Dave

The best exhibitors at The Business Travel Show 2020

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Global Travel Management visited The Business Travel Show at Kensington Olympia in February 2020.  But, in case you missed the event, we have produced a run-down of some of the best exhibitors at the show. 

The WIN Global Travel Network

WIN connects Travel Management Companies around the world, with a large network of locally-based TMCs in 75 countries. So, if you need to have business travel expertise in any location outside the UK, WIN can help Global Travel Management provide this for you.

Paul Baker, Sales Director of Global Travel Management said

I have worked with John Hobbs-Hurrell and his team for several years.  They’re great at finding expert local knowledge in markets outside the UK.

Paul Baker with John Hobbs-Hurrell, Global Head of WIN Global Travel Network

Atriis

Atriis creates and runs the technology behind the industry-leading online travel booking tool.  And it’s the platform behind GTM Online. It It’s available 24 x 7 and means that all forms of travel are available to search and book immediately, at any time, by GTM customers.

Paul said,

We use Atriis as the backbone of GTM Online for one simple reason: it provides a very simple solution to complete the complex process of booking travel, without the need to pick up the phone or send an email.  Atriis have some exciting developments that will make GTM Online even better – we are looking forward to being able to share that information.

Amy Jeffery of Atriis with Paul Baker

Blacklane

Blacklane is a global chauffeur service, providing airport pickups and drop-offs or A-to-B trips between business meetings. They offer reliable, professional, licensed, insured drivers and you can book a Blacklane driver using GTM Online, or via your GTM Account Manager.

Paul explained,

The main two reasons we like to use Blacklane is that they are professional and reliable.  You can trust Blacklane drivers to be there when you need – and in all the time we have worked with Blacklane, they have never, ever let a client down. 


Paul Baker, with Carolin Sander, Senior Key Account Manager of Blacklane

Heathrow Express

Heathrow Express offers a great way to travel between central London and your terminal at London Heathrow Airport.  If you have a flight from – or to – Heathrow, don’t forget to book a Heathrow Express ticket, either online on GTM Online or direct with your GTM Account Manager.

Paul was keen to spell out what he thinks about Heathrow Express,

The great thing about Heathrow Express for our customers is that, when they book a flight from Heathrow and a Heathrow Express ticket, they can then sit back and not worry about anything.  They’ll be whisked from Paddington to the airport in as little as 15 minutes, without having to queue for tickets at the station or complete post-trip expenses claims.  And, as Heathrow Express can be booked on GTM Online or via GTM Account Managers, many customers have the view that their “flight” starts or ends at Paddington.

Paul, with Richard Young, Sales and Distribution Manager of Heathrow Express

Evolvi

We book UK domestic rail through the Evolvi platform. This means that GTM customers can benefit from the full range of UK rail services, including paper tickets, TODs (ticket on departure) and now, e-tickets.  All these trains can be booked either online, using GTM Online, or via a GTM Account Manager.

Paul observed,

Evolvi provide a simple solution to a complex technical challenge: choosing, sorting, selecting and buying train tickets, anywhere across the UK domestic rail network.  As Evolvi accomplish this reliably and efficiently, we make sure every GTM customer can access train tickets through Evolvi. Pic and caption

Paul Baker, with Melanie Glass, Head of Account Management at Evolvi

Travelport

Travelport isn’t the best-known name among business travellers, because, frankly, business travellers don’t need to know who Travelport is or what it does. But Travelport provides technology services which are critical to airlines, hotels and car rental companies; and a “travel commerce platform”, through which the world’s leading travel suppliers are able to make their content and services available to Global Travel Management.

We have a long-standing relationship with Travelport and almost every flight booking we make comes through Travelport’s technology.  They’re an industry leader and we rely on their experience and expertise when planning future products and services, like our new app, Dave.  Travelport also publish insights into the global travel market, such as Travel Trends 2020 which is a surVey drawn from more than 23,000 travellers across the world.

