British Airways have shared the following announcement regarding the ‘Book with confidence’ policy.
Since its introduction in March 2020, our Book with confidence policy has offered customers the flexibility and peace of mind to change or cancel their travel plans, when it mattered most.
As the world continues to emerge from the pandemic, there are now significantly fewer restrictions impacting travel. And as customer confidence continues to return, it’s clear that the recovery in our industry is now well underway.
We are writing to inform you of changes to our Book with confidence policy, effective today:
Bookings ticketed from 00:01 on 08 June 2022 will no longer be covered under this policy and will be governed by the fare rules on the ticket and our standard conditions of carriage; however, should new major travel restrictions be introduced, specific Customer Guidelines will be issued.
Bookings ticketed from 03 March 2020 up to and including 07 June 2022, for travel completed by 30 September 2022, remain covered under our existing Book with confidence policy, where:
i) any applicable change fee is waived (fare differential applies), or
ii) the value of the booking can be held as credit for future travel, providing new travel is completed by 30 September 2023.