JetBlue has announced an agreement to exercise its option to add 30 additional Airbus A220-300 aircraft to its order book, bringing the total number of A220s in the airline’s fleet and on order to 100.
The aircraft’s strong economics and operational performance are a key to JetBlue’s long-term cost performance, while also enabling more sustainable flying, greater flexibility to support JetBlue’s network strategy, and the introduction of its all-new onboard experience to more customers.
Robin Hayes, chief executive officer of JetBlue said
We’re already seeing benefits from the eight A220s we’ve added to the fleet, and we’re very happy to have more on the way.
We’ve seen double-digit increases in customer satisfaction scores, and these fuel-efficient aircraft support our leadership in reducing carbon emissions.
With 30 additional A220s on order, we’re in a position to accelerate our fleet modernisation plans to deliver stronger cost performance and support our focus city network strategy.
Christian Scherer, Airbus Chief Commercial Officer and Head of Airbus International said:
It is very rewarding to see a happy customer coming back for more aircraft not even a year after entry into service of its first A220.
We salute our friends at JetBlue on this landmark deal.
Over 700 A220 orders to date underscore the strong market appetite for this all-new single aisle aircraft.
In 2018, JetBlue announced its initial order of 60 A220s and the option for 60 additional aircraft. JetBlue converted 10 of 60 options to firm orders in 2019, and the 30 A220s now announced will enable acceleration of the retirement of JetBlue’s Embraer E190 fleet.
JetBlue’s initial order for 60 A220 aircraft was announced in July 2018.
JetBlue say that the A220’s spacious and comfortable cabin makes it the perfect fit for JetBlue, which has consistently led U.S. airlines in onboard experience.
The airline’s A220s are outfitted with 140 Collins Meridian seats, customised around customer feedback and featuring a number of design elements with comfort and convenience in mind.
Seating is arranged in a two-by-three configuration offering multiple seating options for all party sizes and includes USB-C, USB-A and AC power at every seat.
JetBlue – which claims to offer the most legroom in ‘coach’ – makes great use of the A220’s ultra-modern design to create an elevated customer experience throughout the interior.
The airline explained that every aspect of the aircraft has been meticulously customised to create the perfect environment to deliver JetBlue’s award-winning service. Customer comfort is enhanced with bigger windows for better views and a more spacious feel, reconfigured overhead bins for additional carry-on bag capacity and custom LED mood lighting designed to provide a more soothing inflight experience with lighting scenarios that change with time of day or phase of flight.
https://gtm.uk.com/wp-content/uploads/2022/02/JetBlue-Airbus.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-16 20:52:572022-02-16 20:52:59JetBlue orders 30 additional Airbus A220-300, raising its firm order to 100
British Airways will become the first airline in the world to use sustainable aviation fuel produced on a commercial scale in the UK after signing a multi-year agreement with Phillips 66 Limited.
Thousands of tonnes of SAF will be produced for the first time in the UK at the Phillips 66 Humber Refinery near Immingham and will be supplied to British Airways to power a number of its flights from early 2022.
The airline, which is driving to achieve net zero carbon emissions by 2050, will purchase enough sustainable fuel to reduce lifecycle CO2 emissions by almost 100,000 tonnes, the equivalent of powering 700 net zero CO2 emissions flights between London and New York on its fuel-efficient Boeing 787 aircraft.
The SAF will be produced from sustainable waste feedstock at the Humber Refinery, which will deliver its SAF supply to British Airways via existing pipeline infrastructure that feeds directly into UK airports.
Sean Doyle, British Airways’ Chairman and Chief Executive, said:
This agreement marks another important step on our journey to net zero carbon emissions and forms part of our commitment, as part of International Airlines Group, to power 10% of flights with SAF by 2030.
The UK has the resources and capabilities to be a global leader in the development of SAF and scaling up the production of SAF requires a truly collaborative approach between industry and government.
We are excited to develop our relationship with Phillips 66 Limited further with a view to growing production capacity and using a wider range of sustainable waste feedstocks to supply our future flights.
The development of sustainable aviation fuel is a major focus for us and forms part of our commitment to achieving net zero carbon emissions by 2050 through a series of short-, medium- and long-term initiatives.
The airline’s parent company, International Airlines Group (IAG), is investing $400 million over 20 years into the development of SAF.
