates Pavilion offers a preview for the future of commercial aviation, reframing the role that science and technology will play in the next 50 years of air travel, as it welcomes visitors to experience two floors of interactive multi-sensory installations.

Visitors to Expo 2020 Dubai can plan their visit to the Emirates Pavilion and book their preferred date and time slots in advance.

Construction on the Emirates Pavilion began in March 2019 and was completed in June this year. During its design and construction phases, the Emirates Pavilion followed a number of sustainability principles, using non-hazardous, regional, reusable and recyclable materials in its overall structure, and incorporated different design solutions to reduce energy and water consumption.

The Emirates Pavilion’s towering four-storey design and façade are modelled around an aircraft’s wings taking flight, with 24 aluminium-clad fins that curve around two sides of the building structure. The Emirates Pavilion’s exterior lighting includes an 800 metre LED system, which illuminates in vibrant colours at night. The interior’s bright, ultramodern design lets in ample natural light and serves as a backdrop for the immersive experiences, and can welcome 120 people an hour. T

Friendly and knowledgeable staff and Emirates Cabin Crew will be on hand to assist visitors at the Pavilion. As well as the installations and experiences, visitors will be able to enjoy the Emirates Pavilion cafe located on the first floor, and can also take home a memento from their visit at the Emirates Official Store, which will be featuring customised Emirates and Expo 2020 Dubai merchandise for sale.

The Emirates Pavilion is open every day during Expo 2020 Dubai from 10am to 10pm.

British Airways protects Executive Club Tier status and launches Member benefits

British Airways is further protecting the Tier status of Executive Club Members.  From today, any tiered Executive Club Members with a Tier Point collection end date between January – March 2022 will receive another year of their current status.

It means that no British Airways Executive Club Member renewing over this period, including Bronze, Silver and Gold card holders will lose their Tier status, regardless of how many Tier Points they have earned.  This benefit comes in addition to a 25% threshold reduction in Tier Status which applies until June 2022.

From today, British Airways is also launching benefits for some of its most loyal Executive Club Members with an upcoming flight.  All Silver and Gold Members, regardless of their cabin of travel can enjoy pre-flight dining, which is available at selected North American lounges, including New York JFK, Boston, Chicago and Washington.  Meanwhile, the exclusive Concorde Room which is situated in Heathrow Terminal 5 and New York JFK only, will now be accessible to our exclusive Gold Guest List Members, regardless of how many Tier Points they earned in their previous Tier Point collection year.

The reduced amount of Tier Points needed to reach each Tier results is:

  • Bronze: 225 Tier Points or 18 eligible flights
  • Silver: 450 Tier Points or 37 eligible flights
  • Gold: 1,125 Tier Points

Niall Rooney, British Airways’ Loyalty Manager, told us:

We want to thank our customers for their continued loyalty.  Many of our Executive Club Members haven’t had the chance to use their benefits as normal, by further extending their Tier Status, none of them will miss out on the amazing benefits they have earned.

For our Members that have a flight booked, we are proud to be launching more benefits.  From today, our Silver and Gold Members can enjoy more from our award-winning lounges.

On top of this Tier extension, in February, British Airways announced a six-month extension to all Executive Club vouchers, due to expire before 31 December 2021. This was the third extension that was applied, following similar extensions in March 2020 and October 2020 and included Gold Upgrade Vouchers and American Express Companion Vouchers. British Airways is also adding an additional six-months validity to all new Companion Voucher or Travel Together tickets earned between June 2020 and the end of December 2021.

Five stories about mental health #ribbonfortravel

Every day during Mental Health in Travel Week, 20-24 September 2021, we’re sharing srories about how we take care of our mental health, and our colleagues’ and our clients’.

Monday: “How are you?”

“How are you?” 

It’s the phrase we start every call with.  Whether it’s a phone call, a Zoom, Teams, Facetime.  Always the same.  And always asked in order to solicit a full answer.  So if the response is just “fine thanks”, we simply ask it again.  

Working in travel – while the travel industry has been closed down by government restrictions – is a stressful time.  And everyone experiences stress in different ways and at different times.  But you can only control what you can measure. 

