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From Mirabel to Melbourne: QantasLink welcomes game-changing A220 aircraft

In a significant milestone for the Qantas Group’s fleet renewal initiative, the first brand new Airbus A220 has emerged from the paintshop at Airbus’ facility in Mirabel, Canada.

The aircraft, set to touch down in Australia before the year’s end, is the inaugural unit of 29 A220s slated for delivery to the Group, marking a strategic move in its domestic fleet renewal plan.

This modern generation of QantasLink A220s is designed to gradually replace the Boeing 717s currently servicing flights across Australia. Boasting double the range of the 717, the A220 is poised to open up novel domestic and short-haul international routes, expanding the airline’s operational reach as additional aircraft are incorporated into the fleet.

QantasLink A220: 137 passenger seats in a two-cabin configuration with 10 Business seats and 127 seats in Economy

This delivery represents the twelfth new aircraft within the past 12 months for the Qantas Group, showcasing their commitment to a more sustainable and efficient fleet.

The A321LR aircraft for Jetstar and the Boeing 787 Dreamliners for Qantas International have already joined the ranks, all contributing to reduced fuel consumption, lower emissions, and a quieter travel experience compared to their predecessors.

Over the last six months, the QantasLink A220 has taken shape at the Mirabel facility, with key components sourced from various global facilities, including wings manufactured in the United Kingdom.

Adorned in a striking Aboriginal paint scheme during its two-week stint in the paintshop, this aircraft is the sixth addition to Qantas’ longstanding Flying Art Series.

Launched in 1994, the Flying Art Series has been a canvas for Indigenous Australian artwork, with the latest livery featuring the creations of senior Pitjantjatjara artist Maringka Baker.

Named “Minyma Kutjara Tjukurpa – The Two Sisters Creation Story,” the aircraft showcases a Dreaming narrative of two sisters traversing remote Australia together. The collaboration with Indigenous Australian design agency Balarinji and First Nations artists underscores Qantas’ ongoing commitment to celebrating Australia’s rich cultural heritage.

Qantas Group CEO, Vanessa Hudson, envisions the QantasLink A220s as a game-changer for domestic and regional travel. She said,

These aircraft have the potential to change the way our customers travel across the country, with the ability to connect any two cities or towns in Australia

The enhanced speed and convenience are poised to redefine business and leisure travel, presenting new opportunities for both passengers and the airline’s operational staff.

The Airbus A220 (registration VH-X4A) will undergo post-production test flights and be equipped with Qantas-specific features before officially joining the airline’s fleet by year-end.

It will ferry from Quebec to Australia, initially servicing flights between Melbourne and Canberra, with an additional six A220s scheduled for delivery by mid-2025.

For further information on this groundbreaking development or to explore the enhanced possibilities for your business travel, feel free to reach out to your dedicated Global Travel Account Manager.


British Airways completes Heathrow Terminal 5B lounge refresh: a premium travel experience awaits

British Airways has concluded the final phase of its lounge refresh at London Heathrow Terminal 5B, bringing a host of exciting enhancements for its premium customers.

This substantial makeover introduces a new servery area, deli station, updated furniture, and the addition of a serene quiet zone.

The latest upgrades come on the heels of British Airways’ launch of the exclusive Whispering Angel bar earlier in the summer within the T5B lounge.

The improvements extend across the airline’s First and Club lounges located at London Heathrow Terminal 3, delivering a superior experience for travellers.

In addition, a brand-new bar has been installed in the First lounge at London Heathrow Terminal 5, further elevating the premium offering.

Expert garnishing: the live food preparation area

One of the most notable features in the T5B lounge is the live food preparation area, where customers can witness their meals being expertly garnished with fresh, locally sourced ingredients.

This culinary innovation offers a delightful gastronomic experience for travellers.

For those who prefer a self-service dining experience, the redesigned deli area provides an extensive selection of hot and cold dishes, including a range of breakfast options, sandwiches, and light bites, ensuring that there is something for everyone.

Bespoke furniture: the lounge’s makeover includes soft furnishings, flooring and seating

The lounge’s makeover extends beyond food and beverage offerings.

The refreshing of the lounge includes the introduction of bespoke furniture, new flooring, and soft furnishings.

These updates contribute to a more elevated and comfortable ambiance.

Additionally, the introduction of a quiet zone provides travellers with a serene space to relax before their flight.

Calum Laming, British Airways’ Chief Customer Officer, emphasised the airline’s commitment to enhancing the airport experience, especially for premium customers, stating,

We want to ensure we offer something for everyone using our lounges, whether that’s providing an area for those who wish to relax, catch up on work, or somewhere for our customers to enjoy our British Original-inspired dishes. We hope these changes go a long way in making a difference to our customers’ experience before their flight.

