Air France is offering a new comfort kit to each of its La Première customers.
Inspired by a writing set, this elegant and timeless gift box is available in two colours that are characteristic of this prestigious travel suite – Air France red and pearl grey. The topstitching and embossed winged seahorse emblem, the company’s historic symbol, are a discreet nod to the designer codes of the La Première suites.
To create this kit, Air France has teamed up with the French beauty brand Sisley, already present in the company’s La Première lounge, to offer guests a genuine moment of well-being during the flight. Intended as a customised and tailor-made offer for guests, the kit encloses a range of five products carefully selected by the pioneering phyto-cosmetology company to offer a choice of two beauty care rituals –
an anti-age replenishing beauty care ritual;
an anti-age moisturising beauty care ritual.
The kit contains the following beauty products (sample size) –
A black rose cream mask;
A hydrating booster serum;
An anti-age hydration booster moisturising serum;
A black rose water balm;
An All day, All year anti-age day cream.
This kit also containing a La Première pen, a wooden comb, earplugs and a night mask can be taken home after the flight.
https://gtm.uk.com/wp-content/uploads/2022/05/Web-easyJet-hydrogen.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-05-03 08:00:592022-05-03 08:34:03A new Air France La Première comfort kit
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https://gtm.uk.com/wp-content/uploads/2022/05/Web-Iberia-2.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-05-02 08:00:052022-06-13 20:04:19Global Travel Management on social media
easyJet has announced it is working with GKN Aerospace, the world’s leading multi-technology tier 1 aerospace supplier, to work toward reducing carbon emissions in aviation through the adoption of zero carbon emission technologies.
easyJet will support the development of GKN Aerospace’s Hydrogen Combustion (H2JET) and Hydrogen Fuel Cell (H2GEAR) technology, including exploring the options for flight demonstration, as part of the airline’s ambition to de-carbonise aviation.
easyJet will provide insights into operational requirements and economics.
H2GEAR is a GKN Aerospace led UK collaboration programme aiming to develop a liquid hydrogen propulsion system for sub-regional aircraft that could be scaled up to larger aircraft.
Liquid hydrogen is being converted to electricity within a fuel cell system. This electricity efficiently powers the aircraft, eliminating carbon emissions and creating a new generation of clean air travel.
The H2GEAR programme is supported by £27m of ATI funding, matched by GKN Aerospace and its industrial partners.
H2JET is a Swedish collaborative two-year programme led by GKN Aerospace to push development of key subsystems for gas turbine-based hydrogen propulsion of medium range civil aircraft.
David Morgan, Director of Flight Operations, easyJet, said:
At easyJet, we are committed to working towards a future with zero carbon emission flying. We know that technology is a key driver to achieve our decarbonisation targets, with hydrogen propulsion a frontrunner for short-haul airlines like easyJet.
Cross-industry partnerships are key to developing these promising new technologies and we look forward to collaborating with GKN Aerospace to support bringing this technology to maturity as early as possible.
Max Brown, VP Technology, GKN Aerospace, said:
At GKN Aerospace sustainability is at the heart of our business. Hydrogen-powered aircraft offer a clear route to keep the world connected, with dramatically cleaner skies. The UK is at the forefront of this technology.
We look forward to working with easyJet and our partners, to develop and industrialise the breakthrough technology to fly aircraft with zero CO2 emissions.
Championing the development of a zero carbon emission aircraft to de-carbonise aviation is a key focus for easyJet, and the airline is working with partners across the industry like GKN Aerospace, as well as Airbus, Rolls-Royce, Cranfield Aerospace Solutions and Wright Electric, to accelerate the development of zero carbon emission technologies and supporting infrastructure. The airline is optimistic that it could begin flying customers on planes powered by hydrogen-combustion, hydrogen-electric or a hybrid of both by the mid to late-2030s.
In November 2021, easyJet joined Race to Zero, a global UN-backed campaign to achieve net-zero carbon emissions by 2050 at the latest. In joining Race to Zero, the airline committed to setting an interim science-based target for 2035 and to reaching net-zero carbon emissions by 2050, for which technology for zero carbon emission flying will play an important part.
Beyond carbon, easyJet is focusing on reducing plastic – more than 36 million single-use plastic items were eliminated – as well as reducing waste within its wider operations and the supply chain. The airline also introduced new crew uniforms made from recycled plastic bottles. With 45 bottles in each uniform this has the potential to prevent 2.7 million plastic bottles from ending up in landfill or in oceans over the next five years.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-easyJet-hydrogen.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-30 17:16:412022-04-30 17:16:44easyJet partners with GKN Aerospace to accelerate adoption of hydrogen
United Airlines has kicked off the launch of its largest transatlantic expansion in its history, in anticipation of a strong recovery in European travel.
