IHG and Unilever join forces to end single-use bathroom miniatures

IHG Hotels & Resorts has announced a global collaboration with consumer goods company Unilever to replace bathroom miniatures with bulk amenities in over 4,000 hotels.

In 2019, IHG became the first global hotel company to commit to all of its hotel brands removing bathroom miniatures in favour of larger-size amenities, a key step in its pledge to eliminate single-use items throughout the guest stay by 2030.

All of IHG’s markets are now covered by bulk bathroom amenity contracts.

Unilever’s largest brand, Dove, will supply full-size hand wash, body wash, shampoo, conditioner, and body lotion to IHG Essentials and Suites Collection hotels, including Holiday Inn, Holiday Inn Express, avid hotels, Staybridge Suites and Candlewood Suites.

Microbiome: find out how Dove moisturising
formula helps protect your skin’s living layer

The roll out of full-size Unilever products across IHG’s mainstream brands, which accounts for around 80% of IHG’s portfolio, follows the recent launch of larger-size bathroom amenities into InterContinental Hotels & Resorts properties.

The switch to full-size formats is expected to save at least 850 tonnes of plastic annually in IHG’s Americas region alone – the equivalent weight of five fully-grown blue whales or 70 double-decker London buses.

Yasmin Diamond, Executive Vice President, Global Corporate Affairs, IHG Hotels & Resorts, commented:

IHG has pioneered the move to minimal waste in the hospitality industry and we’re excited to spell the end of bathroom miniatures through our collaboration with Unilever. Our guests are increasingly mindful of the impact their travel choices have on the environment and our colleagues, investors, owners and suppliers all expect us to act responsibly. Transitioning to bulk amenities across our global estate was one of our first significant steps towards eliminating single-use items throughout the guest stay by 2030. We’ll continue to find innovative solutions for operating more sustainably to deliver our purpose of True Hospitality for Good.

Umesh Shah, CEO Unilever International, added:

Unilever is committed to making sustainable living commonplace, and we have ambitious targets across every part of our business. We are pleased to partner with IHG Hotels & Resorts to help extend sustainable living into the travel industry by providing bathrooms with bulk amenities. Through this collaboration, IHG’s guests will enjoy a range of products from Dove during their stay, while reducing their use of plastic.

IHG’s commitment to pioneer the transformation to a minimal waste hospitality industry forms part of its 10-year Journey to Tomorrow responsible business plan, which includes a series of ambitious targets to drive positive change for people, communities and the planet.

As well as switching to bulk amenities, the group is working to eliminate single-use items, minimise food waste and adopt circular solutions for major hotel commodity items by 2030.    

Beating airport chaos

The Summer of 2022 has, so far, been conspicuous by the number of media reports about airport delays and chaos. But, how much disruption is there, and what’s the best way for business travellers to ensure their flights run as smoothly as possible? We sent our Sales Director Paul Baker to find out.

Terminal 2: United Airlines operates from The Queen’s Terminal – Heathrow’s £2.5 billion, privately-funded project, opened by Her Majesty in 2014

Paul spent a busy weekday at Heathrow, thanks to an exclusive invitation from United Airlines, who fly from Terminal 2, the Queen’s Terminal. 

Paul explained:

We arrived at Heathrow mid-morning on Thursday, 16 June. I was expecting to see far bigger queues, even though I know a lot of people who have travelled through London’s airports this month without any hold-up at all.

The journey to Heathrow is going to be different depending on time of day and day of week. And, with the train strike disruptions causing an added layer of issues, care should be taken when planning the journey to the airport.

However, with the Elizabeth Line finally up and running and providing additional options, Heathrow is gradually getting easier to reach.

Arriving: the escalators were eerily empty

The first thing that Paul noticed was the amount of queueing at check-in.

The check-in desks were busy, but the queues were moving fairly quickly. 

But, it was noticeable that many passengers hadn’t made use of online check in. 

I would always recommend using Tripscape or the airline’s own app.

United’s app and online tool, the “Travel Ready Center”, offer passengers a number of useful ways in which to ensure they’re ready to start their journey. 