Onboard, British Airways has introduced new seasonal winter menus for all customers and delightful snack boxes for those traveling in World Traveller (economy) and World Traveller Plus (premium economy) on long-haul routes.

These snack boxes contain a variety of sweet and savoury treats, including chocolates, biscuits and popcorn, and are offered to customers as a mid-flight snack.

The airline is not stopping at lounge enhancements.

They have plans to add new furniture and day beds to the Concorde Room and Arrivals lounge at London Heathrow Terminal 5.

In the coming months, British Airways is set to implement further upgrades to its Edinburgh lounge and will unveil a brand-new bar and an enhanced menu in its Seattle lounge next year.

As part of its ongoing commitment to provide a truly exceptional experience, British Airways has also created the ultimate martini in its Concorde Room, in collaboration with mixologist Mr Lyan and designed by engineering experts, Bremont and CALLUM.

British Airways continues to lead the way in providing premium services and experiences for its customers, making each journey truly remarkable.

For further information on these exciting developments and to experience the upgraded lounge facilities, travellers are encouraged to contact their Global Travel Account Manager.

Air Canada’s upgraded Airbus A321: redefining the business travel experience

Air Canada introduces an upgraded Airbus A321 with cutting-edge cabin enhancements, including larger overhead bins, Bluetooth audio, real-time exterior cameras, and more, offering UK-based business travelers an elevated travel experience.

Air Canada has proudly introduced passengers to a new era of air travel comfort and technology, unveiling their first upgraded Airbus A321 with an entirely revamped interior and groundbreaking in-flight features. This milestone event promises to elevate the flying experience for UK-based business travellers.

The reimagined Airbus A321 boasts a series of innovative enhancements to ensure passengers enjoy unparalleled comfort and connectivity. Some of the key highlights of the cabin improvements include:

  • Larger Overhead Bins: The latest Airbus Airspace XL design features the largest overhead bins in its class, ensuring ample storage for passengers’ belongings. These spacious bins will also be incorporated into the Airbus A321XLRs.
  • Upgraded Seating: Business Class and Economy passengers will benefit from standardised seating designed to optimise personal space, enhance ergonomics, and provide more storage, ensuring a more comfortable journey.
  • Bluetooth Audio: Air Canada’s new In-Flight Entertainment (IFE) system offers Bluetooth-enabled seatback monitors, allowing passengers to connect their personal headsets while enjoying video on demand, live TV, podcasts, or music. This initiative aligns with Air Canada’s commitment to sustainability by reducing single-use headphone waste.
  • New Exterior Cameras: Passengers can now enjoy real-time, high-definition views of their flight through a groundbreaking exterior camera system – a first for narrow-body aircraft.
  • Full-Colour LED Mood Lighting: The new cabin lighting system can set different ambiences based on the time of day and phase of the flight.
  • Fast and Reliable Wi-Fi: Enhanced satellite-based connectivity ensures passengers have access to high-speed internet during their journey.
  • Power Options at Every Seat: All passengers can conveniently access power outlets, USB-A, and USB-C to keep their devices charged.
Live view: industry-first exterior cameras on a narrow-body aircraft provide customers real time, high-definition flight views on IFE seatback screens

The new IFE system installed on the Airbus A321 and A320 fleets features Air Canada’s award-winning in-flight entertainment, offering the most extensive content of any airline in the Americas.

Passengers can also enjoy live TV on these flights, featuring popular channels such as BNN, CTV, LCN, RDS, TSN1, and TSN2.

The remaining 14 Airbus A321s and eight A320s in Air Canada’s fleet are set to undergo retrofitting from this autumn until the end of 2025.

With these upgrades, passengers will experience a consistent and elevated narrow-body cabin experience, in line with the quality offered on the Airbus A220 and Boeing 737 MAX aircraft that constitute the majority of Air Canada’s narrowbody fleet. 

Air Canada is Canada’s largest airline and the country’s flag carrier. As a founding member of Star Alliance, it offers scheduled services to over 180 airports worldwide. The airline holds a Four-Star ranking from Skytrax and is committed to achieving a net-zero emissions goal from all global operations by 2050. Air Canada shares are publicly traded on the TSX in Canada and the OTCQX in the US.

In addition to enhancing passenger comfort and connectivity, the new cabin design will reduce the overall weight of the A321 by approximately 240 kilograms.

This weight reduction is expected to result in substantial fuel savings, estimated at more than 2.4 million litres, and a decrease in greenhouse gas emissions equivalent to the annual electricity consumption of 4,185 Canadian homes.

For further information about these groundbreaking upgrades and how they will enhance your business travel experience, we invite you to get in touch with your Global Travel Account Manager.

