Delta Air Lines selects UK-based company to develop its disinfection protocols

Delta Air Lines is partnering with UK-based Reckitt Benkiser to drive greater confidence in travel by “innovating cleaner, more hygienic experiences for customers and employees, alike“.

The partnership will pair Delta’s strength in safety and operational rigour with Lysol’s 130 years of germ-kill expertise and innovation to continue improving upon Delta CareStandard protocols launched during the Covid-19 pandemic across Delta airport locations and on board the airline’s aircraft.

Keeping surfaces clean is one of the areas the Delta CareStandard focuses on, along with giving travellers more space, cleaner air and providing safety and personal care from check-in to baggage claim, and every point in between.

The US Environmental Protection Agency recently approved both Lysol Disinfectant Spray and Lysol Disinfecting Wipes among the first to test effective against Covid-19 when used as directed on hard, non-porous surfaces.

Bill Lentsch, Delta’s Chief Customer Experience Officer said:

There’s no finish line for cleanliness – there’s always more we can do to innovate and elevate our already-high standards because that’s what our customers and employees expect and deserve.

The experts at Lysol share our drive for innovative, continuous improvement – they’re the best at their craft. That’s why we’re excited to get started on R&D to target germ ‘hot spots’ and cement the Delta CareStandard as the industry gold standard – so customers feel confident in choosing Delta as more people return to travel.

Rahul Kadyan, Lysol EVP, North America said:

Our collaboration with Delta is exciting because they have clearly demonstrated great leadership, care and commitment to cleanliness and innovation across their customer and employee touchpoints. Our shared vision to create breakthrough solutions within our industries, while bolstering current disinfection protocols will support Delta customers in feeling confident when they travel.

At Lysol, we’re committed to offering products and providing germ-kill expertise as defined by our purpose, which is to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.

Berkshire based Reckitt Benkiser is a £50bn, Anglo-Dutch multinational consumer goods company, developing health, hygiene and home products. It produces some of the world’s most-trusted, well-loved brands, like Lysol, Dettol, Cillit Bang, Finish, Harpic and Nurofen. The company is donating more than £500,000 to Berkshire Community Foundation to support charities and voluntary groups which provide access to essential services such as tackling food poverty, providing mental health support, and caring for the elderly and infirm in the wake of the Covid-19 pandemic.

Delta also recently announced a collaboration with Mayo Clinic to provide additional Covid-19 infection prevention and control measures for travellers and employees, including guidance on an employee Covid-19 testing programme. This will ensure ensuring that virtually all Delta employees will be tested in just a matter of weeks via onsite and at-home testing.

If you want to experience Delta Air Line’s customer experience on your next trip, contact your GTM Account Manager.