British Airways has existing partnerships with a number of technology and fuel companies to develop SAF plants and purchase the fuel.
The airline claims SAF can reduce lifecycle carbon emissions by over 80% compared to the traditional jet fuel it replaces.
Darren Cunningham, General Manager of the Humber Refinery and UK Director of Phillips 66
Humber Refinery General Manager Darren Cunningham, the Lead Executive for Phillips 66 in the UK, said the announcement reflects the importance the aviation and energy industries are placing on sustainability and the continued development, adoption and scaling up of sustainable aviation fuel.
He said:
The Humber Refinery was the first in the UK to co-process waste oils to produce renewable fuels and now we will be the first to produce SAF at scale, and we are delighted British Airways is our first UK customer.
We’re currently refining almost half a million litres of sustainable waste feedstocks a day, and this is just a start.
Markets for lower-carbon products are growing, and this agreement demonstrates our ability to supply them.
This agreement with British Airways aligns with our strategy to create a refinery of the future, where we’re producing fuels from waste, being a critical part of the electric vehicle supply chain, reducing the carbon intensity of our processes through carbon capture and using hydrogen to power the refinery.
It secures long-term business in an ever-changing world
Last year Phillips 66 Limited invested significantly to expand its production of fuels from waste feedstocks. The investment is part of a broader energy transition plan to reduce the carbon intensity of its refinery operations and products that support 1,000 Humber Refinery jobs.
Finnair has launched the airline’s new spacious, long-haul look with a brand-new Business Class and exciting new Premium Economy cabin as part of a major investment to enhance the customer experience.
Finnair A350 Business Class seat
The Finnish flag carrier, known for connecting Asia and Europe via the short northern route, unveiled the €200 million investment at a press conference in Helsinki.
The complete cabin renewal covers all Finnair Airbus A350 and A330 long-haul aircraft, with new cabins to be fitted over the next two years, featuring an entirely new Business Class, a brand-new Premium Economy cabin, and a refreshed Economy Class.
The full experience, complete with renewed service concepts, will be available in spring 2022 on selected routes across Finnair’s long-haul network. The routes will be announced on 1 March 2022.
Topi Manner, Finnair CEO, said,
Our investment to enhance the long-haul customer experience demonstrates the continuing commitment of the whole Finnair team to deliver a premium experience in every cabin on our aircraft.
The pandemic has had a dramatic impact on our industry, but it has not changed our ambition to offer a modern premium experience as we continue to be the first choice for travellers connecting Europe and Asia.
Finnair is the launch customer for a brand-new concept in Business Class seats, developed in close collaboration with Collins Aerospace, maximising customer space and the freedom to move.
The unique fixed shell lounge space enables a wide variety of sitting and sleeping positions, allowing customers to make the space their own during a relaxing long-haul flight.
The seat concept was originally conceived by PriestmanGoode of London. The seat was further developed by Collins Aerospace, with customisation and final design execution by Finnair and its appointed design partner, Tangerine.
The seat’s innovative fixed contoured shell with no recline enables a wide variety of sitting and sleeping positions: you can sit at different angles, rest your feet on the ottoman or use infill panels to create a large flat surface.
A mattress and duvet turn the space into a comfortable bed, and you can use the cushy pillows to relax in a variety of sitting positions. The high cocoon like shell of the seat provides privacy, while the divider between central seats can be lowered when travelling with a companion.
Ole Orvér, Finnair Chief Commercial Officer, said,
Space is today’s luxury, and we have put a lot of thought and attention to detail into creating the best Business Class seat for our customers.
Both the seat and the whole Business Class experience is centered around customer comfort, space, and choice and is the culmination of our design ethos which will appear throughout our long-haul aircraft to redefine modern premium travel.
We look forward to welcoming our customers to experience the new Finnair, as we roll out the cabin renewal across our long-haul fleet over the next two years.”
Finnair’s ‘Nordic design language’ and the warm, dark, comforting colour scheme throughout the Business Class and Premium Economy follow the palette and design of Finnair’s renewed non-Schengen lounges, unveiled at Helsinki Airport in 2019.
The main entrance for all cabin classes has a stylish new entry area and a refreshment bar, creating a striking impression for customers and new service opportunities for cabin crew.