Unlocking luxury: The MICHELIN Key redefines hotel excellence

The renowned MICHELIN Guide, celebrated worldwide for its recognition of top-tier dining establishments, is set to revolutionise the hotel industry with its latest creation – The MICHELIN Key.

The distinctive accolade is designed to shine a spotlight on hotels that offer truly exceptional experiences to travellers.

Starting in 2024, these distinguished hotels and accommodations will have the privilege of bearing The MICHELIN Key, joining a select group of establishments that stand out for their excellence.

Much like its esteemed restaurant ratings, The MICHELIN Guide aims to provide independent recommendations for hotels that are genuine destinations in their own right.

Unlocking extraordinary: The MICHELIN Key is a prestigious distinction awarded to exceptional hotels that offer truly outstanding and unique travel experiences

After four years of meticulous evaluation and research, The MICHELIN Guide now unveils a selection of more than 5,000 remarkable hotels across 120 countries.

The MICHELIN Guide emerged as a trusted beacon guiding travellers towards extraordinary experiences. In response to the prevailing standardisation in hotel design, interiors and amenities, The MICHELIN Guide strives to connect with travellers on an emotional level, directing them towards establishments that excel in architectural design and professional expertise, and possess a distinct and identifiable personality.

The new MICHELIN Guide selection encompasses more than 5,000 hotels worldwide, offering diverse options to suit various budgets and styles. The selection process is guided by five essential criteria:

  1. A Destination in Itself: These hotels contribute significantly to the local experience, enriching the traveller’s journey.
  2. Excellence in Interior Design and Architecture: These establishments set themselves apart with exceptional design and architectural features.
  3. Individuality and Authenticity: Each hotel reflects a unique personality and authenticity.
  4. Quality, Comfort, and Service: A commitment to providing consistent quality, comfort, and impeccable service.
  5. Value for Experience: These hotels offer a seamless balance between the experience they deliver and the price they command.

Importantly, this hotel selection stands independent of existing labels and quotas, catering to both seasoned MICHELIN Guide enthusiasts and those in search of well-informed advice.

The new approach to hotel recommendations by The MICHELIN Guide serves three key objectives:

  1. Enhancing Gourmet Experiences: Travellers can now complement their culinary adventures with memorable hotel stays.
  2. Character-Focused Accommodations: Guests are guided towards accommodations that offer more than just a place to sleep – they offer character and unique experiences.
  3. Comprehensive Independent Platform: The MICHELIN Guide’s website and mobile application provide an intuitive platform for inspiration, selection, reservation, payment, and sharing of travel experiences. The platform is ad-free, ensuring a seamless user experience, and offers round-the-clock customer service along with expert travel guidance.
  4. The MICHELIN Key – A New MICHELIN Guide Distinction

Within this groundbreaking selection, The MICHELIN Guide seeks to spotlight establishments that elevate hospitality to an art form, curating unforgettable experiences for travelers.

Gwendal Poullennec, International Director of The MICHELIN Guides, explains,

The MICHELIN Key is a clear, reliable indicator for travelers. Just as the MICHELIN Star distinguishes top restaurants, the MICHELIN Key recognizes the world’s most exceptional hotels. It is also an acknowledgment of the dedication and passion of hospitality professionals.

Annually, The MICHELIN Key will honour exceptional establishments led by teams with unique expertise. The accolade will be bestowed following one or more anonymous stays by The MICHELIN Guide’s selection teams.

Currently in the field, The MICHELIN Guide teams are on the lookout for the finest hotel experiences, with the inaugural MICHELIN Key selection set to be unveiled in the first half of 2024.

Elevating the onboard dining experience: Virgin Atlantic’s Autumn-Winter menu revamp

Virgin Atlantic is ushering in the cooler season with a fresh and diverse menu, set to roll out across its network from 4 October.

This revamped menu not only caters to the taste buds of travellers but also embraces inclusivity, offering an array of vegetarian and plant-based options.

In addition to the delectable dishes, a tantalizing selection of beverages, including wines, cocktails, matcha and kombucha has been introduced. And the airline’s Economy Delight customers can now enjoy the convenience of pre-selecting their meals.

Virgin Atlantic’s new Autumn/Winter menu, effective from 4 October, promises a warm and satisfying culinary experience for passengers in all cabins.

For Upper Class travellers, the menu boasts a delightful blend of British classics and global flavours.

Some highlights include succulent serrano ham with roasted squash, pickled red onion, and feta cheese, as well as herb-roasted chicken breast and roasted trout fillet.

Notably, the Extra Bites menu steals the spotlight, featuring a scrumptious cream tea complete with sultana scones, white chocolate and orange scones, clotted cream, morello cherry jam, and lemon curd.

