We designed and created Fare Finder to help clients ensure they have the best fare available on every booking. This means either the lowest-possible cost for the flight they have chosen, or a great price on the same flight in a better class.
We search fares on Galileo – the Global Distribution System we use to select and book flights – and, with the client, select the best itinerary for the journey, taking into account preferred airlines, routes, dates of travel, times of flights, etc. We then price that itinerary using Galileo to ensure we have the cheapest-possible fare (also pricing up the best fare in the class above). We also establish whether there are corporate fares available that the client may not be aware of. And our experts search for any other means of reducing the cost for that fare. We then switch to Fare Finder to run automatic checks – and we do this every time we book a flight.
• First, Fare Finder runs up to 16 simultaneous searches on Galileo to make sure we have considered every possible combination of fare for that flight.
• Second, Fare Finder runs automatic searches on web-based booking engines (for example airlines’ own websites or flight aggregators). This can determine whether there are “web-exclusive” fares we might not see within Galileo.
• Third, Fare Finder interrogates several foreign-based travel agencies. This is to ensure we can make use of fares that might be published in countries outside the UK. When these fares show up, we can make them available to purchase in the normal way.
• Fourth, Fare Finder checks whether there are other flight times on the same airline and date as the original itinerary. If so, and the fares on these flights are cheaper, we can discuss with the client whether they want to switch flights to secure a lower fare, or remain on the originally-chosen flight.
Running Fare Finder only takes around 15 seconds. So, we do this every time we search for an itinerary, which is around 150 times a day. It’s worth doing so to secure the best price for an itinerary, because we find that 30% of the time we use it, Fare Finder does, in fact, find a better priced fare than the original itinerary.
Fare Finder is Global Travel Management’s means of ensuring that, every time a client books a flight, we have done everything we can to secure the lowest-possible fare. We like to say: we don’t miss a fare when you want to book a flight.