Paul Baker with Travelport’s Paul Broughton

Business Traveller and Cellars in the Sky

One of our favourite sources of news about business travel – apart from the GTM Twitter account, of course – is the monthly publication Business Traveller. It’s been going since 1976 and now has fourteen editions around the world.  One of the best features is Cellars in the Sky – the annual award scheme that’s been running since 1985 recognising the best wines served on board the world’s airlines in First Class and Business Class.

After meeting Tom Otley, the Editor of Business Traveller and Holly Khorsand, the Business Traveller Events Manager, and after sampling some of the Cellars in the Sky winning wines, Paul said,

Cellars in the Sky is a great way to highlight one of the most enjoyable aspects of flying in business class or first class.  And I can confirm that the 2016 Brennan B2 available on Air New Zealand is a great choice as the best red wine served in business class last year.

Paul Baker with Holly Khorsand of Business Traveller

Let your GTM Account Manager know if you would like more information about any of the exhibitors listed here.

Dave

All Nippon Airways orders twenty 787s

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ANA will expand its fleet with the mixed order of 20 new Boeing 787-10 and 787-9 aircraft, a move the airline says leaves it well positioned for long term success as it increases its emphasis on sustainability.

The order will include orders of eleven 787-10 aircraft and nine 787-9 models. The 787-10s, which has been selected to serve the airline’s domestic routes, will enter service between 2022 and 2024, with the 787-9s, scheduled for international service beginning in 2024 and concluding in 2025.

Yutaka Ito, Executive Vice President of ANA said:

Boeing’s 787s have served ANA with distinction, and we are proud to expand our fleet by adding more of these technologically advanced aircraft.

These planes represent a significant step forward for ANA as we work to make our entire fleet more eco-friendly and to reduce noise output. Introducing the 787-10 on the domestic routes will help ANA Group maintain its leadership role and improve our ability to operate as a responsible corporate citizen.

The Boeing 787 harness advanced aircraft design materials, significantly improving its efficiency compared to the Boeing 777 planes currently deployed by ANA. Replacing the domestic 777s with the 787s will allow ANA to achieve 25% better fuel efficiency. Because the 787 also generates less sound that the 777, the move will also reduce noise emissions.

If all 20 planes enter service, ANA will operate a total of 103 787s by 2025. The newly ordered planes will utilise engines manufactured by GE Aviation.

ANA HD considers a range of factors when adding aircraft to its fleet, and the Boeing 787 was selected after a thorough evaluation process determined that it would best meet ANA HD’s goals while helping the airline boost service and hospitality.

The next time you need to fly on ANA, contact your GTM Account Manager

Dave

HRH The Prince of Wales sees how British Airways is investing in sustainability

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His Royal Highness The Prince of Wales has toured British Airways’ engineering base in Cardiff, seeing first-hand the changes, large and small, which the airline is making as it works towards more sustainable flying.

In front of more than 400 BA staff, His Royal Highness was shown the nose-to-tail focus on sustainability from the heavy-weight investments in new fuel-efficient aircraft, to the smallest detail of using a light-weight solder in aircraft repairs, bringing down the carbon footprint of each journey.

British Airways is forensically assessing its entire operation to find the little changes which add up to a big change of direction.


His Royal Highness The Prince of Wales was shown around a Boeing 787-9, one of the world’s most efficient aircraft. British Airways is investing in a further 73 fuel-efficient and quieter aircraft to arrive before 2024.
  • Each First-Class duvet is now made from 19 recycled plastic bottles.
  • Replacing seats on short-haul aircraft with new lighter weight versions saves 9,100 tonnes of CO2 per year. That’s equivalent to more than 350 return flights from London to Berlin.
  • British Airways now taxis to the runway using a single engine taxi on short haul flights, saving 3,700 tonnes of CO2 per year, equivalent to more than 100 return flights from London to Madrid.
  • The airline’s lighter cabin trolleys save 5,000 tonnes of CO2 per year; that’s a saving equivalent to more than 300 return flights from London to Paris.
  • BA now retract landing lights earlier on our A320 fleet, burning less fuel and saving 8,000 tonnes of CO2 per year; a saving equivalent to 150 return flights from London to Athens.
  • Plastic swizzle sticks have been replaced with bamboo versions, saving 45 tonnes of plastic per year.
  • The plastic wraps on bedding have been replaced by paper bands. That adds up to more than 19 million pieces of plastic which have been removed.