For example, passengers can check in online, upload their Covid vaccination status and Advanced Passenger Information, which is required for travel to a number of countries.

From check in, the next stage is security clearance. 

The security process was running smoothly when I was there, however, I think this is one area in which business travellers can benefit from smart planning. 

By booking a Fast Track security access pass, you arrive at the airport knowing you will not face a big queue to get through security.  Even saving a few minutes’ queueing can reduce the stress of business travel.

Security is often a pinch point for airports. So Fast Track access is often an efficient investment for business travellers pressed for time. 

But Paul noticed one unusually large queue, beyond the security area:

Curiously, the slowest-moving queue in the area of security was a single line of passengers waiting to refill water bottles.

Once airside, Paul was able to see how busy the terminal was.  

The departure area was busy, but, unlike many media reports, there was certainly no over-crowding. There was more than enough seating available for all passengers and the shops were busy, but uncrowded.

Is this “chaos”? It didn’t look like it to me.

Heathrow T2 airside, late morning on Thursday, 16 June: busy, but not overwhelmed

After security, many business travellers seek refuge from the busy public areas of the airport and spend time in airline lounges.

Lounges provide a sanctuary where a business traveller can work, relax, take refreshment and prepare, ahead of their flight.  Some lounges offer exceptional and luxurious facilities. 

For example, United’s lounges have showers that passengers can make use of.  But it gets better.  Once you have disrobed, you can press a button in your shower room, your clothes are then collected by an attendant, pressed and returned, via a two-way closet. 

What better way to prepare for – or recover from – a flight, than a shower and freshly-pressed clothing?

Lounges typically display all the information on flight departures.  So passengers can stay in the comfort of the lounge until their gate is shown, at which time they can go straight to the gate.  

United’s Heathrow lounges: a range of refreshments and facilities are available in lounges for qualifying United’s passengers
United Club: Thank you to Ammy Sandhu, Senior Manager of Lounges and Premium Services and Sam Gillespie, Account Manager, for showing Paul round United’s lounges at Heathrow

The Gate areas were no more busy than usual, with neat rows of passengers waiting for final preparation of aircraft to be completed and efficient airline staff managing the boarding process easily

Departure gates: Paul found there was plenty of space and very little crowding

With boarding complete, passengers can kick back and relax onboard. But some business travellers like to use the time spent in the air as productively as possible. So, as WiFi becomes more widely available on flights, passengers have more opportunity to complete work tasks on laptops and tablets.

It’s great to be able to work during a flight. So onboard WiFi is a big plus. But sometimes, you just want to ping someone a quick message.

This is where United has another great advantage: messaging via WhatsApp, iMessage and Facebook Messenger is free on United’s flights.

So, whether you want to check in with the office, message suppliers, or just keep in touch with friends and family, I would advise making use of this great, additional benefit.

Free messaging: United is one of a number of airlines offering free text messaging services via WhatsApp, iMessage and Facebook Messenger, enabling passengers to stay in touch with the ground, even without using the premium onboard WiFi service

We asked Paul what his tips are for a smooth journey through the airport, especially when the news is full of reports about delays and overcrowding

First, take notice of when the airline tells you to check-in and arrive in good time. But make sure you have checked-in online before you arrive at the airport.

It’s crucial that you give GTM your full, up-to-date contact details before you travel, so we can let you know if there are issues that crop up during your trip and advise you on the best alternative plans.

Take a water bottle to the airport. You can’t take liquids through security, but you can fill up a bottle once you’re through. On hot days, it’s good to have water with you, in case you do face delays.

Think carefully about the advantages of not checking baggage. If you can complete your trip with just onboard bags, it often speeds you through arrivals ahead of others waiting for bags.

Always use Homing Pin for bags and valuables – in case any get lost at the airport or anywhere else on your trip.

And make use of WiFi onboard – keeping in touch with the ground and knowing ahead of time if there are issues often makes stressful journeys much easier to cope with.

Lastly, whenever you see a report of “hundreds of passengers being delayed”, remember it means thousands of passengers aren’t being delayed.

Every day, millions of United passengers reach their destinations without hitch, thanks to the continual, behind-the-scenes work of people all over the world, working all hours to make your journey as smooth, comfortable and easy as possible.

