JetBlue to launch exclusive airport lounges at JFK and Boston for premium travellers
JetBlue has announced plans to open its first-ever airport lounges, beginning at New York’s JFK Terminal 5 in late 2025, followed by Boston Logan’s Terminal C. This marks a key step in the airline’s JetForward strategy, which aims to meet increasing demand for premium experiences among business travellers.
The new lounges will primarily cater to JetBlue’s top-tier TrueBlue Mosaic® members and holders of a soon-to-be-launched premium credit card, offering enhanced services for its most loyal customers.
Marty St. George, President of JetBlue, highlighted the significance of the new lounges:
Customers have asked for a JetBlue lounge for years and we can’t wait to unveil our take in New York and Boston. Lounges have become an essential offering for the growing numbers of customers seeking premium experiences, and JetBlue’s lounges will further boost the value of our TrueBlue loyalty program as we expand our portfolio of JetBlue credit cards.
As New York’s “Hometown Airline®” and Boston’s favourite airline, JetBlue plans to enhance customer experience in its two largest hubs. The lounges will provide travellers with spaces to relax, work, and socialise, complementing JetBlue’s affordable premium services both on the ground and in the air.
Recognising that many lounges have become overcrowded, JetBlue is ensuring access to its new spaces will be reserved for key customers.
Complimentary entry will be provided to TrueBlue Mosaic 4 members, premium credit cardholders and transatlantic Mint customers, with Mosaic 4 members and premium credit cardholders also able to bring a guest.
There will also be options for day passes and annual passes, widening accessibility to more travellers.
As part of JetBlue’s ongoing commitment to adding value to its TrueBlue loyalty programme, Mosaic 4 members will enjoy complimentary lounge access for themselves and a guest. In addition, Mosaic members can anticipate future programme upgrades, such as the ability to earn uncapped “Move to Mint” certificates, allowing them to enjoy JetBlue’s premium Mint experience more frequently.
JetBlue’s new lounges will embody the airline’s distinctive brand identity, with spaces designed around three key themes: Play, Work, and Lounge. The New York lounge will cover 8,000 square feet, while Boston’s will span 11,000 square feet. Both lounges will feature local artwork, comfortable seating, private workspaces, complimentary food and beverages, and a full-service bar.
Marty St. George, emphasised how JetBlue plans to translate its in-flight comfort and service to the ground experience:
We’re pulling through those thoughtful touches you find onboard our flights into the lounge experience
JetBlue’s investment in premium leisure travel continues to reinforce its position as a leader on the East Coast. The airline offers 20% more lie-flat seats from Boston than any other carrier, and has recently expanded its New England routes to meet growing demand.
Paul Baker, Sales Director at Global Travel Management, commented on the impact for UK-based business travellers:
JetBlue’s new lounges in New York and Boston are a game changer for British business travellers flying across the Atlantic. The exclusive access for Mosaic members and the enhanced relaxation and work spaces will make transatlantic business travel more comfortable and efficient than ever.
For more details about how these developments could enhance your business travel experience, contact your Global Travel Management Account Manager.