British Airways’ Chairman and Chief Executive, Alex Cruz, who led the tour, said:

It has been an honour to showcase our work in this area to His Royal Highness today. Every decision we make at British Airways now starts with a simple question: what does that mean for our sustainability aspiration? We’re now offsetting carbon emissions on all our flights within the UK, and were the first airline group to commit to achieving net zero carbon emissions by 2050.

We’ve got a lot of work to do, but keeping an eye on the detail as well as the bigger picture is the only way to get there.

Louise Evans, Director of Communications & Corporate Responsibility said:

From new, quieter and more fuel efficient aircraft to sustainable swizzle sticks that eliminate the use of single use plastic, we’re carrying out a huge transformation of the way we fly.

His Royal Highness opened this engineering base 26 years ago, and we were delighted to welcome him back to our engineering base here in Cardiff so he can see for himself the steps we are taking to a sustainable future.

Contact your GTM Account Manager the next time you plan to fly on British Airways.


Dave

Heathrow set for Zero Carbon

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Heathrow has announced it has become one of the world’s first major aviation hubs to become carbon neutral, for its infrastructure, and the first to target “zero carbon” by the mid-2030s.

Following investment of over £100 million in improving Heathrow’s energy efficiency and generating and purchasing renewable energy, Heathrow has reduced carbon emissions from airport buildings and infrastructure by 93% compared to 1990. The remaining 7% of airport infrastructure emissions – including those from heating – will now be offset through tree planting projects in Indonesia and Mexico certified through the Verified Carbon Standard.

Offsetting will be an interim measure to reduce carbon emissions today, while Heathrow works towards becoming a zero carbon airport. Contributing to further carbon savings, this year Heathrow will be focused on ramping up improvements to sustainable transport links and ensuring it meets its target to transition all of Heathrow’s cars and small vans to electric and plug-in hybrid.

Marking the milestone, the airport is announcing a further investment of £1.8 million for 2020 to kick-start UK nature-based carbon saving projects.

The additional investment from the airport will help to kick-start the restoration of natural UK carbon sinks – including peatlands, woodlands and farming soils – which have been estimated by the Committee on Climate Change to have the ability to help save 43 mega tonnes of carbon annually by 2050, if significant investments are made. Heathrow can’t create this saving alone though, and will use its position to encourage others within the aviation industry to invest in similar initiatives up and down the country.

At Ledmore near Ullapool, a new native woodland creation project will be the first to receive new funding from Heathrow. In partnership with Forest Carbon, the project will cover 87.4 hectares and will help explore opportunities for woodlands to deliver effective UK carbon offsetting alongside a range of other benefits including biodiversity and better soil and water quality.


Matt Gorman, Stewart Arbuckle and Dr Helaina Black, testing soil at Dundee carbon farming project

Ledmore adds to an existing portfolio of natural carbon capture projects Heathrow has supported since 2018 – worth over £270,000. These include a regenerative farming pilot project near Dundee; the restoration of Little Woolden Moss peatland, west of Manchester; and the planting of new woodlands at Henry’s Wood in Carmarthenshire. The airport hopes to use some of these projects to offset a small amount of its hard-to-tackle emissions over the next few years and show that UK natural climate solutions would make good options for CORSIA commitments – an international agreement to deliver carbon neutral growth in aviation from 2020.

Heathrow Chief Executive John Holland-Kaye, said:

Making our infrastructure entirely carbon neutral is a significant milestone and a testament to the determination of our airport to help spearhead a new era of sustainable aviation. Our sights are now set on working with the global aviation industry to deliver on net-zero by 2050, at the latest. We can and will cut the environmental cost of flying whilst keeping the benefits of travel for future generations.