So we ask.  And, only when that crucial question is answered, do we proceed – if we can – with the call.  Because, if someone on a call is worrying more about issues other than the subject of the call, their issues won’t go away.  

We talk to each other.  And, to start the conversation, we always ask the question.  And we mean it.

“How are you?”

Tuesday: Time. Travel.

Wherever we are and however distant the pandemic has caused us to be physically, we all live, work, sleep, play and relax in the same place.  The present.  

We’ve all lived through the past. And the past is different for each of us.  But we can’t change it. 

We all live in the present.  And there’s not much we can do about that, either.  

But we all plan and look forward to the place we are going to live: the future. 

So it’s important that future is as great a place as we can make it.  

One thing we do to make the future a better destination is to take care of carbon emissions.  

Travel causes carbon to be thrown into the atmosphere.  Through our relationship with Trees4Travel, we are taking carbon out of the atmosphere.  Permanently.  

So we know the work we do in the present will make the future a better destination.  

And, in turn, that makes the present a better place to be, too.

Wednesday: Duty of Care

We owe it to all of the people that work for and with our company to ensure we do everything we can in their best interests. 

Because staff aren’t just numbers on a spreadsheet or seats at desks; they are colleagues, friends and family.  We look out for them.  It’s an obligation we are happy to carry out.   

But we are not unique.  We recognise that each and every one of our clients has a similar commitment to the welfare and protection of their employees.  We call this a Duty of Care.  And we help them to deliver it.  

In the first few weeks of the pandemic, we worked on an online solution for our clients enabling them to manage deliver their duty of care obligations, to remain abreast of Covid-related travel restrictions and the UK government’s latest travel guidance across the world. 

PinPoint lets clients see – in real time – three pieces of information crucial to the well-being of any of their travellers 

  • Traveller tracking 
  • FCDO advice 
  • Local, national and international government lockdown rules 

With this simple snapshot, any client can track the whereabouts of all their employees travelling anywhere in the world, instantly.  They can see the up-to-the-minute travel advice from the UK Foreign Office, so can react immediately if situations change.  And they can see what restrictions are in place in any location, to help them alter travel plans, whenever necessary.  

Our clients need to take care of their staff.  That means handling a lot of fast-changing information, from multiple sources.  It’s a complicated, crucial task.  So, we take care of it.  

Because sometimes where you are has a very important impact on how you are.

Thursday: Removing the stress of travel

As a travel management company, we are aware that the product we create – business travel – comes with stress.  

Every trip, however short, comes with some stress.  Every traveller has things to worry about.  Will the trip be a success?  Will my flight be on time?  Has my hotel booking been confirmed?  Where do I get a taxi?  What if..? 

We are in a unique position: we put our clients into a situation that adds to their anxiety.  So, what do we do?  We do everything possible to remove that anxiety, working behind the scenes, 24×7 to ensure nothing goes wrong; or that, if it ever does, the traveller has all the available remedial options to hand. 

That’s why we developed a new app.  It works for the traveller, behind the scenes, securing connections, making arrangements, updating itineraries, keeping everyone informed about the trip, in real time, all the time. 

Our app tells you what you need to know, when you need to know it. And everything else, it just quietly takes care of, for you.

Friday: Forget about it

Having a lot of things to be concerned about can be very stressful. And worrying about forgetting anything can exacerbate the stress. So, we work hard to make sure you can forget stuff without worrying.

Worried about whether you have given us all your details? Don’t. We’ve built a solution to make it easy for you to update us with your information whenever you need to.

Worried about whether your executive travel card will be updated with your latest bonus air miles? Don’t. We can take care of that for you.

Worried you’re going to forget which flights you’ve taken or when you last flew to a specific place? Don’t. We can run reports for you.

Worried whether your data is safe in our hands? Don’t. The data we hold on your behalf is yours and we work within GDPR rules to keep is safe. (We were experts at masking data well before masks were even a thing).

So, if you tend to worry about stuff whenever you need to travel on business, we have a suggestion for you. Forget it.

These stories were written in support of Mental Health in Travel Awareness Week, 20-24 September, 2021. Find out more about the campaign here.