Additionally, passengers can relish a delectable bao bun with cashew satay chicken and a spiced lamb flatbread.

This season’s menu also places a heightened emphasis on vegetarian and plant-based choices, such as carrot tartare with whipped ricotta, spinach and ricotta tortellini, spiced apple and parsnip soup, and a beyond burger with pickled onions, vegan cheese, and vegan mayonnaise.

To round off the meal, tempting new flavours of Northern Bloc plant-based ice cream await, including double salted caramel and lemon sorbet.

Upper Class passengers can also enjoy a new A La Carte breakfast menu, allowing them to tailor their breakfast with options like yogurt, fresh fruit, warm pastries, and a selection of cereals, including artisan granola and fruit and fibre.

Those looking to catch up on sleep can opt for the Express Breakfast, served 40 minutes before landing, featuring a choice between a bacon roll or a sweet pastry.

Complementing these offerings are a range of new well-being drinks, such as Real sparkling tea, Perfect Ted matcha and Lo Bros kombucha.

The onboard wine selection showcases a New Zealand Sauvignon Blanc, a Côtes du Rhône Rosé, and an Italian Villa Borghetti Valpolicella Classico.

In Premium cabins, passengers face a delightful dilemma when choosing between dishes like homely chicken lasagna, sage and thyme pork stew, and panko-coated tofu with katsu vegetable curry.

Well being: a range of drinks

Additionally, a British cheese plate featuring vintage cheddar, blacksticks blue, fig jelly, grapes, and olive oil and sea salt crackers has been added.

For dessert, a choice between sweet or savoury Mile High Tea is on offer, with options like coconut and blueberry financier, pistachio macaron mini patisseries, mini quiche Lorraine, and smoked salmon blini.

Economy Delight passengers will be thrilled to learn that they can now pre-order their entrees, a convenience previously available only in Premium and Upper Class.

The new Economy menu presents enticing options such as chicken, leek, and tarragon casserole, creamy spinach and butternut pasta, and accompaniments like Cathedral City cheddar and crackers, along with a Pots & Co plant-based chocolate pot.

Virgin Atlantic has also revamped its snack offerings across all cabins.

Economy passengers will be spoiled for choice with a selection that includes Walker’s shortbread fingers, vanilla Oreos, Cadbury mini fingers, and Penn State sour cream and chive pretzels.

Meanwhile, Upper Class and Premium passengers can indulge in Savoursmiths bubbly and serrano chili crisps, Yumma peach-flavored gummy sweets, Creative Nature blueberry muffin bars, Love Raw Vegan caramelised biscuit bars, and more.

Premium curry: panko-coated tofu with katsu vegetable curry

As the crisp autumn air sets in, Virgin Atlantic welcomes travellers with a comforting menu designed to tantalise the senses and kickstart their journeys.

The airline collaborates with catering partner Gate Gourmet to ensure the highest quality in-flight food and beverage offerings.

Corneel Koster, Chief Customer and Operating Officer at Virgin Atlantic, expressed excitement about the new menu, stating,

We’re delighted to introduce our new onboard menu, marking the return of the season that makes our customers crave some winter sun. At Virgin Atlantic, we’re always looking to create memorable moments onboard, which is why we strive to offer an unmatched, contemporary, and extensive selection of dishes across our cabins. From the addition of well-being drinks in Upper Class to the extension of pre-select to Economy Delight, our focus on innovation means our customers experience nothing short of fantastic service and flavorful food, no matter where they’re travelling to.

Travellers can look forward to a memorable culinary journey on their next Virgin Atlantic flight, complete with a rich array of seasonal dishes, tantalizing snacks, and diverse beverage options.

Whether you’re jetting off for business or leisure, Virgin Atlantic is set to elevate your in-flight dining experience this autumn and winter.

Hilton to lead the way with massive electric vehicle charging network for business travellers

In a groundbreaking move tailored to cater to the evolving needs of business travellers, Hilton has announced a far-reaching collaboration with Tesla.

Fueling innovation: Hilton’s EV charging stations in action

Beginning in early 2024, Hilton will embark on the installation of up to 20,000 Tesla Universal Wall Connectors at 2,000 of its hotels.

This ambitious undertaking will establish Hilton as the leading provider of electric vehicle (EV) charging infrastructure within the hospitality industry, serving the growing demand for overnight EV charging solutions during hotel stays.

Each of these selected hotels will be equipped with a minimum of six charging stations, cementing Hilton as the preferred choice for the ever-expanding community of electric vehicle owners.

This significant announcement coincides with the recent introduction of Tesla’s Universal Wall Connector, a versatile charging solution compatible with all North American vehicle models.

