British Airways partners with Learning Rose to offer Visual Guide for autism-friendly flying

British Airways has announced a new partnership with Learning Rose, an organisation that creates support material for individuals with autism, in recognition of World Autism Acceptance Week.

As part of this partnership, British Airways has become the first airline in the UK to produce a Visual Guide to Flying, which has been endorsed by the National Autistic Society.

First: British Airways becomes the first airline in the UK to launch a visual guide to flying

The guide can be downloaded from the airline’s website, and it uses simple icons and text to describe different parts of the flying experience to help customers with autism prepare for their journey and feel comfortable during their flight.

The Visual Guide is just the first initiative of the partnership, and it is accompanied by British Airways staff training and support, as well as bespoke staff consultation sessions, to ensure that the airline’s staff are equipped with the knowledge and skills to provide the best possible service to customers with autism.

British Airways has a dedicated customer care team that customers can liaise with to discuss and arrange appropriate assistance for each individual, whether that be assistance through the airport and on board, pre-allocation of seats, or updating a booking to ensure cabin and ground crew are aware of any support that customers may require.

Rebecca Taylor, founder of Learning Rose and a former British Airways cabin crew member whose son has autism, is proud to partner with British Airways to help ease travel anxieties that people with autism may face.

She said,

I know from both my experience working as cabin crew and from travelling with my son that flying can sometimes be overwhelming for people with autism, so I am delighted to be working with British Airways to help ease any travel anxieties that people with autism may face.

British Airways was the first UK airline to be awarded the renowned Autism Friendly Award by the National Autistic Society, and the first formally to recognise the sunflower lanyard scheme, partnering with Hidden Disabilities Sunflower.

Calum Laming, Chief Customer Officer at British Airways said,

At British Airways we welcome more than half a million customers who require special assistance each year and we’re fully committed to making sure our service is accessible to all. We’re always looking for ways to improve the experience for customers with visible and non-visible disabilities. Our partnership with Learning Rose is just one of the many initiatives we have in place to make flying as stress-free as possible and we’re looking forward to further strengthening and enhancing our partnership going forward.

There are dedicated check-in areas at London Heathrow Airport for those requiring additional assistance, and customers have the option to add any requirements to their booking in advance of traveling through the ‘Manage My Booking’ tool on

As a UK-based business traveller, if you or someone you know has autism and will be traveling with British Airways, this new partnership with Learning Rose could be very helpful. The Visual Guide to Flying, endorsed by the National Autistic Society, provides a simple and easy-to-use guide to help customers with autism prepare for their journey and feel comfortable during their flight. In addition, the airline’s dedicated customer care team can assist with arranging appropriate assistance for each individual, whether that be assistance through the airport and on board, pre-allocation of seats, or updating a booking to ensure cabin and ground crew are aware of any support that customers may require.

British Airways’ commitment to making its service accessible to all, as well as its recognition by the National Autistic Society, demonstrates its dedication to providing a comfortable and stress-free travel experience for all of its customers.

Etihad Airways launches new scheduled flight between Abu Dhabi and Beijing Daxing Airport

Etihad Airways, the national airline of the United Arab Emirates (UAE), launched its first scheduled flight between Abu Dhabi and Beijing Daxing Airport on 28 March 2023. This move will be of particular interest to business travellers from the UK who are looking to expand their reach into China’s business market.

The inaugural flight, EY888, was operated using a Boeing 787 Dreamliner and marked the switch of regular flights from Abu Dhabi to Beijing Daxing International Airport (PKX). Previously, Etihad operated to Beijing Capital International Airport.

Arik De, Chief Revenue Officer of Etihad Airways, said,

With China’s reopening and the restart of the aviation and tourism industries, we are very glad to see the long overdue move of our scheduled services to Beijing Daxing International Airport, which will further strengthen our commitment to the country’s aviation market development and Chinese travellers. The integrated transportation facilities at Beijing Daxing International Airport will give Etihad Airways access to a huge catchment area around Beijing West Rail Station. We will be working closely with local partners to transfer Etihad’s rich experience in Europe working with intermodal rail service operators to Daxing to allow greater choice at a competitive fare on a single connecting ticket through air-rail modality.

2023 also marks the 15th anniversary of Etihad Airways’ services in China and its Abu Dhabi-Beijing route. With the continuous consolidation and strengthening of the comprehensive strategic partnership between the UAE and China, political, economic, trade and cultural exchanges between the two countries have become more frequent.

Etihad Airways maintains its support for and commitment to its Chinese partners and the China market, and its contribution to the growing bilateral relationship.

Wang Yaqi, General Manager of Aviation Business at Beijing Daxing International Airport, said,

Abu Dhabi Airports Company signed an MoU to build a sister-airport relationship with Beijing Daxing International Airport in 2019, which strengthened the capital-to-capital link. Etihad Airways is one of the first airlines in the Middle East to move to Beijing Daxing International Airport, and we congratulate them on this successful inaugural flight from Abu Dhabi to Beijing Daxing International Airport.

