Delta expands free streaming quality Wi-Fi to transatlantic flights

Delta Air Lines has begun rolling out fast, free Wi-Fi on select long-haul international routes, marking a significant milestone in the airline’s journey towards offering complimentary, reliable, streaming-quality connectivity across its entire global fleet. This development is expected to cover most transatlantic flights by the end of the summer.

Starting this summer, Delta passengers on certain Viasat-equipped international flights can enjoy free Wi-Fi, presented by T-Mobile, as part of the airline’s broader initiative to extend this service globally.

Currently, free Wi-Fi is available on nearly 700 aircraft, covering more than 90% of Delta’s domestic mainline fleet. The airline anticipates that most customers will have access to this service by the end of the year.

Ranjan Goswami, Senior Vice President of Customer Experience Design at Delta, highlighted the significance of this rollout, stating,

As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers travelling both domestically and internationally in new, in-the-moment ways. The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.

Delta is implementing this service on Viasat-equipped widebody aircraft on a route-by-route basis to ensure it meets the high standards expected by customers.

Paul Baker, Sales Director of Global Travel Management said,

Delta’s introduction of fast, free Wi-Fi on transatlantic routes is a significant benefit for UK-based business travellers. The ability to stay connected and work efficiently during long-haul flights will greatly enhance productivity, making it easier to manage international business commitments without interruption. This advancement underscores the ongoing improvements in business travel, ensuring our clients can maximise their time in the air.

Additional routes will be gradually introduced as reliable, high-quality service becomes available, following a phased strategy similar to that used for domestic installations in 2022.

Initially, the international Wi-Fi portal will not require passengers to log in with their SkyMiles account. However, later this year, all Viasat Wi-Fi-equipped aircraft will transition to the Delta Sync Wi-Fi experience, offering personalised onboard experiences and exclusive offers to SkyMiles members.

Timeline

Fast, free Wi-Fi started rollout on most flights between the US and France (Paris and Nice). The following list shows the start of rollout for further countries.

• August 2024 United Kingdom, Germany, Netherlands, Spain and Italy
• September 2024 Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland
• October 2024 Brazil, Argentina, Chile, Colombia, Ecuador and Peru; followed by Hawaii
• December 2024-January 2025 Nigeria, Ghana and Senegal   
• Mid-Late 2025 Transpacific region (including Asia, Australia and New Zealand) and South Africa

For information on Delta Air Lines flights, please contact your Global Travel Management Account Manager.