United: thank you to United Airlines and in particular to Sam Gillespie for giving us the exclusive opportunity to find out more about flying through Heathrow with United



Qantas First Class returns to Singapore

Australian national carrier Qantas Airways has reintroduced its First Class offering to its customers travelling to and from Singapore with the return of its superjumbo A380 aircraft and re-opening of its First Lounge at Changi Airport.

The airline will fly its recently refurbished A380 aircraft on flights between Australia and Singapore, and Singapore and London.

The aircraft’s premium cabins include fourteen First Suites, 70 Business Suites (increased by six) and 60 Premium Economy seats (increased by 25) as well as 341 Economy seats (decreased by 30).

The on-board lounge has been redesigned by David Caon in a supper club style with seating for ten people and a bespoke snack menu.

Singapore: an important role in Qantas’s worldwide network, says Stephanie Tully

Qantas has also re-opened its First Lounge at Changi Airport, which was launched in December 2019 and quickly became one of the most popular lounges on the Qantas international network. It operated for just three months before closing due to the pandemic.

The First Lounge operates alongside the existing Qantas Business Lounge ensuring all eligible customers travelling have a fantastic pre-flight experience.

Qantas Group Chief Customer Officer Stephanie Tully said Qantas is pleased to be offering its premium passenger experience to and from Singapore after an absence of more than two years.

We’d only just opened our brand-new First lounge before the pandemic forced its closure. Many of our Frequent Flyers never had the chance to see it.

We’re delighted to once again welcome our customers back to this beautiful lounge at Changi Airport. Our lounge team is excited to be back and eager to offer the warmest hospitality to Qantas and our partner airline customers.

Ms Tully added,

Singapore plays an important role in Qantas’s worldwide network as we continue to ramp up capacity in line with strong travel demand. It’s great to have our First offering back both in the air and on the ground at Changi Airport, which is consistently recognised as one of the best airports in the world.

The Qantas First Lounge has capacity for 240 guests and offers a Neil Perry fine dining experience with a menu inspired by Singapore’s vibrant dining scene featuring dishes such as a signature Laksa with Crayfish and Rice Noodles, Barramundi with Sambal Browned Butter and Shrimp-based Chicken Wings.

The Carrara marble bar invites guests to select from an extensive beverage menu featuring Champagne, bespoke cocktails including the Merlion Blush and barista coffee.

The 1,000 square metre lounge was designed by Australian industrial designer David Caon in collaboration with architect Kelvin Ho of Akin Atelier to provide a sense of calming luxury with a Singaporean twist featuring pops of greenery.

The lounge features classic furniture which is combined with both modern designed pieces to create a unique environment for customers.

There are zones for dining, working and relaxing as well as 10 shower suites for customers to freshen up.

Qantas will operate a daily return A380 flight from Sydney to Singapore and on to London as well as twenty A330 operated flights each week from Singapore to Sydney, Melbourne, Perth and Brisbane.

Etihad returns to T4 at Heathrow

Etihad Airways, the national airline of the UAE, has confirmed it will return to London Heathrow’s Terminal 4 from 22 June.

Etihad’s return to Terminal 4 follows a temporary home at Terminals 2 and 3 during the pandemic.

Transport connections including the London Underground and Heathrow Express will also reopen.

The Etihad Lounge will also re-open for Etihad’s First and Business class guests, as well as Etihad Guest Platinum and Gold members. The lounge has separate areas for relaxing and dining.

Etihad has also confirmed that from July to September 2022 it is increasing its current four daily flights from London Heathrow to five daily flights.

Also from July, Etihad will increase its services into Dublin to offer a daily flight, and continue to operate daily to and from Manchester.

Etihad is asking all passengers to check in online, arrive at the airport early during this time – the Etihad check-in desks at London Heathrow will be open three and a half hours before departure – and also check whether they need to get Verified to Fly at etihad.com/destinationguide.

British Airways announce changes to the ‘Book with confidence’ policy

British Airways have shared the following announcement regarding the ‘Book with confidence’ policy.