This news follows a commitment from the UK aviation industry to achieve net-zero carbon emissions by 2050, through an international approach, working with governments around the world and through the UN.

Heathrow will be rolling out an action plan for a critical decade – called ‘Target Net-Zero’ – that backs the UK aviation industry’s commitment. The plan will outline how Heathrow will decarbonise the airport’s infrastructure and play a role in supporting the entire UK aviation industry to get to net-zero carbon emissions, by working with its partners on the ground and in the air, to develop sustainable aviation fuels and electric aircraft.

Dave

GTM overcomes Italian airline’s failure

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The financing issues of airlines are causing some headaches for passengers wanting to fly between the UK and Italy. But, at Global Travel Management, we can offer a huge range of choice, so if one airline ceases operations, we can continue to find the best-value, most efficient alternatives.

This week Air Italy announced that the airline will be placed into liquidation and that all passengers booked onto flights after 25 February will be refunded or booked onto alternative flights. The announcement confirmed also that flights until 25 February will be operated by other carriers.

Despite the loss of Air Italy, there are still hundreds of regular, scheduled flights between UK and Italian airports, all of which can be booked for customers of GTM. These include British Airways, Alitalia, easyJet and Ryanair.

Paul Baker, Sales Director of GTM said

It always a difficult time when a travel supplier goes into liquidation. We hope that the airline’s staff can secure positions with other airlines as soon as possible.

In the meantime, we continue to offer the widest possible choice of flights from the UK to Italy. In addition, our staff can even provide advice on how to travel between the two countries without flying, by making use of Europe’s high-speed rail network.

Passengers booking flights through GTM benefit from protections from national and international laws as well as industry organisations.

Paul explained:

If customers are concerned about their flight bookings, we encourage them to speak to their GTM Account Manager who can advice on alternative travel plans. And, if an airline were to go out of business, the Account Manager can provide information on which travel industry compensation schemes they can make use of, such as ATOL, EU261 and the Consumer Credit Act.

Please contact your GTM Account Manager when you next need to fly between the UK and Italy.

Dave

UK Aviation Commits to Net Zero Carbon Emissions by 2050

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Members of the UK Sustainable Aviation coalition have united behind a commitment to achieve net zero carbon emissions by 2050. At an event with Transport Secretary Grant Shapps MP in Central London, aviation industry executives signed a pledge committing to cut carbon emissions to zero by 2050.

This is based on a thorough review of the opportunities to cut aviation emissions and forms a central pillar of a new “Decarbonisation Road-Map: A Path to Net Zero” published by Sustainable Aviation. This sets out where reductions can come from, including through smarter flight operations, new aircraft and engine technology, modernising UK airspace, the use of sustainable aviation fuels, and high-quality market-based policy measures.

With these actions, the UK will be able to grow passenger numbers by 70% – in line with current projections – whilst reducing net emissions from 30 million tonnes of CO2 per year today down to zero.

A “Sustainable Aviation Fuels Road-Map” has also been released today alongside the Decarbonisation Road Map, which identifies the specific role that sustainable aviation fuels could play in meeting this commitment. It forecasts that the UK could become a world leader in developing sustainable aviation fuels, which could meet 32% of the nation’s demand for aviation fuel by 2050.

Neil Robinson, Chair of Sustainable Aviation, said:

Climate change is a clear and pressing issue for people, businesses and governments across the world. We know aviation emissions will increase if decisive action is not taken, and that’s why UK aviation today commits to achieving net zero carbon emissions by 2050, through an international approach, working with governments around the world and through the UN.

The UK is well positioned to become one of the leaders in the green technologies of the future, including sustainable aviation fuels and electric flight, creating highly-skilled and well-paid jobs in the process, and we look forward to working in partnership with Ministers to help realise these opportunities.

Rt. Hon Grant Shapps MP, Secretary of State for Transport, said:

The fight against climate change is one of the greatest challenges facing the modern world, but the aviation sector’s commitment today is a huge step forward in creating a greener future.

