United Airlines aims to put and end to jet lag… with an app

United Airlines customers now have a new, scientific way to battle jet lag through a first-of-its-kind partnership with Timeshifter, an app that outlines the best time to see and avoid light, sleep and enjoy caffeine to adjust quickly to a new time zone.

All MileagePlus members receive access to a free Timeshifter jet lag plan and Premier 1K members receive a complimentary subscription with unlimited plans. The app is targeted at customers flying across three or more time zones and will be a helpful tool for them to manage their jet lag as they travel throughout United’s global route network.

Vice President of Loyalty and President of MileagePlus, Luc Bondar said:

We want to do everything we can to help improve the experience of travelling across time zones, whether it’s a business trip to Tel Aviv or a vacation to Tahiti, our customers should arrive feeling fresh and ready to hit the ground running.

Timeshifter takes all the guesswork out of avoiding jet lag and instead uses science and algorithms to design a customised, step-by-step trip across time zones. I was a believer the first time I used the app and I think our customers will love it too.


Timeshifter was developed by top researchers in sleep and circadian neuroscience and is aimed at customers crossing three or more time zones. The app uses an algorithm to customise plans for customers based on a number of factors including normal sleep pattern, flight details and individual preferences, creating a personalised jet lag alleviation plan.

MileagePlus members will receive a free jet lag plan for a flight plan of their choosing in addition to the complimentary trial Timeshifter offers customers for a total of two free flight plans. MileagePlus Premier 1K members will be able to sign up for complimentary annual subscriptions for unlimited access to jet lag plans when they travel.

Paul Baker, Sales Director of Global Travel Management said:

One of the worst aspects of travelling on business is the horrendous effect of jet lag. United Airlines’ partnership with Timeshifter is a great way for passengers to prepare for and to mitigate and reduce the effects of jet lag.

I would encourage any Global Travel Management customer flying on United with the appropriate MileagePlus membership level to try out the app. Jet lag is worth avoiding!

United flies some of the longest routes in the world, including the two longest flights operated by US carriers; and this month, United will become the only airline to fly direct between North America and Cape Town. I will be interested to see how well our United customers alleviate jet lag on long haul trips using Timeshifter in the coming months.

If you’re planning to fly on United, speak to your GTM Account Manager to secure the best fares and we will make sure your Miles are accrued directly to your MileagePlus account.