In total, United will launch or resume 30 transatlantic flights from mid-April to early June. This includes adding new nonstop flights to five destinations no other North American airline serves including Amman, Jordan; Bergen, Norway; Azores, Portugal; Palma de Mallorca, Spain and Tenerife in the Spanish Canary Islands.
The airline is also launching five new nonstop flights to some of Europe’s most popular business and tourist hubs including London, Milan, Zurich, Munich and Nice. United is also resuming fourteen Atlantic routes the airline has historically served and adding frequencies in six others.
United’s transatlantic route network will be more than 25% larger than it was in 2019.
With this expansion, United will serve more transatlantic destinations than every other U.S. carrier combined and will be the largest airline across the Atlantic for the first time in history.
Patrick Quayle, senior vice president of international network and alliances at United said,
We have long anticipated a strong demand recovery, evidenced by our large, strategic expansion in Europe, and with these new flights, we’re proud to offer our customers more options and access than ever before. United continues to leverage its leading global network in new and exciting ways to help our customers make meaningful memories and experience new cultures around the world.
In light of the increased demand for European travel, United is also launching new services to some of Europe’s most iconic cities, including:
New daily flights between Boston and London Heathrow, which began on 14 April, and is United’s only trans-oceanic point-to-point flight from Boston. This flight complements United’s nonstop service to London Heathrow from all seven of United’s hubs.
New daily flights between Denver and Munich, which began April 23 and joins existing service from Denver to Frankfurt and London. United is the only U.S. airline to offer transatlantic service from Denver.
New daily flights between Chicago and Zurich, which began April 23. United now offers more nonstop service between Switzerland and the U.S. than any other U.S. airline, and is the only U.S. airline with nonstop service to Geneva.
New daily flights between New York/Newark and Nice, beginning April 29. United will offer more premium seats to Nice than any other U.S. carrier.
New daily flights between Chicago and Milan, beginning May 6, joining existing seasonal flights between Chicago and Rome. United will be the only airline to offer nonstop service between Chicago and Milan, adding to its existing service between New York/Newark and Milan.
In addition to these new flights, United is increasing service to popular European travel destinations, including:
Second daily flights between New York/Newark and Dublin, which began 23 April.
Second daily flights between Denver and London Heathrow, beginning 7 May.
Second daily flight between New York/Newark and Frankfurt, beginning 26 May.
Second flight between New York/Newark and Rome five times weekly, beginning 27 May.
Adding a third daily flight between San Francisco and London Heathrow and increasing service between New York/Newark and London Heathrow to seven daily flights, beginning 28 May. With this additional service, United will offer 22 daily nonstop flights from the U.S. to London Heathrow.
To help generate excitement about these new routes, earlier this month United launched two unique out of home campaigns, including digital billboards in downtown Boston to highlight the airline’s new Boston-London Heathrow service. United also teamed up with Saks Fifth Avenue for a series of window displays featuring fashion inspired by United’s five unique transatlantic routes.
In addition to these European routes, United is also growing its presence in Africa as part of this transatlantic expansion. On 8 May, United will increase its service to offer daily flights between Washington/Dulles and Accra, Ghana. The airline will also extend its existing seasonal service to Cape Town to year-round, with nonstop flights from New York/Newark resuming 5 June, subject to government approval.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-United.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-27 12:24:552022-04-27 12:24:59United kicks off largest transatlantic expansion in its history
Virgin Atlantic has launched a new brand and advertising campaign – the first in more than two years since the Covid-19 pandemic hit.
The campaign has been created with newly appointed advertising agency Lucky Generals and introduces the end line “See the world differently”, a line that draws on the airline’s heritage of challenging the status quo – as well as recognising that the travel industry is entering an exciting new era, after the disruption brought on by the pandemic.
You can see a behind-the-scenes view of the filming of the commercial which took place over five days, in three locations and starred Virgin Atlantic pilots, crew and front line team, below:
Shai Weiss, Virgin Atlantic CEO explained what is at the heart of the campaign:
At the core of our business is the understanding that every one of our people can be themselves at work and that they belong. They truly are the thing that sets us apart and the reason customers choose to fly with us.
We know that the touchpoints that matter most and the experiences that differentiate Virgin Atlantic, are driven by our people and that’s why it was so important they’re at the heart of this campaign.
It’s more important than ever that we reimagine the world and lead the way with fresh ideas. Virgin Atlantic is uniquely placed to do this because of the rich individuality of our people and our customers: the unique people who march to their own drumbeat, fly their own path, see things from a different angle.
