In a festive extravaganza, British Airways is celebrating Christmas like never before, spreading holiday cheer to its customers with a myriad of delightful surprises.
Anticipating an impressive 380,000 Christmas dinners served, the airline has transformed its flights into winter wonderlands, ensuring a memorable experience for all its passengers.
Decking the halls from the check-in counters to the onboard experience, British Airways has gone the extra mile to create a Christmas spectacle at London Heathrow, Gatwick, and City airports.
Festive check-in screens, Christmas decor, and seasonal music greet travelers, setting the tone for a magical journey.
Lounges have been adorned with bespoke Christmas menus, cookies, gingerbread, and mulled wine, accompanied by a special festive scent featuring cinnamon and spices.
Collaborating with Hotel Chocolat, the Concorde Room offers a hot chocolate winter warmer, while the First lounge tempts passengers with a festive chocolate cream cocktail.
An exclusive winter wonderland, crafted by a British Original artist using ‘snow graffiti,’ welcomes customers on the walkway between main lounges in Heathrow Terminal 5, showcasing a snowy British skyline scene.
Upon boarding, passengers are serenaded by Christmas music and seated on festively adorned seats featuring specially designed headrest covers with the airline’s bespoke Christmas ribbon design.
As a sweet farewell, all passengers receive chocolates upon departure.
Taking the festive spirit to 35,000 feet, long-haul travellers can indulge in traditional Christmas dinners served on themed trays, totaling a staggering 380,000 meals.
With over 1,500 hours of inflight entertainment, including 20 classic Christmas films and 50 TV Christmas specials on the dedicated ‘Christmas countdown’ channel, British Airways ensures a jolly time in the air.
Festive scented soap in the onboard restrooms adds to the holiday ambiance.
For its most premium customers traveling on December 24 and 25, British Airways presents a special gift – a beautifully hand-painted, bespoke glass Christmas bauble.
Calum Laming, Chief Customer Officer of British Airways, expressed the airline’s excitement, saying,
Christmas is one of our favorite times of the year – customers and colleagues alike – and we’re all really excited to spread some holiday cheer over the coming weeks, both at the airport and in the skies.
We hope these special touches, both big and small, help make our customers’ journey, wherever it may be, as original and extra special as possible. To all our customers, however you are celebrating, we wish you a very Merry Christmas!
Those in Euro Traveller on short-haul flights won’t miss out, with a selection of festive treats available for purchase through the airline’s High Life Café. Options include Tom Kerridge’s turkey feast sandwich, Pullin’s Gingerbread Muffin, and LoveRaw’s vegan M:lk Choc Cre&m bar, along with Christmas spirits like Black Cow’s Christmas Spirit vodka and Brewdog’s Elf lager.
For more information about this festive experience and other personalized travel services, contact your Global Travel Management Account Manager.