Aviation has a crucial role to play in reducing carbon emissions, and with the help of new technologies, renewable fuels and our continued international co-operation through the UN agency, the International Civil Aviation Organisation, we’ll be able to strike that balance, creating a greener and cleaner future.


Dave

British Airways trials automated cocktail maker

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British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark lounges. Cocktails are dispensed in under 45 seconds, adding a new dimension to the food and drink available for customers.

Available until March 2020, British Airways’ First and Club World customers travelling from San Francisco and Newark will be able to choose from a selection of 30 cocktails and customisable drinks from the robotic device. This includes locally-inspired cocktails that British Airways has created – Silicon Galley and Echo-Whisky-Romeo.

The machine has been created by mix-master Barsys using Artificial Intelligence.  As British Airways is the first UK airline to trial the technology, it gives the airline’s customers a first chance to try this autonomous machine.

Customers simply order their drink by clicking one button on the app, then place a glass on the conveyer belt and let the AI do the work.

Ricardo Vidal, British Airways’ Head of Innovation, said

We are always looking at innovative ways to enhance our customers’ journey on the ground and in the air. Barsys offers a new cocktail experience and what better way to trial this technology than in San Francisco, in our newly refurbished lounge, and Newark, two of the most cosmopolitan and tech-savvy metropolitan regions in the US.

Akshet Tewari, Barsys CEO and Founder, said

We are so excited to partner with British Airways as we have always felt that an airport lounge was the perfect place to create a unique and fun cocktail experience. We recognise that Barsys will never replace a good bartender but can free them up to make more complicated drinks and interact with customers.

Dave

PM confirms HS2 will go ahead alongside “revolution in local transport”

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HS2 will go ahead alongside radical improvements to local transport networks all across the country, the PM confirmed today.

In a statement to Parliament he set out that after careful consideration of the independent Oakervee review, the decision has been taken to proceed with HS2.

Alongside this, the PM outlined his vision for “a revolution in local transport to ensure that towns and cities in every region have the modern, joined up network needed to fire up economic growth”.

A multi-billion pound package to transform buses and cycling is set to deliver at least 4,000 new “Zero Emission” buses, higher frequency services (including evenings and weekends), more affordable, simpler fares, and new priority schemes to make routes more efficient. The £5 billion in new funding will also help build over 250 miles of new, high quality separated cycle routes, and dozens of ‘Mini-Holland’ schemes to make town centres safer for cyclists and pedestrians.

The PM also pledged further upgrades for local connections including:

  • Cutting congestion and boosting the local road network across the country by accelerating local schemes to the next stage of development, from Hartlepool and Cheadle in the North to Melksham to Salisbury in the South West
  • Upgrading Bristol East Junction station to tackle a major pinch point in the South West rail network, so that passengers can travel in and out of Bristol more easily
  • Taking forward work to improve the A1 north of Newcastle, strengthening the link to the Scottish Border

Prime Minister Boris Johnson said:

The Prime Minster made a statement to Parliament this afternoon

Delivering better, faster and more reliable transport connections is the way to close the opportunity gap across this country.

But it is not and never will be an ‘either/or’ between big projects and local services.

Dramatic improvements to local transport and the decision to proceed with HS2 will shift this country’s centre of gravity away from the capital and transform connectivity between our towns and cities.

I am drawing a clear line under the mismanagement of the past – HS2 must be delivered more efficiently and cost-effectively so that communities feel its benefits more quickly, particularly those in the North.

Douglas Oakervee’s independent review into HS2 has today been published in full. After thorough analysis of the benefits and impacts of the project, work on Phase 1 (the route between London and Birmingham) is set to start in April. Government will revive the legislation to deliver Phase 2a (connecting Birmingham to Crewe) as soon as possible so that preparation works can move forward.

The Prime Minister told Parliament that he is committed to Phase 2b of the project, extending high-speed rail from the West Midlands to the North. In order to work out how best to deliver Northern Powerhouse Rail and Phase 2b more effectively, government will draw up an integrated plan for rail in the North, informed by an assessment from the National Infrastructure Commission.