So it makes sense to start by championing them – and then apply this spirit to everything we do. After two challenging years when life has been on pause, it’s time to see the world differently.
Virgin Atlantic was founded by Sir Richard Branson in 1984, with innovation and amazing customer service at its core. In 2021, Virgin Atlantic was voted Britain’s only Global Five Star Airline by APEX for the fifth year running in the Official Airline Ratings. Headquartered in London, it employs 6,500 people worldwide, flying customers to 27 destinations across four continents.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-Virgin-Atlantic-BTS.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-26 16:05:502022-04-27 09:53:42Behind the scenes with Virgin Atlantic's new advertising campaign
Avanti West Coast’s first refurbished Pendolino has returned to service after being transformed as part of the UK’s biggest train upgrade.
The tilting, electric powered Pendolinos are among the most iconic trains in the UK, and transformed train travel between some of Britain’s biggest cities when they were introduced nearly two decades ago.
Customers onboard a recent 05:05 service from Manchester Piccadilly to London were the first to travel on the upgraded Pendolino. They experienced the new, more comfortable seats, a revamped shop and better on-board customer information.
After reaching London, the refurbished train made a quick round trip to Liverpool before being welcomed into Euston by invited guests and Avanti West Coast colleagues. It will visit other destinations such as Birmingham, the Lakes, Glasgow and Edinburgh during its normal course of work.
Rail Minister Wendy Morton said,
The iconic Pendolino is back and better than ever before. This refurbished version of the classic fleet is a fantastic example of our cutting-edge rail network and how our railways are leading the way in creating a cleaner, more environmentally friendly and modern transport system.
The £117m upgrade programme was two years in the making and involved experts in technology, customer information and ergonomics.
Customer improvements include:
25,000 new, ergonomic Standard Class seats
Conversion of one First Class carriage on each of the 35 eleven-carriage Pendolinos to provide more than 2,000 extra Standard Class seats
The introduction of a new onboard shop
Improved lighting and new interior carpets
Greater use of technology with customer-friendly passenger information screens
Additional luggage space in Standard Class
Power points at every seat
New carpets throughout using sustainable British wool
Refurbished toilets
New First and Standard Premium seats
Managing Director of Avanti West Coast, Phil Whittingham, said:
This investment has been one of the key promises to our customers and they will see a dramatic transformation of our well-loved fleet. The refurbished Pendolinos look and feel like new trains with state of the art technology as well as brand new seats that promise best-in-class comfort.
The remaining 55 trains are to receive the same treatment as part of the £117m programme with the second set due back in service early in May 2022. Rail manufacturer Alstom is undertaking the work at their new depot in Widnes in the North West, helping to secure 100 skilled jobs.
Peter Broadley, Managing Director Services, Alstom said:
We are delighted with the launch of the newly modernised Pendolino. Working closely with our partners at Avanti West Coast and Angel Trains, we have created something truly special for the customers travelling on the West Coast Mainline. Our team at Widnes have created something amazing and we are incredibly proud of the final product. We hope it secures the future of the Pendolinos on the West Coast for many years to come.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-Virgin-Australia-1.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-26 10:24:062022-04-26 10:24:08£117m investment in refurbished Pendolinos
Virgin Australia has lifted the curtain on the airline’s long awaited invitation-only private Beyond Lounges in Melbourne, Sydney and Brisbane, reserved for corporate partners, some high-status Velocity Frequent Flyer members and key opinion leaders throughout the country.
The re-opening of the highly anticipated lounge network – previously known as The Club – signifies a major milestone in the airline’s transformation plan and follows a long list of significant customer improvements since Virgin Australia was relaunched in 2020.
Virgin Australia Beyond is now the highest tier of loyalty for Virgin Australia customers and sits alongside the airline’s award-winning Velocity Frequent Flyer loyalty program which continues to offer Red, Silver, Gold and Platinum status.
Beyond member benefits include:
12-month annual membership for the primary member with the option also to nominate a spouse/partner for Beyond membership to enjoy the same benefits. Membership is reviewed each year.
Access to dedicated Beyond Lounges in Melbourne, Sydney and Brisbane with a relaxed à la carte menu offering.
Dedicated phone concierge service to make or change bookings.
4 x complimentary upgrades to Business Class each year*.
1 x complimentary Velocity Gold membership for the primary member’s executive assistant.
With capacity for hundreds of Virgin Australia’s most valued frequent flyers across the three capital city private lounges, members will enter via a discreet door with access granted through a sustainable digital membership card only given to Virgin Australia’s most loyal flyers.