Since its introduction in March 2020, our Book with confidence policy has offered customers the flexibility and peace of mind to change or cancel their travel plans, when it mattered most.

As the world continues to emerge from the pandemic, there are now significantly fewer restrictions impacting travel. And as customer confidence continues to return, it’s clear that the recovery in our industry is now well underway.  

We are writing to inform you of changes to our Book with confidence policy, effective today: 

Bookings ticketed from 00:01 on 08 June 2022 will no longer be covered under this policy and will be governed by the fare rules on the ticket and our standard conditions of carriage; however, should new major travel restrictions be introduced, specific Customer Guidelines will be issued. 

Bookings ticketed from 03 March 2020 up to and including 07 June 2022, for travel completed by 30 September 2022, remain covered under our existing Book with confidence policy, where: 
i) any applicable change fee is waived (fare differential applies), or  
ii) the value of the booking can be held as credit for future travel, providing new travel is completed by 30 September 2023.

ANA introduces special ‘ANA Future Promise’ livery to 787s

All Nippon Airways (ANA), Japan’s largest airline has announced a new initiative featuring two 787 aircraft with a special ‘ANA Future Promise’ livery and special services focused on promoting sustainability and reducing CO2 emissions.

This new dedicated initiative comes a year after the launch of the ANA Future Promise, which encompasses activities across environmental, social responsibility and governance areas.

Shinichi Inoue, President and Chief Executive Officer of ANA said

Sustainability is a central operating principal to our company and the ANA Future Promise demonstrates commitment to our social responsibility and environmental sustainability goals, and we are excited to get our customers involved and raise awareness in these initiatives with the dedicated AFP 787s.

We previously announced our ambitious ESG goals and this is another milestone to build on the importance that ESG has to our airline and global customers.

The ANA Future Promise aircraft will be introduced later this year and will be a showcase of ANA’s efforts to incorporate sustainability into the airline’s services and products.

Two Boeing 787s will be specially painted with a design symbolizing “water and greenery” to convey the concept of sustainability, and will be operated on domestic and international routes.

Malaysia Airlines operates first passenger flight with Sustainable Aviation Fuel

Malaysia Airlines has operated its first passenger flight using Neste MY Sustainable Aviation Fuel.

Flight MH603 from Kuala Lumpur to Singapore took place on Sunday, 5 June.

The historic flight was operated with a Boeing 737-800 aircraft fuelled by a blend of conventional jet fuel and Neste’s SAF, which is produced from 100% renewable waste and residue raw materials, such as animal fat waste.

Produced by Neste, the world’s largest SAF producer, the fuel was supplied through a supply deal with PETCO Trading (UK) Ltd, which is PETRONAS’ marketing and trading arm based in Europe, while product handling and refuelling was carried out by PETRONAS Dagangan Berhad (PDB) at KLIA.

Following the milestone, long-term supply of SAF will be made available at KLIA for airline customers, as well as future flights operated by sister airlines under Malaysia Aviation Group, including Firefly.

The send-off event in KLIA followed the historic SAF-fuelled commercial cargo flight MH7979 from Amsterdam to Kuala Lumpur in December 2021, proving the feasibility of SAF as a cleaner and more viable fuel option.

Philip See, Group Chief Sustainability Officer of MAG, said, 

MAG aims to be a pioneer in using SAF for flights in Malaysia as part of our commitment to achieving socio-economic development and reaching net zero carbon emissions by 2050. We have taken proactive measures in minimising our carbon footprint from the ground up through measures taken within our operations, including fuel efficiency programmes such as SAF.

With the commencement of our first passenger flight using SAF, we encourage passengers to join us on this journey as we take the necessary steps to minimise our environmental impacts and plan for more flights powered by SAF; for the betterment of the industry, nation, and future of our planet. Moving forward, we will look to make SAF the cleaner and more viable energy option for our regular flights by 2025.

A special taskforce has been formed by the National Aerospace Industry Coordinating Office (NAICO) and led by Ministry of International Trade and Industry (MITI) to drive the adoption of SAF. Other members include the relevant Ministries and industry players including MAG and PETRONAS.