The Business Class cabin renewal also comes complete with renewed service concepts to further enhance the customer experience.
Customers will enjoy a choice of dishes served on new chinaware designed by top Finnish designer Harri Koskinen and Iittala specifically for Finnair.
Finnish design house Marimekko has designed a new collection of unique textiles to complement the warm and inviting onboard atmosphere to create a premium customer comfort experience. These include a duvet and pillows for the Business class, as well as a neck pillow and a woven blanket for Premium Economy.
Finnair’s new Premium Economy cabin is being installed in all its long-haul aircraft for the first time, offering the airline’s long-haul customers a comfortable and stylish new cabin choice.
Ole Orvér said,
Premium leisure is a trend that has been significantly accelerated during the pandemic, so we are confident our new Premium Economy travel class with its comfortable seats and more space will prove very popular with customers looking for an upgraded experience from Economy.
Finnair’s stylish and spacious Premium Economy cabin will offer a comfortable seating choice that provides approximately 50% more space than Economy Class.
Finnair has also invested in a refresh of its long-haul Economy Class, with new seats and larger Inflight Entertainment screens with an updated user interface for its A330 aircraft and three A350s.
The new Premium Economy seat has been optimised for enhanced comfort and ergonomics, featuring memory foam cushions, a deep 8” recline, waterfall leg rest and 6-way headrest.
Dedicated stowage for laptops and small personal items is incorporated to the design so that customers have everything they need at their fingertips throughout their flight.
The seat also features a large and sturdy single leaf meal tray for work and dining, as well as individual reading lights.
Customers can keep their devices charged with universal PC power and USB-A ports. Each seat features a redesigned in-flight entertainment system with 13” wide screens to make time onboard fly with blockbuster movies and top TV shows.
Sixteen of Finnair’s A350 aircraft will see their Economy cabins receive new seat covers and an updated Innflight Entertainment user experience to bring them in line with the designs of the new Business and Premium Economy cabins.
Finnair’scompletelynew long-haul travel experience is complemented by new Iittala tableware designed exclusivelyforFinnairbyHarriKoskinen.
Premium Economy customers can enjoy two meal services as well as a selection of drinks throughout the flight. A three-course meal will be served on new chinaware designed exclusively for Finnair by top Finnish designer Harri Koskinen and Finnish design icon, Iittala. There is also a light meal service just before landing.
One of Finland’s best-known contemporary designers, Koskinen created the Kuulas collection to be used in Finnair’s long-haul business class, the new premium economy travel class, and short-haul business class.
The tableware is designed for an in-flight environment and is almost 20% lighter than Finnair’s previous tableware, which supports Finnair’s weight reduction and emission targets.
Long-haul flights are key to Finnair’s strategy, with the Finnish carrier specialising in connecting Europe and Asia via the short, fuel-efficient northern route, as well as offering excellent connections to the US.
In summer 2022, Finnair plans to serve nearly 100 destinations in Europe, Asia and the US.
To elevate your travel experience to new heights, step inside Finnair’s fully redesigned long-haul cabin – and why not have a look at the renewed Business Class, all-new travel class Premium Economy and updated Economy Class?
https://gtm.uk.com/wp-content/uploads/2022/02/DoubleTree.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-11 16:56:572022-02-11 16:57:00Finnair launches €200m investment in 'ultimate customer experience'
Marina Bay Sands has embarked on a major reinvestment programme for its existing property, spanning hotel rooms and suites, new food and beverage offerings and other enhancements that will position the ‘Integrated Resort’ for strong growth as the recovery of global tourism continues.
Marina Bay Sands’ night-time façade
The US$1 billion reinvestment is the biggest since the opening of the Integrated Resort (IR) in 2010, demonstrating parent company Las Vegas Sands’ confidence in Singapore and ongoing commitment to Singapore’s tourism industry.
The reinvestment is in addition to the multi-billion-dollar expansion announced in April 2019, which will include the development of a state-of-the-art entertainment arena, an ultra-luxury hotel tower and additional MICE (meetings, incentives, conventions & exhibitions) space, adjacent to the current IR.
The reinvestment encompasses extensive upgrading of all rooms and suites in Towers 1 and 2 of the Hotel.
Renovation works will be completed in phases over 2022 and 2023, transforming the design and significantly elevating the hospitality experience in the luxury travel segment, which is predicted to lead the tourism recovery.