Privacy pods
Locations of the entrance doors will continue to remain unmarked but are located in close proximity to Virgin Australia’s existing domestic lounges in Melbourne, Sydney and Brisbane. In a survey of Beyond members conducted last year, privacy was found to be one of the most important attributes of the invitation-only lounges. Once through the discreet entrance, members will experience a quiet and welcoming space, with design elements including feature leather clad and oak timber walls, plush ‘Chester-style’ armchairs, bright greenery and secluded privacy pods.
The privacy pods are a member favourite in the lounges and contain timber cabinetry with built-in charging stations, making it easy for members to work or relax on the fly. Transparent frosted glass surrounds the pods allowing for natural light to enter while maintaining discretion for those seated inside.
Numerous seating zones are spread throughout the lounges, providing members with different spaces to dine, relax, refresh and recharge in a delightfully Virgin Australia way. End of day facilities such as showers (available from 1 July 2022), towels and premium bathroom amenities by Appelles Apothecary Lab are also available for members.
Private offices and board rooms are also available in each Beyond Lounge and can be booked by members ahead of or on the day of travel.
New menu launched
To coincide with the opening of Beyond, Virgin Australia has launched a new and fresh à la carte menu for Beyond members, featuring light and substantial fresh menu options using ‘the finest Australian produce’. All food is freshly prepared on site and can be ordered with the airline’s dedicated Beyond Lounge Hosts who are on hand to deliver a personalised service experience.
The breakfast and all-day dining menus will rotate regularly based on supply and seasonality, and include the following dishes:
Breakfast options including eggs made to order:
Superfood salads;
Sandwiches and healthy wraps;
Seafood and meat pastas;
Decadent desserts;
Cheese boards featuring some of the best Australian cheesemongers; and
Virgin Australia’s signature truffle fries, a firm favourite members insisted on retaining.
To complement the menu, Virgin Australia Beyond members will have access to a wide range of carefully selected beverages, including spirits, Australian wine (pink, white and red), cocktails, freshly squeezed juices, sparkling and still water, tea and coffee.
Virgin Australia Group CEO Jayne Hrdlicka said,
We are continuing to write a new chapter at Virgin Australia and this is the next wonderful edition of our transformation journey. Virgin Australia is dedicated to providing exceptional service experiences and product offerings at great value prices, and Beyond is a great example of Virgin Australia investing in the products and services our guests value most.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-Virgin-Australia.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-20 13:17:452022-04-20 13:17:48Virgin Australia opens secret, invitation-only lounges
Flying Blue, the Air France-KLM Group’s frequent flyer programme, has launched “Flying Blue Family”.
With this new online free of charge service, any Flying Blue member over 18 years old can now create a “Flying Blue Family” and invite up to 7 other members.
The leader of the Flying Blue Family can transfer Miles from the other members’ accounts to his or her own at any time.
Miles shared in this way provide faster access to the programme’s rewards and offers, so everyone benefits!
“Flying Blue Family” can group up to 8 relatives, with a maximum of 2 adults and 6 children. This service is now available on members’ online profiles on the Air France and KLM websites..
A film directed by Ugo Mangin humorously depicts the members of a family having trouble agreeing on their next destination. When you share your Miles with your family, you have to agree on your dream destination. Shot in slow motion, this 60-second film by the agency Isobar highlights the difficult choice family members may face.
To spend even more time together, Flying Blue also offers additional benefits dedicated to kids and teens. The frequent flyer programme offers a 25% discount on award tickets for children aged 2 to 11, travelling with an adult.
In addition, Miles do not expire for members under 18. And Flying Blue allows its members on parental leave to extend their current status.
Flying Blue is the Air France-KLM Group’s frequent flyer programme. Created in 2005, it now has 17 million members worldwide, who have access to a multitude of awards and benefits, and can earn and spend miles with a wide selection of airline, retail and financial partners.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-Air-France-KLM.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-18 08:59:042022-04-18 08:59:09Air France-KLM launches "Flying Blue Family"
Virgin Atlantic has unveiled a series of new experiences that will be exclusively available on its A350s.
‘The Booth’ is the latest innovation in Virgin Atlantic’s industry leading social spaces and is available on its A350s with a leisure configuration. Tucked away in the Upper Class cabin, The Booth aspires to create a cosy corner, providing comfy lounge style seating. It offers a number of experiences for two, including private dining and wine and cognac tasting.
The wine tasting experience will see drinks by The Uncommon feature for the first time on-board Virgin Atlantic.
The Uncommon is the UK’s number one producer of wine in a can and is paving the way for a new English wine era with its locally grown, sustainably made wine and spritzers.
Customers in The Booth will be able to sample a thoughtfully curated selection of three wines from The Uncommon, which include an English White and Rose, alongside a lighter spritzer – perfect to tantalise the tastebuds at 38,000 ft.