Beijing Daxing International Airport believes that on the basis of win-win cooperation, both sides will inject new vitality into the recovery of civil aviation in China and even the world, while at the same time, making a greater contribution to the people and business ties between the two countries.

Etihad Airways’ first outbound flight will depart Beijing Daxing on March 30th, allowing UK business travellers choosing Abu Dhabi as their destination or a stopover to explore the emirate’s breathtaking landscapes, a thriving arts and culture scene, top shopping destinations, magnificent attractions and world-class events. Connecting passengers will have access to more than 70 destinations via the Abu Dhabi hub. Additionally, Etihad Airways has recently added popular European destinations such as Düsseldorf, Copenhagen and Lisbon, expanding the airline’s European network while providing UK business travellers with more convenient travel and holiday options.

Etihad’s Boeing 787 aircraft feature innovative, award-winning cabin designs and products, complemented by the airline’s acclaimed service and hospitality offerings. This exciting new development by Etihad Airways is set to benefit UK business travellers seeking to expand their reach into China’s business market while enjoying world-class service and amenities.

Loganair expands at Heathrow, offering new opportunities for UK business travellers

Loganair, the UK’s largest regional airline, has recently announced that it will be expanding its operations at London Heathrow, offering more opportunities and better connections for UK-based business travellers.

The airline has secured access to 30 additional pairs of slots each week at Heathrow under a lease arrangement with British Airways, which will come into effect in May 2023.

Jonathan Hinkles: important first steps

These slots will enable Loganair to develop regional connectivity from UK domestic destinations to the UK’s premier hub, offering both point-to-point access into London and a wide range of new global connections via Heathrow.

Loganair’s Chief Executive, Jonathan Hinkles, expressed his delight in the company’s expansion at Heathrow. He said,

Having taken these important first steps ourselves to provide new connectivity to and from the UK regions under this arrangement, it’s now essential for the UK Government to initiate the process needed to reform competition remedies to provide access to Heathrow for the UK regions.”

This move is expected to create new business opportunities for UK-based travellers. The details of the specific routes to be served will be announced in the coming days.

The airline’s campaign to reform competition remedies has gained support from key figures, including John Holland-Kaye, the Chief Executive of Heathrow Airport; Willie Walsh, the Director General of IATA; Dr Liz Cameron CBE, the Chief Executive of the Scottish Chambers of Commerce.

Loganair has called on the UK Government to repatriate control of competition remedies dating back to 2012, under which these Heathrow slots were previously made available to other airlines, predominantly for domestic routes.

This expansion by Loganair comes soon after changes to Heathrow’s tariffs for regional aircraft operating on UK domestic routes took effect from January 2023.

The new tariffs are critical to the viability of Loganair’s plans to provide regional connectivity at Heathrow.

With the additional slots and the potential for new routes, Loganair’s expansion at Heathrow offers new possibilities for UK-based business travellers seeking to connect with domestic destinations and global connections.

British Airways offers the ‘best of British’ bubbles in Club World with award-winning English Sparkling wines

British Airways is celebrating British provenance by introducing four local wine producers from across England into their Club World cabin for the first time.

The airline’s Master of Wine has carefully selected the four English Sparkling wine options, which will be available on a rotational basis every three months, giving customers the opportunity to sample the ‘best of British’ bubbles during their flights.

Bubbles: BA passengers gain a wider choice of sparkling wines in Club World

Travellers in the Club World cabin can now enjoy a range of exclusive English Sparkling wines during their flight, previously only available in the airline’s First cabin. The airline is working with some of the best wine producers across England, to bring customers the best possible selection of English Sparkling wines.

The airline’s Master of Wine has selected four English Sparkling wines to be available on a rotational basis, changing every three months. Customers can now choose from two sparkling options when travelling in Club World, including the current Champagne resident Heidsieck & Co. Monopole Silver Top Non-Vintage Champagne, and now an exclusive English Sparkling wine option.

British Airways is introducing a variety of exclusive English Sparkling wines for its Club World passengers, starting with Digby Fine English Brut NV, which has over three years’ maturation, giving it great complexity and finesse for customers to savour. Later in the year, passengers can enjoy Simpsons Chalklands Cuvee Brut NV from Kent and Wiston Estate Brut NV from the South Downs.

British Airways’ Director of Onboard Experience, Sajida Ismail, said,

We’re really proud to work with four of the very best wine producers across England to celebrate British provenance and bring exclusive sparkling options for customers to try for themselves on board.

British Provenance: Business travellers can now enjoy award-winning English Sparkling wines on board British Airways’ Club World cabin

Over the last few years, English sparkling wines have been gaining popularity worldwide and have received numerous international awards for their quality.

The unique combination of chalky soil, cooler climate, and expertise of English winemakers has resulted in wines that can compete with some of the best Champagne and sparkling wines from around the world.

