Paul

Important – British Airways Baggage Issue 21st Nov.

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Please see the message below from British Airways received one hour ago.

At 06:15 this morning the baggage system at London Heathrow (LHR) suffered a failure resulting in flights departing with no baggage and those customers with bags to check-in were not accepted to travel. The baggage system is now back up and running and all bags will be re-flighted to their final destination today.

For customers who travelled but their baggage did not:

• We’re currently in the process of processing these bags and they will be delivered today

• Customers should be encouraged to raise a lost baggage report when they arrive at their destination.

Customers who were not accepted to travel due to the baggage failure at LHR today:

• Any customers who were not accepted for travel this morning due to the baggage failure can be rebooked following the standard cancellation guidelines.

Paul

Lufthansa staff strike at Paris CDG.

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French trade unions have called upon Lufthansa staff employed at Paris Charles de Gaulle Airport to participate in strike actions on Wednesday November 20th from 5 pm to 7 pm, on the following three days (21st, 22nd and 23rd November) from 7 am to 9 am and from 5 pm to 7 pm, and all day on Sunday November 24th.

As a result of this strike, flights to and from Paris may be disrupted. Flight re-schedulings, delays and cancellations are to be expected.

Paul

easyJet profits surge.

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Easyjet has seen its pre-tax profits rise by 51 per cent to £478 million after benefiting from an increase in business travellers.

The no-frills carrier saw total revenue rise by 10.5 per cent to £4.26 billion for the financial year ending on September 30, 2013. Last year, Luton-based Easyjet made pre-tax profits of £317 million on the back of revenues of £3.85 billion.

Total revenue per seat was up by 7 per cent year-on-year to £62.58 helped by the impact of the introduction of allocated seating and the continued focus on business travellers who generally spend more on their tickets than leisure passengers.

The airline said there had been “good progress” in its plans to attract more business travellers with the introduction of fast track security for Flexi Fare customers at 26 airports and a new inclusive fare, which is only available through trade channels.

Still a real Low-cost Carrier?

Paul

Early Closing Today!

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Please note that we will be closing our office 30 minutes earlier than usual today (Tuesday 12th Novermber) for a company meeting.

Our phone lines will divert to our usual out-of-hours team at 1730, rather than the normal 1800. There will be no charge for calls made to our out-of-hours team between 1730 and 1800 today.

Paul

A Great Offer With Qatar Airways!

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Travel together in Business Class with Qatar Airways and enjoy a 2 for 1 companion offer!

The joy of flying Qatar Airways Business Class has just doubled, with one fare paying passenger now able to take a colleague, or partner, for nothing other than their airport taxes! You’ll need to book your flights soon though, as this offer expires on 14th November, however, travel can take place until 31st March 2014. Please contact us for further information.

Qatar Airways is the newest member of One World (www.oneworld.com) and, also, now sponsors FC Barcelona.

Paul

Travel Update – Monday 28th October.

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Rail services across much of southern Britain have been cancelled due to the storm which hit the south coast of England over night, and which has then worked its way inland.

South West Trains has significantly reduced its service today after finding that at least 26 trees are blocking various lines across its network.

Heathrow Airport Ltd (formerly part of British Airport Authority) has asked all airlines to reduce their schedule today in the following manner:

Between 0600 and 1100 a 20 per cent reduction in the schedule has been  applied  Between 1100 and 1600 a 10 per cent reduction in the schedule has been applied  Between 1600 and 2230 a 5 per cent reduction in the schedule has been applied.

London Gatwick and London City plan to operate as normal. Please remember to check in online if you are flying today, alternatively please contact us (01483 747321) should you wish to change your ticket.

Paul

UK Weather Warning 28 October.

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Southern and central areas of the UK have had a storm warning issued for Monday 28th October.

Currently the forecast is for strong hurricane strength winds and heavy rain which have the obvious potential to disrupt travel generally. Therefore, if you are due to fly to, or from, the UK on Monday PLEASE ensure that you check-in online; as this will confirm that your email and mobile/cell phone details are logged with your airline, who can then send out further updates if necessary.

At present no airline is permitting voluntary changes (due to the anticipated weather conditions), so should you wish to change your airline ticket this will need to be done in accordance with current fare rules.

Paul

Network update – new routes on sale.

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Following the recent purchase of Flybe’s slots at London Gatwick, easyJet has strengthened its route network with the addition of new routes to Paris CDG, Jersey & Newcastle.

The new services will start from the beginning of the summer schedule (30 March 2014) and flights are on sale now.

Paul

Attention All BA On Business Customers!

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If your company has a British Airways On Business account, you are eligible for private discounted air fares when flying with BA to most long-haul destinations.

Discounts apply in all cabins from First to World Traveller and range from 5 to 35%. These fares are not for sale on BA.com, or via many travel agents, but they are with Global Travel Management!

Furthermore, and with immediate effect, these private discounted fares are now also eligible for an upgrade, to First from Club World. Book prior to 12 November 2013 in bookings classes R, D & C, and get upgraded in one direction to First. This offer is valid for travel until 22 September 2014.

Should your company not have an On Business account, please contact Paul Baker on 01483 227369 for further information.

Paul

Important changes to the security process for Air France & KLM passengers.

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Eff immediately, passengers flying with Air France & KLM, from London Heathrow airport, will now use the new Positive Boarding technology in Terminal 4.

After check-in, and upon entering security, passengers will be required to scan the barcode on their boarding pass at an automatic gate. The system will then verify your ticket and open to allow you through security.

Please note, however, that there is a minimum clearance time for entering the system, namely 20 minutes for Business Class passengers and 30 minutes for economy class passengers.

Make sure you allow enough time on the M25!