This will work to identify the most effective sequencing of all relevant investments in the north, and look at how the two schemes can work together alongside wider investment in transport for the North and Midlands. It will also have a focus on ensuring that lessons are learned from Phase 1 of HS2 to drive down costs.

Recognising that better East-West connections are a priority for local leaders, the Government will look at how best to accelerate the delivery of Northern Powerhouse Rail, including looking at options for a new delivery body. The decision to proceed with HS2 is accompanied by a clear commitment to drawing a line under past failures of leadership, transparency and cost control, and a recognition that to go forward, things must change.

The PM outlined a number of measures to instil discipline and financial order to the project, including:

  • Appointing a dedicated minister with specific oversight and accountability for HS2
  • Redefining HS2 Ltd’s role so that they can give maximum focus to successfully delivering Phase 1 and 2a, and making new delivery arrangements for Euston station and the design and construction of Phase 2b, to ensure better value for money and on time delivery
  • Improved transparency through regular reports to Parliament from the responsible minister

Transport Secretary Grant Shapps said:

I’ve been clear that we needed all the facts to decide the way forward with HS2. Fully informed by a comprehensive and detailed scrutiny of all the facts, now is the time to drive HS2 forward, alongside a ‘High Speed North’ plan to give the North and Midlands the capacity and connectivity it vitally needs.

We are also clear that the project must reform and improve, with clearer accountability and transparency to ensure its incredible benefits are matched by a tight control of costs.

Our vision for increasing opportunity and prosperity across every part of our country doesn’t stop with HS2. We achieve that not only through investing in critical national projects to transform journeys in the future, but delivering on the vital connections people rely on today to ensure no community is left behind.

Douglas Oakervee, Chair of the independently-led review into HS2, said:

I am proud of the work that the Review Panel has carried out. The Review’s Report is a comprehensive appraisal of a challenging project. I believe the recommendations help offer it a way forward, a means of increasing scrutiny and oversight, protecting the interests of passengers and taxpayers, and rebuilding confidence in an important piece of critical national infrastructure which will do much to rebalance the economy.

I am delighted that a decision on the project has been made, and it is now the job of the government to take this ambitious project forward.

Dave

#WATFORDWednesday

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We like to celebrate businesses who, like Global Travel Management, have offices in Watford.

So, every week, we promote businesses that are based – or have offices – in Watford.

We simply choose one company each week and tweet a link to the Twitter account of that business, with the hashtag #WATFORDWednesday.

In this way, our followers on Twitter get to find out about some of the other great companies that make up the town.  And they may decide to follow them – and do business with them – too.

Follow us on Twitter to see which business we are shining a light on each week –
https://twitter.com/GlobalTravelMgt

And, if you know of any business that’s based in Watford that you think we should promote, let us know.  Send an email to sayhello@gtm.uk.com with the subject line #WATFORDWednesday – we will do our best to make sure they’re included. 

Dave

New Coronavirus travel restrictions announced

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The International Air Transport Association (IATA) has published updated travel restriction information for passengers travelling to a number of international destination countries.

The restrictions vary by destination country and, in some cases, by nationality. They include details of mandatory self-isolation, immediate quarantine, completion of Health Clearance Forms on-board flights, visas and e-visas being invalidated and the ending of some visa exemptions.

The countries for which travel restrictions have been updated are Antiga and Barbuda, Armenia, Australia, Azerbaijan, Bahamas, Bangladesh, Belize, Chinese Tapei, Cook Islands, Democratic People’s Republic of Korea, El Salvador, Fiji, Guatemala, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kiribati, Kosovo, Kuwait, Macao, Malaysia, Maldives, Marshall Islands, Mauritius, Micronesia, Mongolia, Myanmr, New Zealand, Niue, Palau, Paraguay, Philippines, Republic of Korea, Russia, Samoa, Seychelles, Singapore, Solomon Islands, Somalia, Sri Lanka, Tonga, Trinidad and Tobago, USA, Vanuatu and Vietnam.

For the updated travel restriction information on each of these countries, please visit the IATA website, here https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm