Please see the message below from British Airways received one hour ago.
At 06:15 this morning the baggage system at London Heathrow (LHR) suffered a failure resulting in flights departing with no baggage and those customers with bags to check-in were not accepted to travel. The baggage system is now back up and running and all bags will be re-flighted to their final destination today.
For customers who travelled but their baggage did not:
• We’re currently in the process of processing these bags and they will be delivered today
• Customers should be encouraged to raise a lost baggage report when they arrive at their destination.
Customers who were not accepted to travel due to the baggage failure at LHR today:
• Any customers who were not accepted for travel this morning due to the baggage failure can be rebooked following the standard cancellation guidelines.