It will also see the IR introducing signature experiences across the 55th floor of all three hotel towers – including a revamped Executive Club Lounge, premium fine dining, and health and wellness offerings – to offer new luxury lifestyle amenities for high-value travellers. Marina Sands claim more details will be announced at a later date.
Robert G. Goldstein, Las Vegas Sands’ Chairman and CEO said,
We are firmly of the view that Asia will continue to lead as a primary driver of growth in travel, and Singapore will remain a top destination of choice. Our reinvestment as well as our planned multi-billion-dollar expansion that we announced in 2019 represent a further demonstration of our long-term support for Singapore. It reaffirms our confidence in the future and our commitment to offering industry-leading luxury products and hospitality experiences to our guests.
The US$1 billion reinvestment for Marina Bay Sands is part of Las Vegas Sands’ ongoing programme to elevate design and the customer experience across its properties in Singapore and Macao. In Macao, this includes investment of approximately US$2.2 billion in The Londoner Macao, Grand Suites at Four Seasons Macao and The Londoner Court.
Paul Town, Marina Bay Sands’ Chief Operating Officer, said:
Marina Bay Sands’ new room and suite offerings will bring luxury lifestyle experiences not seen in the market before, as we reimagine the future of luxury hospitality and travel. We are excited to unveil them to guests from around the world in the months ahead as international travel returns following the easing of border restrictions. Singapore has been a leader in working towards the safe return of global travel through its Vaccinated Travel Lanes, and we are grateful to the Government for its calibrated approach and unwavering support for the industry.
Marina Bay Sands also continues to introduce new dining and retail concepts, exciting entertainment programmes as well as cutting-edge exhibitions. Adding to its spectacular lineup of celebrity chef and signature restaurants, Wakuda, created by legendary Chef Tetsuya Wakuda and restaurateur John Kunkel of the 50 Eggs Hospitality Group, will be unveiled soon. The Shoppes at Marina Bay Sands also continues to develop and present fresh and unique shopping experiences by bringing in new-to-Singapore concepts.
Marina Bay Sands’ hybrid broadcast studio
The reinvestment announcement comes as the IR enters its second decade of operations following its 10th anniversary in 2020. Since opening in 2010 at a development cost of US$5.6 billion, Marina Bay Sands has provided significant benefits to Singapore’s tourism sector, with over 380 million visitors to the property and helping to attract more than 1,000 all-new MICE events to the country.
Marina Bay Sands has also benefited the economy of Singapore through the creation of new jobs and support for local businesses. The IR directly employs nearly 10,000 staff, of which more than two-thirds are Singaporeans and Permanent Residents, with the figure expected to rise in the coming years to support the expansion of the business.
https://gtm.uk.com/wp-content/uploads/2022/02/DoubleTree-6.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-09 13:27:312022-02-09 13:27:34Marina Bay Sands unveils billion-dollar reinvestment
Hilton has confirmed significant expansions to its DoubleTree by Hilton portfolio, with the announcement of six new European hotels in Italy, France, Romania, Hungary, the Netherlands and Germany.
DoubleTree is Hilton’s fastest growing full-service brand in Europe, with 37 hotels expected to open in the region in the next five years, and the hotels join 120 DoubleTree by Hilton properties currently operating in Europe.
Patrick Fitzgibbon, senior vice president, development, EMEA, Hilton said,
Since its arrival in Europe in 2008, DoubleTree by Hilton has continued to lead the way for European upscale growth, now operating in 19 countries with plans to launch in seven more in the coming years.
A brand highly suited to capture owner demand for conversion properties, DoubleTree by Hilton’s considerable global reputation and loyal customer base makes the brand an attractive opportunity for development.
With Hilton reaching 600 hotels across Europe, Middle East and Africa, 140 of which are under DoubleTree by Hilton, these six hotels are strategically located to capture the growth in consumer preference and business demands while marking an entry for Hilton into new destinations.
Shawn McAteer, global brand head, DoubleTree by Hilton, said,
DoubleTree by Hilton’s robust growth in Europe and debut in new destinations throughout the region allow us more opportunity to deliver the warm welcome and signature hospitality that guests have come to expect from the acclaimed brand.