The hotel giant claims that Tesla’s commitment to universal charging aligns with Hilton’s mission to provide outstanding hospitality experiences that seamlessly blend with the routines of their guests.

Hilton’s Chief Brand Officer, Matt Schuyler, expressed the company’s dedication to meeting the evolving expectations of guests:

At Hilton, we are committed to meeting the changing needs of our guests who are looking for hotel experiences that complement their daily routines while offering exceptional hospitality. Through this expanded agreement with Tesla, we are significantly changing the landscape of universal EV chargers in North America in an incredibly short amount of time. Across Hilton’s family of award-winning brands, this network of EV chargers will offer our guests even more value with the convenience of much-needed overnight charging access in more locations.

Hilton’s extensive network of hotels, strategically situated along major routes and in key urban centres throughout the United States, uniquely positions the company to provide scalable charging access for travellers on long-distance journeys.

Rebecca Tinucci, Senior Director of Charging Infrastructure at Tesla, emphasised the importance of convenient and cost-effective AC charging solutions for electric vehicle owners:

A key priority for Tesla Charging is installing low-cost, convenient AC charging anywhere electric vehicles are parked for more than an hour or two. To ensure electric vehicle adoption at scale, our joint industry goal must be to vastly improve upon the traditional gasoline vehicle ownership experience, not just meet it. Installing infrastructure at popular destinations, like Hilton hotels, enables EV owners to charge where they park, meaning no unnecessary refuelling stops along their journey. We applaud Hilton for their leadership in the space and look forward to continuing to ramp this critical program with other industry leaders.

The surge in demand for EV charging options among travellers is evident through the increasing number of searches at Hilton’s website for hotels with charging capabilities. In 2023, the website’s EV charging search attribute experienced the fastest volume growth to date, jumping from fourth to the second highest in converting searches to bookings.

Hilton’s commitment to sustainability and reducing the environmental impact of travel aligns with its Travel with Purpose platform. This initiative offers eco-conscious travellers more convenient options to contribute positively to both people and the planet.

London City Airport elevates travel dining: SSP Group’s contract extension brings fusion flavours to departure lounge

SSP Group extends London City Airport contract, unveiling diverse new dining concepts in £12 million Departure Lounge upgrade for modern business travellers.

Leading global operator of travel location food and beverage outlets, SSP Group, has announced a significant seven-year contract extension at London City Airport.

This partnership renewal accompanies a £12 million transformation of the Departure Lounge, introducing a range of innovative gastronomic experiences tailored to meet the discerning tastes of contemporary business travellers.

At the heart of this development lies SSP Group’s pioneering concept, Hithes.

Making its debut within the airport, Hithes encapsulates the vibrant tapestry of London’s multicultural cuisine, skillfully curated into a menu that traverses the city’s diverse culinary realms.

From the ‘City Boys’ all-day breakfast to the fiery ‘Notting Hill’ jerk chicken and the aromatic ‘Best of Brick Lane’ chicken tikka masala, Hithes promises “a gastronomic odyssey across London’s iconic gastronomic hotspots”.

The establishment also proudly showcases an exceptional array of the capital’s finest beers, spirits and wines, inviting patrons to explore a world of unparalleled taste.

Reflecting the harmonious blend of metropolitan energy and timeless sophistication that defines London, Hithes seamlessly melds the charm of a traditional city pub with the contemporary allure of a London brasserie. The ambiance is elevated by glistening mirrors and an exquisite mural capturing the essence of London’s bustling food markets, meticulously crafted by the esteemed English artist, Edward Bawden.

Journeying through the gastronomic landscape of London, visitors are invited to experience Juniper & Co, an oasis of culinary excellence that seamlessly blends timeless British classics with exceptional specialities.

Embark on a culinary adventure with the decadent Juniper Burger, crowned with Sussex Charmer cheese fondue, or indulge in the exquisite ‘Foremans’ London cured smoked salmon and free-range poached eggs, nestled atop a delicate Paul Rhodes English muffin. The refined drinks menu spotlights locally-crafted gins, vintages and an array of artisanal beers.

Kari Daniels: some of the most exciting foods from across the capital

The centrepiece of the establishment is an elegant marble-finished bar, adorned with a contemporary brass gantry, offering a delightful focal point. Ensuring that all preferences are catered to, seating options span from regal high stools to plush armchairs, guaranteeing a bespoke experience for every traveller.

For health-conscious voyagers seeking nourishing alternatives, the forthcoming summer of 2023 heralds the arrival of Soul & Grain, a haven of freshness nestled on the landside.

This ‘fresh-to-go’ haven pledges a delectable assortment of vegetarian, vegan, and indulgent delights, accompanied by the renowned offerings of London City’s very own Extract Coffee Roasters.