For customers seeking a slightly richer experience, a cognac tasting experience with chocolate pairings courtesy of Delamain is also available.
Delamain has been crafting some of the world’s finest cognacs for over two centuries and across nine generations.
Every Delamain cognac is crafted from deux-de-vie sourced from cognac’s finest terroir, the Grande Champagne.
Every customer taking part in the tasting experience will receive a tasting glass to keep as a memento of their Virgin Atlantic journey.
Further experiences on offer in The Booth include ‘Dinner for Two’ private dining for two and ‘Game Time’ where guests can compete with their travel partner thanks to exclusive Virgin Atlantic playing cards.
Corneel Koster, Chief Customer and Operations Officer at Virgin Atlantic, commented;
We always strive to create brilliantly different experiences for our customers and the introduction of The Booth demonstrates this perfectly. We’re famous for our on-board social spaces and The Booth elevates the customer proposition to new heights.
Whether that’s sampling the leading English wines from The Uncommon, sipping Delamain’s signature cognac or simply enjoying a game of rummy at 38,000 feet, we’ve got something on offer to suit every one of our customers’ tastes.
Virgin Atlantic’s social spaces provide an unique opportunity for customers to interact with each other, alongside the airline’s famous cabin crew. In the coming months the airline hopes to roll out further rich experiences for its customers across its entire fleet.
Virgin Atlantic’s Airbus A350 is powered by Rolls-Royce Trent XWB engines and continues Virgin Atlantic’s investment in a more sustainable fleet. It’s designed to be 30% more fuel and carbon efficient than the Boeing 747s it replaced and is expected to reduce the airline’s noise footprint at its airports by more than half.
The Booth was designed collaboratively by Virgin Atlantic’s in-house design team alongside London design agency Factorydesign.
https://gtm.uk.com/wp-content/uploads/2022/04/Virgin-Atlantic-elevates-customer-experience.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-04 11:03:512022-04-04 11:03:54Virgin Atlantic elevates its customer experience
Travelodge, the pioneers of the UK budget hotel sector, have announced they are evolving their core brand product to a new ‘budget-luxe’ premium look and feel design – whilst maintaining their great value price proposition.
The new design has been created on the success of the group’s budget chic hotel format, TravelodgePLUS with feedback from the company’s largest consumer study – which surveyed around 5,000 UK business and leisure travellers to find the psychographics of the modern budget traveller.
Key findings revealed that modern travellers crave style, choice and little homely touches to make it easier to work, rest and relax both inside and outside of the room.
In response to this consumer insight, the Travelodge interiors team have remodelled their core product with a new budget-luxe design that includes all the low cost efficiencies you would expect from Travelodge but with the added benefit of thoughtful, stylish design and, homely touches throughout its interiors.
This is underpinned by the introduction of a new signature rich navy blue brand colour which pays homage to the first iconic Travelodge blue brand colour- chosen for its calming and uplifting qualities.
The Travelodge budget-luxe design also includes a number of sustainable initiatives. This includes the new carpet being made from recycled fishing nets which are part of a project supporting clean ocean initiatives, tackling over 640 000 tonnes of discarded fishing nets currently impacting marine life. The carpet backing is also made of old plastic bottles. Every ten of these bottles which are recycled rather than being sent to landfill saves enough energy to power a laptop for 25 hours. Other features include low energy lighting, motion sensing controls and aerated showers and taps
The group intends to roll out its new budget-luxe design across its UK estate and has kick-started this programme with a multi-million pound investment to upgrade 60 hotels this year in popular business and staycation destinations across the UK. Five of these hotels will be completed in April 2022, including three hotels in London at Southwark, Vauxhall and Wembley as well as Southampton and Thame (Oxfordshire) close to Travelodge’s headquarters.
Craig Bonnar, Travelodge Chief Executive said:
Travelodge has been a trailblazer within the UK hotel sector since it opened the UK’s first budget hotel in 1985. We are once again evolving by launching a new ‘budget-luxe’ premium look and feel hotel design whilst maintaining our great value price proposition.
This is our most radical transformation to date and has been created in response to ever increasing expectations from customers.
Thoughtful, stylish design and homely touches really matter in today’s world when staying away for business or leisure.
https://gtm.uk.com/wp-content/uploads/2022/04/Web-BA-1.png312820Davehttps://gtm.uk.com/wp-content/uploads/2022/06/Smarter-Better-Fairer-GTM-logo_02.pngDave2022-04-04 10:11:292022-04-04 10:11:32Travelodge is going 'budget-luxe' with a new premium look and feel