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‘How do you say “bottle of water”?’ and other important questions

Americans have always been curious about British culture, but how well do Americans truly know the British?

British Airways and VisitBritain have joined forces in a new campaign that gives an insider’s view on modern Britain, with all its vibrancy and warmth, to inspire US visitors to book their next visit.

The campaign ‘Ask Britain Anything’, created with Uncommon Creative Studio, takes a deep dive into 50 of Americans’ most-searched online questions about the UK and puts these directly to British people to respond.

Some of the most-searched questions by Americans included: 

  • What are British people like?
  • Why do British people like queuing?
  • Why travel to Britain?
  • What do British people eat for breakfast?
  • Is all British food beige?
  • What do British people mean when they say ‘hello love’?

The new campaign, which launches this week across the United States via television and social media, sees British Airways’ staff alongside people from across Britain answer some of these ‘burning’ questions.

Behind the campaign’s humour is a ‘bird’s-eye’ view of modern British society, with its unique people, cultures and quirks that make Britain such a special place to live and visit.

British Airways Inflight Manager Jason Consiglio, who took part in the campaign said,

The most surprising question was about British food being beige. I’ve been debating it among my friends ever since! Answering these questions gave me a chance to recognize how much I love being British, and the confidence to say how great we really are. We’re a beautiful country that champions traditions, cultures and people. I could not be happier to represent Britain, and British Airways, in this campaign.

British Airways Director of Marketing Hamish McVey said,

Everyone knows about Britain’s vibrant cities, historical sites and beautiful landscapes. But there is a curiosity around British culture – now more than ever. We’re incredibly proud of this campaign, which dispels the stereotypes, sheds light on who we truly are and why you should visit to get to know us better. And what better place to immerse yourself in the British spirit than on a British Airways flight.

VisitBritain Executive VP for The Americas, Australia and New Zealand Paul Gauger said,

We are delighted to launch this fun and engaging campaign, inviting our visitors to ‘Ask Britain Anything’ and extending a warm welcome to the US, Britain’s largest and most valuable inbound visitor market. By telling the story of our dynamic destinations and diverse culture, we’re inspiring visitors from the US to explore further, stay longer and discover the new and surprising experiences to be had in Britain all year-round.

The campaign includes a series of 12 unique and original films. More than 70 individuals were interviewed to take part in the series from across the UK’s nations and regions.

The cast included a Welsh rapper, an NHS neurosurgeon, Liverpudlian firefighters and a Scottish astrologer, to name a few, as well as British Airways colleagues.

British Airways spreads its wings with limited edition Marmite

British Airways and Marmite have teamed up to create a limited-edition jar to celebrate the airline’s centenary, launching today, 1 May.  As Marmite is the most confiscated brand at airport security, the centenary jar is conveniently sized to fit within the liquid allowance.

For Brits travelling abroad, it is clear they cannot go without the British spread that has divided the nation since 1902. Based on data from London City Airport, Marmite is the most confiscated branded food item at airport security. Other branded items that did not make it past security are Harrods jams and spreads and Lyle’s Golden Syrup.
 


London City Airport donates the majority of confiscated food items to a local charity, Community Food Enterprise (CFE). Since the partnership started in April 2017, the charity has distributed three tonnes of items to 16 smaller charities in East London, to ensure the confiscated items can help vulnerable people locally.

The airport has seen deserted jars of Marmite increase 50% in the first three months of 2019, from four to six jars a day, and the airport forecasts it could seize over 2,000 jars this year alone. British Airways customers can now get their Marmite hit when away. 

The special edition spread will be exclusively available to customers on board all flights from today. The jar weighs 70 grams so if they do not get through it on holiday they can safely take it through security as it falls within the liquid restrictions.

It’s clear that customers like to enjoy their favourite brands like Marmite while travelling or when they’re abroad.  We work with some of the best of British to bring them to our customers on board our flights and now, in our centenary year we will have even more brands alongside Marmite that our customers can enjoy. 


Hamish McVey, British Airways’ Head of Brand and Marketing

British Airways will be releasing a series of centenary editions in partnership with British brands during its milestone year. Earlier this month the airline announced a partnership with Scottish craft brewers, BrewDog, who have created a transatlantic IPA for customers and in a world first brewed the beer on a flight. The airline has also partnered with luxury British watchmakers Bremont on the launch of a new limited-edition timepiece, featuring metal from one of the most famous and iconic planes in history – Concorde.

With 4.8 million passengers travelling each year through London City Airport, many of whom are returning to the continent or heading on holiday, it’s little surprise that Marmite is such a treasured item and demonstrates just how loyal Brits are to their favourite brands. Whether you love it or hate it, we’re looking forward to ensuring passengers can continue to get their Marmite fix. For any other liquids, pastes and gels over 100ml, it’s best to pack them safely in the hold.


Ian Cowie, Director of Customer Operations at London City Airport

Global Travel Management’s Scott Pawley with GTM’s anniversary craft ale, The Globe Trotter

Global Travel Management managing director Scott Pawley commented on the latest British Airways celebration product.

Everyone at GTM would like to wish British Airways a fun and successful centenary year.

Like British Airways, we recently celebrated an important anniversary. But, instead of just using the yeast extract by-product from the brewing industry, we went one stage better: we brewed our own anniversary ale, Globe Trotter.

So, whether you like your toast spread with Marmite, or you prefer to drink a toast of golden, bottle-conditioned craft ale, we’d like to say: cheers!