Embracing SSP Group’s commitment to sustainability, Soul & Grain is steadfast in its use of locally-sourced ingredients and eco-friendly packaging, exemplifying the brand’s dedication to ethical practices.

Kari Daniels, CEO SSP UK & Ireland said;

SSP has a long-standing relationship with London City Airport, spanning 20 years.

We’re delighted to be bringing new concepts to London City passengers and have worked in close partnership with the airport to deliver a truly local, London experience.

These concepts will give guests an opportunity to sample some of the most exciting foods from across the capital.

London City Airport Chief Executive Officer, Robert Sinclair, said:

This new investment in food & beverage outlets at London City Airport by SSP will be welcomed by our passengers and we can’t wait for our passengers to experience the new and improved food offerings at the airport, especially the London-focused food and drink brands.

As London City Airport undergoes this dynamic metamorphosis, SSP Group is aiming to confirm its dedication to elevating the travel experience, presenting a medley of culinary delights that capture the spirit of London’s culinary diversity.

This extension and the grand unveiling of these innovative concepts are set to redefine the landscape of London’s international business travel, ensuring that each voyage is punctuated by unforgettable gastronomic encounters.


More movies, more choice: British Airways doubles in-flight content

British Airways has taken its commitment to customer satisfaction to new heights by doubling the array of entertainment options available on its in-flight entertainment system since the beginning of this year.

Aimed at enhancing the travel experience for UK-based business travellers, the airline now boasts an impressive collection of over 70 complete boxsets and 20 beloved franchises across all cabin classes, ensuring a diverse and engaging journey for passengers.

The airline has unveiled a captivating selection of new films, short movies, and more content.

However, the airline’s commitment to improvement extends beyond entertainment. British Airways has made noteworthy enhancements to its product offerings, with a particular focus on its lounge and on-board menus.

This comprehensive approach to passenger satisfaction reflects the airline’s dedication to delivering a seamless and enjoyable travel experience from start to finish.

Complete boxsets: BA now offers more than 70 boxset options onboard

From boxsets to blockbusters, British Airways has effectively doubled its in-flight entertainment content in 2023, encompassing a rich assortment of boxsets, movies, podcasts, and children’s programmes, among other options. This strategic move aligns with the airline’s vision to create a bespoke and fulfilling entertainment journey for every passenger.

Anticipating a remarkable viewership of over one million customers on its long-haul flights this month, British Airways now presents a staggering number of complete boxsets and 20 classic franchises for the month of August.

Movie aficionados will delight in more than 50 new releases, including titles like “Paint,” “Love Again,” and “The Covenant.” And British Airways has fostered an exclusive partnership with Paramount+, treating passengers to unique content such as “Rabbit Hole: The Algorithms of Control,” “The Flatshare,” and “Grease: Rise of The Pink Ladies.”

Cinephiles will find solace in movie boxsets featuring legendary series like Harry Potter, Indiana Jones, and Mission Impossible. Such in-flight entertainment offerings promise hours of immersive entertainment, allowing passengers to indulge in beloved blockbusters while soaring through the skies.

For those with a penchant for auditory delights, British Airways provides over 770 audio options, including the popular “NewlyWeds” podcast starring Jamie Laing and Sophie Habboo. Lovers of British comedy can relish in an array of British Original content, including highlights from the 2022 Edinburgh Festival Fringe, such as “The Fringe, Fame and Me” and “Just for Laughs.”

Calum Laming, Chief Customer Officer at British Airways, emphasised the significance of a diverse entertainment range, stating,

We understand the importance of offering a comprehensive range of entertainment options to our valued customers, elevating their journey experience. Our passengers eagerly anticipate this aspect of their travel, and we have dedicated ourselves to expanding the content available, doubling the choices at their fingertips.

Through collaborations with outstanding brands like Paramount+ and the creation of a dedicated British Original channel, we have curated an assortment that caters to every taste. From newly-released blockbuster films to engaging podcasts, there is something for everyone to relish during their summer flight.

Passengers eager to stream content on their personal devices can make the most of British Airways’ WiFi connectivity, with diverse packages available, including messaging and ‘browse and stream’ options. The airline is progressively equipping both its long-haul and short-haul fleet with WiFi, ensuring most aircraft are now interconnected.

On a culinary note, British Airways is elevating the dining experience for travellers journeying to Delhi and Mumbai from London Heathrow, encompassing both outbound and inbound flights. This enhancement includes the introduction of comprehensive secondary hot meals across all cabin classes. Club World (business class) passengers can savour an array of chilled snacks from the Club Kitchen.