Offering contemporary accommodations, state-of-the-art meetings and events space, thoughtful wellness amenities and unique dining experiences, these new properties continue to exemplify the brand’s successful global growth strategy and are well prepared to welcome business and leisure travelers from around the world.
DoubleTree by Hilton Sittard is Hilton’s first hotel in the Dutch province of Limburg.
DoubleTree by Hilton Sittard – the Netherlands
Newly opened in December 2021, DoubleTree by Hilton Sittard follows a franchise agreement with Black Label Hospitality.
The historic building houses 90 rooms, all-day dining in the hotel’s French restaurant, a fitness centre, meeting and events spaces and the exceptional Bar Bisco in the property’s former chapel.
The hotel is five minutes’ walk from the main attractions of the city, including the plethora of 16th and 17th-century buildings, while also being a short drive into Germany and Belgium.
DoubleTree by Hilton Sittard is Hilton’s first hotel in the Dutch province of Limburg and presents a unique opportunity for Hilton to capture business and leisure travel from local, national and international travellers.
DoubleTree by Hilton Hannover Schweizerhof is Hilton’s first hotel in Hannover
DoubleTree by Hilton Hannover Schweizerhof – Germany
Following a franchise agreement with Schweizerhof Hotel GmbH & Co. KG, DoubleTree by Hilton Hannover Schweizerhof opened in December 2021 with plans for a staged investment strategy over the Spring and Summer that will elevate the hotel’s already enviable facilities.
As Hilton’s first hotel in Hannover, the capital of lower Saxony and one of the leading exhibition cities in the world, the hotel will help the city host more than 60 international and national exhibitions annually.
The 200-room hotel is conveniently located less than one kilometer from Hannover’s banking and court district and in close proximity to Hannover train station.
Amenities include a bistro restaurant and bar, 880 square meters of meeting space and wellness and spa facilities.
DoubleTree by Hilton Lyon Eurexpo isOur hotel is less than 15 minutes from Eurexpo Lyon, Matmut Stadium, and Groupama Stadium.
DoubleTree by Hilton Lyon Eurexpo – France
DoubleTree by Hilton Lyon Eurexpo is Hilton’s first DoubleTree property in France and is based in Lyon, France’s third largest city, situated at the confluence of the Rhône and Saône rivers.
Opened in January 2022, the contemporary hotel offers 141 guest rooms, four ‘modulable’ meeting rooms and a fitness centre.
The hotel is located at the Technological Park of Saint-Priest, home to over 200 companies and minutes away from the Lyon Eurexpo Exhibition Centre, which is the second largest exhibition venue in France.
The French restaurant features a garden and terrace and the 300 square metre sunlit ballroom is perfect for events and meetings.
Operating under a franchise agreement with SARL Société de l´Hotel du Lac, the hotel will be managed by Solanet Gestion Hôtelière.
DoubleTree by Hilton Milan Malpensa Solbiate Olona will be close to Milano Malpensa airport
DoubleTree by Hilton Milan Malpensa Solbiate Olona – Italy
Expected to open in April 2022, DoubleTree by Hilton Milan Malpensa Solbiate Olona will join seven other DoubleTree by Hilton properties operating in Italy.
The 246-room hotel will open following a franchise agreement with GDF Group, an established partner for Hilton in Italy.
Both Malpensa airport, Italy’s second busiest airport, and the Malpensa Fiere exhibition venue, which welcomed over 250,000 exhibition goers in 2019, are a 15-minute drive away, while central Milan is 25 minutes away.
The hotel’s Convention Centre, which will include seven meeting rooms, will also provide meeting facilities to surrounding businesses.
DoubleTree by Hilton Budapest Buda Hills Hotel and Residences is situated in Budapest, the home of Hungary’s parliament
DoubleTree by Hilton Budapest Buda Hills Hotel and Residences – Hungary
Debuting as the first DoubleTree by Hilton property in Hungary, DoubleTree by Hilton Budapest Buda Hills Hotel and Residences will be situated in Pösingermajor, a prime neighbourhood in the capital of Hungary.
The city is one of Central Europe’s leading financial and culture centres, and home to UNESCO world heritage sites such as Andrássy Avenue and Heroes’ Square.
The stunning hotel is expected to open its doors in 2023, featuring wellness and spa facilities, a swimming pool and meeting space.