Both MAG and PDB entered a partnership in 2021 jointly to explore potential collaborative opportunities that advance sustainability, including the supply and adoption of SAF at KLIA. They also aim to strengthen awareness of aviation sustainability through a united communication and advocacy strategy around carbon emission reduction.

In anticipation of the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) mandatory phase in 2027, PETRONAS is evaluating planned developments of greenfield and brownfield biorefineries as well as co-processing at existing PETRONAS facilities.

Azrul Osman Rani, PDB’s Managing Director and Chief Executive Officer said,

In line with PETRONAS’ commitment towards achieving Net Zero Carbon Emissions by 2050, exploring the supply of SAF at KLIA is a natural progression for us with aviation fuel being one of our key products.

With two proven flights, PDB has demonstrated its capabilities and infrastructure readiness in supplying SAF in KLIA from now onwards to support the aviation industry’s sustainability agenda.

Coupled with commitment from the special taskforce, we are confident that we will be able to jointly accelerate the transformation of the Malaysian aviation industry into a sustainable one.

Neste supports aviation’s reduction goals and is currently expanding its global SAF production capacity to 1.5 million tonnes by the end of 2023.

Sami Jauhiainen, Vice President APAC, Renewable Aviation at Neste said,

This collaboration with PETRONAS enables our first supply of Neste MY SAF to Malaysia.

I am excited to see how countries and airlines in the Asia-Pacific region are setting ambitious targets to decarbonize aviation and increasingly many airlines are taking SAF into use to reduce their emissions and enable their travellers to fly more sustainably. Neste is committed to play its part with the ongoing expansion of our global production capacity to 1.5 million tons of SAF by end of 2023, ready to support the Asia-Pacific and global aviation markets…

British Airways further expands its US network

British Airways is ramping up its US route network this summer, taking its direct US routes to London to 26. 

BA 267: Portland, Oregon International Airport welcomes British Airways and the only direct route between London (Heathrow) and Oregon.

Portland, Oregon has become the newest destination on the British Airways route map, providing the city’s only direct route to the UK.

Neil Chernoff, British Airways’ Director of Networks and Alliances said: 

This summer British Airways will be flying from 26 US cities to London and we’re very excited to be adding Portland to our list of transatlantic destinations. Not only are we the only airline to offer direct flights from Portland to London, but this new route also opens a wide variety of connections for our customers. Through Alaska Airlines, our oneworld partner, British Airways will offer codeshare connections to several destinations operated by Alaska Airlines from Portland.

British Airways has also relaunched its direct route from Pittsburgh to London.  It remains the only airline to offer a direct flight from the Pennsylvanian city to London.

The airline will resume a year-round four-per-week service – Tuesday, Wednesday, Friday and Sunday.

On 6 June, the airline launched a new, daytime flight from Newark Liberty International Airport to London Heathrow – its third daily flight from Newark to London, to support the return of business travel.

The daytime flight will depart at 7.55am from Newark – a convenient option for travellers wishing to spend an extra night in the New York area before departing, or for those who wish to arrive just in time for an evening in London. 

With this additional flight time, British Airways along with its joint business partner, American Airlines will offer ‘the most extensive network from the New York area to London’ with fifteen daily departures this summer, including eleven daily flights from JFK to Heathrow and one daily flight from JFK to Gatwick.

This summer also marks the return of daily direct flights from San Jose, California, to London on 13 June; and the return of A380 aircraft to more North American airports.

Chicago and Vancouver were the latest cities to welcome home the Airbus.

Meanwhile, Dallas Fort Worth is preparing to welcome the A380 for the first time on 1 July. 

The aircraft, which is British Airways’ and the airline industry’s largest, offers a choice of First, Club World, World Traveller Plus and World Traveller cabins and has a total of 469 seats. 

There are twelve A380s in the British Airways fleet. Image shows a British Airways Airbus flying over the cliffs at Dover, taken by Wing Commander Neil Frazer from the backseat of Red 10, one of the Red Arrows jets flown by Squadron Leader Mike Ling.

United reveal new Away kits

Travellers flying in premium cabins on United’s long-haul international and premium transcontinental routes will experience the airline’s new, co-branded amenity kits designed exclusively for the airline by global travel lifestyle brand Away.

