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Dave

JAL introduces touchless check-in

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Japan Airlines has announced the decision to trial new touchless technology at Tokyo’s Haneda Airport, starting 24 August.

Touchless check-in: passengers can make selections by holding their finger 3 cm from the screen

Located at Terminal 1 South Wing of Tokyo Hanadea Airport, the two kiosks have been installed for a trial period, initially until 15 September.

Developed by Mitsubishi Electric and Oki Electric Industry Co, the new kiosks are equipped with state-of-the-art touchless sensors. These enable passengers to complete the whole check-in process without having to touch the screen at any point in the process.

The kiosks use infrared technology, so passengers are able to make selections by holding their finger 3 cm away from the check-in screen.

JAL say they will continue to embrace new technology to provide customers with a safe and secure travel experience.

Paul

American Airlines applies for additional service at Tokyo’s Haneda Airport

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American Airlines has submitted an application to the U.S. Department of Transportation to operate additional services to Tokyo Haneda from Dallas/Fort Worth, Los Angeles and Las Vegas.

American’s application is a result of the U.S. and Japan reaching a tentative agreement to expand access at Haneda, which would open up to twelve additional daytime slot pairs for U.S. carrier operations.

American Airlines President Robert Isom said,

Tokyo is an important hub for our Pacific Joint Business with Japan Airlines. Enhanced service at Haneda would give our customers better access to downtown Tokyo and open up JAL’s domestic network with flights to destinations like Osaka, Sapporo and Fukuoka.

American currently operates one daily flight between Los Angeles and Haneda, which began in 2016. An additional flight from Los Angeles would provide American’s customers with even more options and a convenient schedule between Tokyo and the airline’s West Coast hub. Additionally, Dallas Fort Worth, American’s largest hub, serves as an important gateway to Asia with proven local and connecting traffic. With two daily flights, customers travelling from Haneda to Dallas Fort Worth would be able to connect to and from more than 800 daily flights and more than 200 destinations throughout American’s vast network.

American’s proposed Haneda service would be operated as part of the airline’s Pacific Joint Business with JAL. The Pacific Joint Business was established in 2011 and covers travel among 11 countries in Asia and North America. It allows the two airlines to coordinate schedules, network and service to give more than 3.1 million annual customers access to up to 23 daily trans-Pacific flights from 15 gateway cities in Asia and North America.

Paul

Delta proposes flights between Haneda and 5 new US cities

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Delta Air Lines has filed an application with the U.S. Department of Transportation to launch daily daytime services between Tokyo-Haneda airport and Seattle, Detroit, Atlanta and Portland, as well as a twice-daily service between Haneda and Honolulu.

Delta’s proposed routes would be the only direct service offered by U.S. carriers between Haneda, Tokyo’s preferred airport for business travellers and the closest to the city centre, and the communities of Seattle, Portland, Atlanta and Detroit.

Together with the carrier’s existing service to Haneda from Minneapolis/St. Paul and Los Angeles, these new routes would bring Delta’s proven operational reliability and exceptional service to more customers travelling between a broad network of U.S. cities and Tokyo’s preferred airport.

Additionally, Delta’s proposal provides a competitive alternative for consumers to the service offered by other U.S. carriers and their Japanese joint venture partners, ANA and JAL.

Delta’s existing service to Haneda from Minneapolis/St. Paul and Los Angeles has already delivered substantial consumer benefits, including transporting over 800,000 passengers since the inauguration of daytime flights. The airline claims its proposal for additional service would:

  • Provide more attractive flight times for customers arriving and departing Haneda while enhancing connecting opportunities in the Pacific Northwest, Southeast, and Northeast;
  • Facilitate the development of trade and tourism between five of the largest U.S. metropolitan areas and Tokyo;
  • Serve a geographically diverse set of markets and communities through the comprehensive route networks offered at each of Delta’s hub gateways;
  • Provide additional capacity and greater convenience for the large business communities in all of these proposed gateways.

Delta has served the U.S. to Japan market for over 70 years, and currently offers seven daily departures from Tokyo with connections to over 150 destinations across the U.S and Latin America. The airline will launch a new service in April between Seattle and Osaka in partnership with Korean Air. Additionally, last year, Delta began partnering with Michelin consulting chef Norio Ueno to create meals for all cabins of service for flights to and from Japan.

Pending government approvals, the new routes would launch with the summer 2020 flying schedule.

Paul

British Airways News.

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British Airways and Japan Airlines (JAL) have recently announced the start of a joint business agreement which will involve both airlines sharing revenue on certain flights between Europe and Japan. 

The joint business will benefit customers by providing better links between Europe and Japan, greater choice of flights to more destinations, enhanced frequent flyer benefits and the potential to launch new routes as well as improved transfers for customers to destinations in Europe and within Japan, through enhancing and expanding the codeshare network beyond the two airlines’ respective hub cities. 

As a result of the joint business, JAL will offer new codeshare destinations to Belfast, Helsinki, Frankfurt and Gothenburg on British Airways operated flights. British Airways will extend its reach to more destinations in Japan by codesharing on flights to Kansai, Okayama, Izumo, Okinawa, Nagasaki, Hiroshima and Kagoshima. 

Customers participating in JAL and British Airways’ loyalty programmes will continue to enjoy reciprocal benefits as customers of oneworld®, and are expected to further benefit from future opportunities to earn and redeem miles on each airline’s flights more easily as a result of the increased codesharing and joint promotions.

Complimentary Porter Trial – British Airways is currently running trials of a complimentary porter service for all First and Gold card holders flying from London Heathrow Terminal 5. The trial has aleady started and will finish on October 17th, if successful the service will be made permanent.

New Alicante Route – British Airways is launching another new route from London Gatwick, with the start of services to Alicante from 31 March 2013.

The London Gatwick to Alicante services will commence from the beginning of the Summer 2013 season, in addition to the 3 services per week already operating during the Winter 2012 season from London Heathrow.

Services are already on sale.