The hotel will open following a franchise agreement with Rupphegyi Kft, a Hungarian real estate development and management company.
Brasov is famed for its rich, medieval history
DoubleTree by Hilton Brasov City Centre – Romania
DoubleTree by Hilton Brasov City Centre is set to launch as the first Hilton hotel in Brasov, Romania’s most visited city after Bucharest, famous for its rich medieval history.
The upscale hotel will be ideally located in the heart of Brasov city centre, offering easy access to the city’s six industrial parks and the historic old town to appeal to leisure and business travellers.
Currently scheduled to open in 2024, amenities will include a sky bar, a casino with a separate entrance, meeting facilities, and a fitness and wellness centre.
The property will operate under a management agreement between Hilton and Crown Venus Residence Estate SRL.
Guests of all properties will be able to benefit from the award-winning Hilton Honors guest loyalty programme.
Since its introduction to Europe in 2008, Hilton has continued to grow its DoubleTree by Hilton brand to meet market demands for upscale hotels, opening ten hotels last year in locations including London, Frankfurt and Brussels.
As Hilton’s fastest-growing ‘upscale’ brand in Europe, DoubleTree by Hilton expects to open another 24 hotels over the next two years, joining more than 120 hotels already open in Europe.
https://gtm.uk.com/wp-content/uploads/2022/02/DoubleTree-4.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-08 19:47:012022-02-08 19:51:22DoubleTree by Hilton to open six new hotels across Europe
Scott Pawley, Managing Director of Global Travel Management shares his favourite airline and tells us why Virgin Atlantic.
Charismatic, fun and cheeky: Virgin Atlantic was built in the image of its founder, Richard Branson
The best airline depends on the destination you’re travelling to and the level of service you expect. So, in choosing my favourite airline I took note of the range of destinations covered and the which airlines ‘go the extra mile. And, taking account of those two criteria, Virgin Atlantic can rightly claim to be a great airline.
Since 1984, when Richard Branson expanded his empire from music and entertainment to the aviation industry, the Virgin brand has competed for passenger traffic on some of the most popular routes. And, as Scott says, they set about changing the way customers saw airlines.
They had a culture of simply giving passengers everything they wanted and needed – a clubbed together several minds that knew exactly what people want. Not surprising from a brand that launched Culture Club and Simple Minds.
They gave legitimacy to having a business with a cheeky personality; but always managed to stay the right side of ‘over the top’.
Virgin Group founder Sir Richard Branson shows off a Virgin Atlantic Airbus A350-XWB at Farnborough Air Show
Onboard massages and seat-back video games were among the offers that got Virgin Atlantic noticed and kept them at the forefront of people’s thought.
Scott also drew parallels between Virgin’s airline brand and Global Travel Management.
It’s a company that embraced innovation, offered a great service and competed with much bigger, established competitors. It’s exactly how we at GTM have approached the business travel industry: innovating, providing the best-possible offering and showing how an independent, smaller travel management company can provide a better service than some of the venture capital-owned agencies.
Although Scott didn’t extend the similarity much further.
I haven’t flown hot air balloons, abseiled down the Matterhorn or launched people into space. Yet.
Scott explained some of the things that sets Virgin Atlantic apart:
The Wander Wall in Virgin Atlantic’s Premium cabin is one of the little things that keeps the airline’s passengers happy in flight
The Wander Wall is an innovative idea from Virgin Atlantic which offers Premium Economy passengers the opportunity to choose from a selection of snacks and soft drinks mid-flight; I’m not aware of any other airline offering such a facility to its Premium Economy passengers.
Also, the Clubhouse. The design and layout are a divergence from the normal type of Business Class lounges at airports all over the world. For example, there is also the Clubhouse Retreat, a relaxation area where passengers can relax prior to their flight, or, go to the opposite extreme and jump on a Peloton.
But what’s most important for business travellers is whether an airline can get them to the place they need to go. Virgin’s network of destinations means that passengers travelling to many parts of North America and Europe can find a route on Virgin or one of its joint venture partners, Delta Air Lines, Air France and KLM.
Contact your GTM Account Manager next time you’re flying to a Virgin Atlantic destination.
https://gtm.uk.com/wp-content/uploads/2022/02/Nuremberg-3.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-07 13:25:322022-02-07 13:25:39My favourite airline: Virgin Atlantic - Scott Pawley
As part of its commitment to create a more premium experience for its customers, British Airways is set to offer a range of improvements, both on the ground and in the air.
The airline has worked with its expert catering providers to introduce new plant-based menus, including a burger.
British Airways is introducing new plant-based menus across its lounges
The new menus will initially roll out across the airline’s Heathrow lounges, before appearing on its US lounge menus. The airline says it is committed to improving choice, to offer something for everyone whilst championing local producers and businesses.
As part of its commitment to sustainability, across the airline’s Heathrow lounges customers will notice new water stations. Work also continues to remove single-use plastic across the airline, and all plastic water bottles in Heathrow lounges are being replaced with glass, which will be rolled out across the airline’s UK lounges over the next month.
Customers in lounges can also continue to order food using their mobile device directly to their table, an initiative introduced by British Airways during the Covid pandemic which it has decided to keep.
From next month the airline is set to move to the next phase of its dining experience; a service more akin to one that customers would have experienced pre-pandemic. Customers travelling in the airline’s Club Europe cabin can expect a more premium service with new menus with more options as it welcomes back its customers.
The airline is also working on the next phase of its long-haul catering proposition, with exciting changes afoot.
British Airways passengers will continue to be able to order food directly to their table in lounges
Elsewhere, British Airways will continue to explore how technology can enhance the customer journey. The airline will be introducing a new baggage tracing system, allowing customers to track their bag via their phone throughout their journey. From automated lounge entry to new digital signage across the airport, British Airways is focused on making the customer journey even more seamless and stress-free.
Customers can also expect a few changes at check in with dedicated desks for World Traveller Plus customers and a reimagined Skyflyers programme for children travelling with the airline.
Tom Stevens, British Airways’ Director of Brand and Customer Experience, said:
We’re committed to ensuring we deliver a premium proposition for our customers throughout their journey with us and when we do so, we need to ensure that sustainability is at the heart of it.
We want to create an even better British Airways and know that we need to keep making changes to the customer experience with things like alternative menus, reducing plastics and introducing new technology to get us to where we want to be. In addition to these improvements, we are also moving ahead at speed with some of the larger initiatives that we promised to our customers, such as the roll out of our award-winning business class seat, Club Suite.
https://gtm.uk.com/wp-content/uploads/2022/02/Nuremberg-2.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-04 15:33:252022-02-04 15:33:29British Airways introduces plant-based meals in its lounges
CHME, a fully owned subsidiary of Seera Holding Group has opened two new properties in Saudi Arabia – Clarion Jeddah Airport and Comfort King Road Jeddah.
Clarion Hotel Jeddah Airport has 200 rooms and is located on the Prince Majid Road, just three minutes away from the new King Abdul-Aziz International Airport and Jeddah Airport Train Station.
It is easily accessible from the Jeddah City Centre and also located close to the Mall of Arabia, one of the biggest shopping centres in Jeddah.
The Comfort King Road, with 125 extended stay suites, is located in one of the most prominent areas of Jeddah and in close proximity to the Jeddah Corniche, Jeddah International Airport, and the Madinah Road.
These two openings form part of an agreement between Choice Hotels EMEA and Seera Holding Group to open at least ten hotels in the Kingdom within the next five years.
Commenting on the openings, Choice Hotels EMEA CEO, Jonathan Mills said:
As guests continue to return to travel, they desire authentic hotels, and I am pleased Seera group and these two new properties are joining our portfolio.
The properties all differ in style but are all ideally located in central areas across the Kingdom. They have been designed with both a local and international audience in mind and I am sure our guests will be excited by their offerings.
We are the only global hotel company to first enter the Middle East market by opening a hotel in Saudi Arabia, a country placing a substantive focus on developing travel and tourism.
These properties are a meaningful symbol of local and regional economic growth, and we are focused on continuing to increase Choice Hotels footprint in the region.
Majed Alnefaie, CEO of Seera Group said:
Our partnership with Choice Hotels EMEA will further strengthen our credentials in delivering world-class travel and tourism services to our guests through hotel projects in prime locations. This underlines our commitment to the goals of Saudi Vision 2030 to strengthen inward tourism and to build a robust infrastructure that will enable the Kingdom to realize the goals of economic diversification.