Inspired by Away’s iconic suitcases and versatile accessories, United offer three versions of the amenity kits, each with custom travel essentials and Sunday Riley’s United-exclusive range of clean, cruelty-free skincare products.

The collaboration signifies the first time Away, the global travel lifestyle brand, has partnered with a commercial airline.

Luc Bondar, vice president of marketing and loyalty and president of MileagePlus at United said

As travel demand continues to rise to unprecedented levels, travelers are seeking comfort and quality now more than ever when they fly—that’s why we chose to partner with Away.

Away’s mutual commitment to making travel more seamless, elevated and modern design aesthetic is in perfect harmony with United’s brand, and we’re thrilled to have the opportunity to be the only airline to provide this unique offering to our customers.

United and Away designed each amenity kit to be ‘the perfect accessory’ for customers to freshen up on long flights and reuse on future journeys.

The Away amenity kits offered include:

  • Hard Pod: For travellers flying in United Polaris® business on long-haul international flights. The sturdy shell and interior elastic band will help keep belongings organized.
  • Sports Pouch: For travellers flying in United Premium Plus® on long-haul international flights. Featuring a soft, protective material you can keep all your belongings organised —including your travel essentials.
  • Zip Case: For travellers flying in United Business on premium transcontinental flights. The water-resistant kit for transcontinental premium travellers is an ideal solution for storing liquids and moving quickly through airport security lines.
Left to right: Hard Pod, for travellers in Polaris Business Class; Sports Pouch for travellers in Premium Plus seats; Zip Case for travellers in Business, on transcontinental flights

Melissa Weiss, Away’s Chief Marketing Officer said

We are thrilled to partner with United to bring Away’s thoughtfully designed products to United travelers around the globe.

United’s mission to connect the world and their dedication to making travel as effortless as possible aligns with Away’s mission to create a more open world by making travel easier. We are certain this unique relationship between our two companies will do just that, making the travel experience more seamless for journeys near or far.

In addition to co-branded personal care essentials like earbuds, an eye mask, and a dental kit, the Away amenity kits will include United’s In-Flight Remedy skin-care products from trusted partner and customer-favorite Sunday Riley. 

Sunday Riley custom developed the In-Flight Remedy line to offer United passengers, high-end skincare products on long-haul international flights and transcontinental flights.

Formulated with hydration in mind to meet flyers’ needs for increased moisture as they travel, each amenity kit includes a variety of Sunday Riley products, from face creams and cleansing cloths to hand creams and lip balms.

Last month, United unveiled its first brand advertising campaign in nearly a decade “Good Leads The Way”, which highlights the airline’s determination to be a force for good not only for customers, but also for the communities it serves.


PRIDE: Business Travel

How airlines are marking Pride Month

June marks Pride Month – we have taken a look at how some airlines are marking the celebration

Lufthansa

Lovehansa: June 2022’s ‘Lovehansa’ livery

To mark Pride Month, Lufthansa is taking off with a very special aircraft to destinations throughout Europe.

The Airbus A320neo with the registration D-AINY will become “Lovehansa” for the next six months.

On the outside of the aircraft, the Lufthansa livery has been replaced by a specially-designed “Lovehansa” marque, painted in the colours of the rainbow.

The welcome panel at the entrance will also have a special rainbow design.

Rainbow seats: onboard the Lovehansa

In addition, when looking out of the aircraft window, hearts in rainbow colours can be seen on the winglets. The first flight of the “Lovehansa” took place on 10 June to Billund in Denmark (LH842).

Lufthansa claims it is ‘a company that stands for openness, diversity and understanding’. And, with the “Lovehansa” special livery, ‘the company is sending another clear signal and making this important part of its corporate culture prominent and visible to the outside world’.


Virgin Atlantic

A three-year sponsorship of Manchester Pride – the UK’s largest Pride event – is probably the most public celebration of the LGBT+ community from Virgin Atlantic.