From 9 August, a fresh snack option will debut in Euro Traveller (economy) – passengers can relish a choice between banana cake and a sultana flapjack, available on flights departing from London Heathrow and London Gatwick.

Ground services have not been overlooked in British Airways’ pursuit of excellence. The airline has invested in its lounge menus, presenting an enriched assortment of hot breakfasts, afternoon tea, and Great British Picnic treats at its Galleries lounges in London Heathrow and London Gatwick.

Furthermore, British Airways has revamped its à la carte First Dining with local specialties and a British Original offering at its US lounges. This includes an enticing selection of new cocktails, locally crafted beers, and other beverages.

In a recent development, British Airways unveiled the Whispering Angel bar at London Heathrow Terminal 5, treating customers to the renowned rosé originating from the Provence vineyards of Château d’Esclans. Summer holiday surprises abound, with seasonal menus, complimentary ice-cream for long-haul daytime flights from London Gatwick and London Heathrow in World Traveller (economy) and World Traveller Plus (premium economy), and the reintroduction of pre-takeoff bubbles in World Traveller Plus.

British Airways remains dedicated to delivering an unparalleled travel experience, catering to the diverse needs and preferences of its esteemed UK-based business travellers. With an expanded in-flight entertainment offering and a focus on culinary excellence, the airline continues to redefine air travel comfort and convenience.

Chiltern Railways unveils transformative ‘Right Route’ Vision for 2030

Chiltern Railways, a prominent UK-based train operator, has revealed its ambitious ‘Right Route’ to 2030 vision during a presentation in Westminster, engaging with key stakeholders and parliamentarians.

This strategic proposal outlines Chiltern’s commitment to delivering improved, environmentally friendly, and more efficient rail services through substantial investments in new trains over the next decade.

Greg Smith: MP for Buckingham and member of the Transport Select Committee

The comprehensive vision emerged from extensive research commissioned by Chiltern, seeking input from customers, stakeholders, and colleagues to envision the company’s trajectory by 2030.

The collective feedback emphasised the urgent need to modernize the network by introducing a new fleet of trains. Notably, statistics from the Office of Rail and Road underscored that Chiltern currently operates the third oldest trains by operator, with an average age of 28.9 years.

Richard Allan, Managing Director at Chiltern Railways, expressed the company’s determination to enhance the customer experience by 2030. He stated,

We are determined to provide an easier, greener and better experience for our customers by 2030.  
Replacing our ageing diesel fleet with new, environmentally-friendly trains is at the heart of our Right Route vision. This is needed to unlock essential benefits including more capacity and better quality for customers, improved air quality for all, and to support economic growth. 
We are looking forward to working with partners to make a strong economic case for the necessary investment to make our 2030 vision possible.

The Right Route 2030 report features endorsements from various stakeholders along the route, including VisitBritain, the West Midlands Rail Executive, Experience Oxfordshire, Baker Street Quarter Partnership, and Shakespeare’s England.

This broad support spans diverse sectors, from tourism to business groups, reflecting the widespread backing for Chiltern’s 2030 vision across all regions it serves.

Iain Stewart, MP for Milton Keynes South and Chair of the Transport Select Committee, welcomed Chiltern Railways’ ambitious plans, emphasizing the importance of passenger input in shaping the design of new rolling stock. He said,

I welcome the ambition Chiltern Railways has set for the future and I look forward to working with them to help realise them. Chiltern has a strong track record in investing in the future, from the Total Route Modernisation back in the 1990s to the more recent Evergreen project to expand the network. 

I particularly welcome the planned investment in new and greener rolling stock. The views of current and future passengers should shape their design. Too often new trains are introduced which, while giving an improvement in performance, do not result in an upgrade to passenger comfort. This is a great opportunity for Chiltern to design a best in class new train interior.

Greg Smith, MP for Buckingham and Transport Select Committee member, expressed his pleasure in hosting Chiltern Railways in Parliament to discuss fleet modernisation.

Smith acknowledged the positive impact of Chiltern’s clear plan for fleet renewal in addressing crowding issues and enhancing the overall commuter experience.

It was a pleasure to host Chiltern Railways in Parliament to continue the discussion of how they modernise their fleet. There is no doubt that ageing trains are leading to some of the crowding issues my constituents are enduring and this clear plan to fleet renewal is very welcome.

As part of its forward-looking strategy, Chiltern, owned by Arriva, is set to invite proposals from manufacturers for new trains.

These would replace the 33-year-old diesel fleet, primarily operating on the commuter route between Aylesbury and London.

Proposals may include innovative solutions like battery or battery-electric hybrid trains.

Denise Wetton, Network Rail’s Central route director, voiced full support for Chiltern Railways’ Right Route 2030. She highlighted the importance of collaboration to ensure that the infrastructure aligns and remains fit for the future through a comprehensive modernisation program.

For further information on Chiltern Railways’ routes, fares and timetables for business travel, please reach out to your Global Travel Management Account Manager.

Air France: new summer flavours in La Première and Business

From now until October 2023, Air France is continuing to promote fine French dining with a new series of original dishes.

On flights departing Paris, in the long-haul La Première and Business cabins, the renowned French Michelin-starred chefs Régis Marcon and Thierry Marx, will be working alongside the Meilleur Ouvrier de France pastry chef Philippe Urraca to create delicious dishes for the airline’s customers.

To prepare these menus for Air France passengers in these prestigious cabins, the chefs have worked together with Servair, a world leader in in-flight catering, to create dishes that change with the seasons using fresh, local produce.

The meat, poultry, dairy products and eggs on each menu are sourced in France, and the fish comes from sustainable fisheries. In addition, vegetarian menus are systematically available in each travel cabin on all the airline’s flights.

Thierry Marx: In early 2023, the Chef opened his new gourmet restaurant “ONOR” at 258 rue du Faubourg Saint-Honoré in the 8th arrondissement of Paris

For the first time, Air France is collaborating with Parisian Thierry Marx, a renowned, two Michelin-star chef, one of the most renowned culinary talents of his generation.

He has created unique dishes for Air France customers, inspired by the diversity of France’s culinary heritage. His dishes focus above all on plant-based ingredients in a flexitarian approach.

Thierry Marx said,

Just like travelling, cuisine brings people together. These are values that I share with Air France for its customers’ pleasure

In total, the chef has created eight dishes, available on board over the next 4 months: 

  • Cream of spelt soup, black olive crumble, sautéed courgettes;
  • Cod, prawns, saffron rice, piquillo coulis;
  • Guinea fowl, carrot, butternut purée;
  • Pork loin, langoustine coulis, cauliflower purée, chanterelles;
  • Pasta conchiglie, pear, Fourme d’Ambert cheese and walnuts;
  • Prawns, risoni pasta with squid ink, crunchy vegetables;
  • Chicken, boulangère potatoes, mushrooms, Jura wine sauce;
  • Beef chuck, Bordeaux sauce, celery ravioli.

As part of the fight against food waste, Air France is offering its customers travelling in the Business cabin the option of pre-selecting their hot dish up to 24 hours before their flight. This service combines the guarantee of availability of the customer’s choice with fairer consumption on board.


Air France’s La Première cabin offers each customer a gourmet dining experience comparable to the finest restaurants. Voted “World’s Best First-Class Onboard Catering” at the latest Skytrax World Airline Awards 2023, it now offers menus created by renowned triple Michelin-starred chef Régis Marcon.

Régis Marcon: one of the greatest chefs of our time

Nature continues to inspire this chef, who draws his inspiration from the Ardèche and Auvergne regions to create his dishes. He has concocted eight dishes to be enjoyed over the coming months:

  • Fillet of beef with cherries, mashed potatoes with smoked salt;
  • Royale of courgettes with oyster mushrooms and truffle, strawberry tomato coulis;
  • Pigeon fillet with apricot sauce, lemon bulgur, mushrooms and butternut;
  • Fillet of sea bass and prawns with chanterelle mushrooms, bouillabaisse style;
  • Guinea fowl fillet with blueberries, roast potatoes and baby carrots;
  • Fillet of sea bream with verbena, sautéed baby spinach and chanterelle mushrooms;
  • Braised veal shank, sage sauce, potato gratin with porcini mushrooms; 
  • Cream of red bean soup with root vegetables.

Philippe Urraca: His reputation has earned him requests in France and abroad to create pastries for ceremonies and other events.

As for the desserts, pastry chef Philippe Urraca, Meilleur Ouvrier de France and a leading exponent of the French pastry tradition, has devised four delicious desserts to choose from on the à la carte menu available on board on a rotating basis:

As for the desserts, pastry chef Philippe Urraca, Meilleur Ouvrier de France and a leading exponent of the French pastry tradition, has devised four delicious desserts to choose from on the à la carte menu available on board on a rotating basis:

  • Délice du sud;
  • Tea, orange and Kalamansi;
  • Le méditerranéen;
  • Le Moka. 

Throughout 2023, Air France is working together with a total of seventeen chefs to promote French culinary excellence. These culinary experts offer exceptional dishes on departure from Paris and certain international destinations in the La Première and Business cabins, as well as in the airport lounges in Paris.

The only airline to partner with so many Michelin-starred chefs, Air France is reaffirming more than ever its role as an ambassador for fine French dining and expertise throughout the world.