Through this strategic partnership, we are further enhancing the hospitality infrastructure of the Kingdom to welcome guests from around the world as well as support domestic tourism.
At CHME-Seera, we are focused on supporting hotel projects that not only reflect the warm hospitality of the Arab world but also deliver modern amenities that meet the requirements of today’s travellers.
As part of the agreement, currently there are several identified projects for Choice Hotels brands throughout Saudi Arabia in various stages of development.
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British Airways has announced that it will be introducing a new destination to its Heathrow short-haul network, Nuremberg, in Bavaria, Germany.
Flights to this European city will initially operate four times a week from 27 March. The schedule will then increase to six flights per week starting from 1 May 2022 and four times a week over the winter months. The airline has timed winter flights so that customers can connect to and from other destinations across British Airways’ route network, including services to the USA.
Nuremberg is Bavaria’s second largest city after Munich, and is well known for its cultural landmarks that draws visitors year round, so customers can stroll along the vibrant streets or cruise down the Danube river in the sunshine, as well as explore the spectacular Christmas markets during the festive season.
Neil Chernoff, British Airways’ Director of Networks and Alliances said:
After over 20 months of travel restrictions we know our customers are looking for new and exciting places to visit, so the addition of this route to our short-haul network ahead of the summer season is perfect timing for anyone who would like to plan their trips for the year ahead. Nuremburg offers something for everyone, ranging from sightseeing in the sunshine to exploring the German markets at Christmas, so we hope our customers take full advantage of this new destination to our network.
Customers travelling in the airline’s Euro Traveller (economy) cabin can pre-purchase items from the Speedbird Café, in advance of travel, or can order additional snacks and drinks on board the flight directly to their seat using their mobile device.
The airline’s customers travelling in Club Europe (business class) have access to priority check in, lounges and restaurant style complimentary dining, including items from the airline’s ‘Best of British’ menus.
https://gtm.uk.com/wp-content/uploads/2022/02/Nuremberg.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-02 20:40:452022-02-02 20:40:49British Airways adds Nuremberg to short-haul network
British Airways and Loganair have announced a major expansion of their codeshare agreement, offering more choice and connectivity for customers travelling across the UK
The expansion to eighteen new routes will now give British Airways’ customers access to 38 of Loganair’s UK routes, meaning that customers can book onward connections from destinations across the airline’s route network, or point-to-point travel in the UK more easily.
Routes now available to book include:
Aberdeen to Belfast City, Birmingham, Bristol, Manchester, and Southampton
City of Derry to London and Liverpool
Cornwall Airport Newquay to Manchester
Exeter to Edinburgh, Glasgow and Newcastle
Isle of Man to Birmingham, Edinburgh and Manchester
Inverness to Birmingham
Norwich to Aberdeen and Edinburgh
Teesside to Southampton
British Airways customers travelling from Aberdeen or the Isle of Man to Manchester will also now be able to connect onto the airline’s code share flights on other carriers, including oneworld partners, from the north-west hub.
Destinations include New York, Barbados and Orlando, allowing customers to book a single ticket with assured connections.
The news of a codeshare expansion between the two carriers comes as Loganair celebrates its 60th birthday, making it the oldest UK airline still operating under its original name.
Loganair’s Chief Executive Jonathan Hinkles said:
We’re delighted to mark Loganair’s 60th anniversary with the expansion of our partnership with British Airways.
The addition of no fewer than eighteen routes is great news for connectivity to and from the UK regions, and we’re confident that the ability to enjoy Executive Club benefits and a new range of seamless flight connections when flying on selected Loganair routes will bring welcome new choice for British Airways customers when flying in the UK regions.
The development cements what we believe to be the longest-running relationship between two UK airlines, and it’s a partnership which will continue to deliver for customers throughout the UK.
Neil Chernoff, British Airways’ Director of Network and Alliances, said:
It is great news to be expanding our longstanding codeshare agreement with Loganair.
This will create better connectivity and offer more choice for our customers between UK regions and destinations all over the world thanks to our expansive global route network and Loganair’s extensive regional services.
https://gtm.uk.com/wp-content/uploads/2022/02/My-favourite-2.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-02-02 16:11:382022-02-02 16:12:18British Airways and Loganair expand codeshare agreement