Pride: Manchester Pride’s CEO, Mark Fletcher (middle), with crew announces Virgin Atlantic’s three-year headline sponsorship of the festival

Virgin Atlantic are also the first-ever sponsor, in a ten-year agreement, of the Attitude Awards.

In 2020 the airline entered a multiyear partnership with Open for Business, launching the Caribbean Local Influencer Program to champion the business rationale for LGBTQ+ inclusion across the islands. The two-phased approach to the partnership with Open for Business consists of a research phase to understand business and socioeconomic impact of excluding the LGBTQ+ community, and a second phase to build a network of business leaders and civil society, using the research to advance LGBTQ+ rights and inclusion.

But on an individual level, Chief Commercial Officer Juha Jarvinen, has written eloquently and from the heart about his experiences in the corporate world, in a blog piece:

In the workplace, organisations that will thrive in the future are those which put inclusivity at the heart of their strategy. At Virgin Atlantic, we live by our purpose – everyone can take on the world – and we take inclusion and diversity seriously. To me, it’s so important that we foster a culture of belonging and actively encourage every single one of our people to be themselves at work every day. After years of not wanting to divulge my sexuality at work or in business networks, joining this airline in 2019 was a breath of fresh air. About one month into my role, I was asked to share an introductory post on our internal communications platform, Workplace, and it was the first time in my career that I’d felt comfortable and proud sharing exactly who I was: ‘Juha, a Finnish-born 43-year old with a love of travel, running & hot yoga, and lastly – but most importantly – happily married to my husband, Jussi’.


United

United Airlines ‘recognise, embrace and celebrate the differences that make our customers and employees unique’.

EQUAL: United’s inclusive business resource group that benefits lesbian, gay, bisexual, transgender, queer and ally coworkers.

United also claim to be ‘committed to creating an inclusive work environment while contributing to the diverse communities we serve. As a part of this mission, we believe it’s important to support the LGBTQ+ community by upholding inclusive policies and practices, partnering with LGBTQ+ organisations, and hosting programmes and engagement events to honour the LGBTQ+ community’.

United maintain sponsorships of, and relationships with, several organisations:


JetBlue

JetBlue is commemorating Pride Month with a series of special events and support for various LGBTQ+ organisations and partners throughout the month of June… and beyond.

Icema Gibbs, vice president CSR and DEI, JetBlue said,

At JetBlue, we believe the LGBTQ+ community should be supported year round, beyond Pride month, and we will continue to stand for the right for every crewmember and customer to feel safe and valued—while ensuring we are marching towards a more equal, inclusive and just world.

Gender-inclusive: JetBlue’s uniform and hair and makeup policy offers crewmembers a combination of uniform pieces, rather than pre-selected items based on binary gender terms.

JetBlue is a long-time supporter of The Stonewall Inn Gives Back Initiative (SIGBI), which leverages the historic significance of the New York City LGBTQ+ landmark to help other communities that don’t have the same LGBTQ+ resources or support.

The airline continues to serve as the official airline of The Lesbian, Gay, Bisexual & Transgender Community Center – known locally as The Center. Since 1983, The Center has been supporting, fostering and celebrating the LGBTQ+ community of New York City and empowers people to lead healthy, successful lives. 

And last year, JetBlue rolled out ‘a new uniform policy with a vast range of apparel and hair and makeup preferences for all crewmembers, regardless of race/ethnicity, gender, age and body type’. By adopting a gender-inclusive program, JetBlue ensures that all crewmembers, regardless of gender identity, can feel represented.


Cape Air

Cape Air, is an airline headquartered at Barnstable Municipal Airport in Hyannis, Massachusetts, operating scheduled passenger services in the Northeast, the Caribbean, Midwest, and Eastern Montana.

Cape Air: a Pride-themed plane to its fleet for June. Pic: PROVINCETOWN BANNER/TAMORA ISRAEL

The airline introduced a Pride-themed plane at a media event hosted at Provincetown Municipal Airport.

Linda Markham, Cape Air CEO said

Putting a Pride flag not only on the wings, but on the tail of the plane means so much to us because we’re such a diverse organisation and we really want to celebrate inclusivity and equality.


American Airlines


KLM


Delta Air Lines


easyJet


Alaska Airlines