As a result, more and more wine enthusiasts are turning to English sparkling wines as a premium choice, making them an exciting addition to British Airways’ Club World menu.

In addition to the English Sparkling wine selection, British Airways is launching Whispering Angel Provence Rosé and The Pale, curated from the same Château d’Esclans vineyards, for customers to enjoy across its lounges at London Heathrow and London Gatwick.

The airline continues to spotlight destinations through its premium wine selection, celebrating different destinations in its network each quarter.

In April, the airline will spotlight wines from the regions surrounding the city of Porto, Portugal, in its Club World and First cabins.

Air Malta’s fleet renewal project continues with fifth Airbus A320neo delivery – improved comfort, reliability, and sustainability for business travellers

Air Malta has taken delivery of its fifth Airbus A320neo, 9H-NEE, which marks another milestone in the airline’s fleet renewal project.

This new aircraft will replace the outgoing A320ceo, 9H-AEQ, and is equipped with CFM International LEAP-1A engines and features a two-cabin configuration that can accommodate up to 180 passengers.

Many business travellers appreciate that the A320neo is the world’s most comfortable short-to-medium-haul aircraft, and with its advanced technology, it offers improved fuel efficiency and lower carbon emissions than previous-generation Airbus aircraft.

Connected airline: Air Malta is a point-to-point airline that links to partner airlines through 13 codeshares and 61 interline agreements.

The aircraft’s quieter engines and added approach and landing capabilities ensure a smoother and more comfortable journey, while its data communication systems make it a reliable option for short-range flights.

Air Malta’s commitment to sustainability is evident in its fleet renewal project, which aims to transition to a single-type aircraft, the A320neo, to reduce fuel consumption, CO2 emissions, and noise footprint.

The delivery flight from the Airbus plant in Toulouse to Malta International Airport was powered by a blend of Sustainable Aviation Fuel (SAF), which demonstrates Air Malta’s efforts to be a leader in reducing human-induced climate change and meeting its sustainability targets.

Business travellers will appreciate the in-flight entertainment experience offered by the Blueview digital system onboard the A320neo, which provides access to videos, audio, moving maps, games and much more.

Overall, Air Malta’s investment in its fleet renewal project is good news for business travelers, as it offers improved comfort, reliability, and sustainability while maintaining its reputation as the national airline of the Maltese Islands.

Virgin Atlantic and Korean Air announce codeshare agreement for seamless travel to Asia and Australasia

Virgin Atlantic has exciting news for its customers as it announces the launch of a new codeshare agreement with Korean Air.

This will offer customers more opportunities to fly seamlessly to South Korea and beyond. The agreement is set to launch on 25 March, and customers booking through Virgin Atlantic will have the opportunity to travel directly to Incheon Airport, in South Korea’s capital, Seoul.

But that’s not all, as the agreement will be expanded to include further destinations in Asia and Australasia from June. Customers will be able to connect onwards from Seoul to a variety of destinations throughout Japan, Vietnam, Hong Kong, Australia, and New Zealand. Virgin Atlantic is confident that this codeshare agreement with Korean Air is the first step towards its entry to Seoul and is set to enhance the airline’s network in Asia.

Virgin Atlantic’s recent enrollment into the SkyTeam alliance further enhances customers benefits. Customers can earn and redeem Virgin Points and take advantage of SkyPriority benefits. As one of the founding members of the SkyTeam alliance, Korean Air is an excellent partner for Virgin Atlantic in the codeshare agreement.

From May, services to Shanghai, China will resume, alongside an expanded codeshare with IndiGo throughout India and beyond. Flying Club members will be able to take advantage of SkyPriority services at Seoul Incheon, including priority check-in, baggage handling, and boarding.

Virgin Atlantic Chief Commercial Officer, Juha Jarvinen, said,

We’re pleased to launch a codeshare with Korean Air, as we know such agreements bring an array of benefits to our customers.  As one of Asia’s major carriers, Virgin Atlantic customers can benefit from its extensive route network, that will offer more choice throughout Asia and Australasia. 

Our enrolment into SkyTeam, of which Korean Air is a founding member, enhances customers benefits further. Our Flying Club members can enjoy SkyPriority benefits at both London Heathrow and Seoul Incheon as well as earning and redeeming miles across Korean Air’s network.

This codeshare agreement between Virgin Atlantic and Korean Air is something for business travellers to look forward to.

Leeds Bradford opens refurbished lounges

Leeds Bradford Airport (LBA), the largest airport in the Yorkshire region, is gearing up to unveil its newly refurbished lounges in April 2023.

As one of the busiest airports in the UK, LBA helps millions of passengers travel to a variety of international destinations every year.

Yorkshire Lounge: Leeds Bradford Airport is opening newly refurbished lounges in April 2023, showcasing locally sourced food and drink.

The airport prides itself on being the first choice for customers by providing excellent connectivity and delivering positive customer experiences.

LBA is well-positioned to serve the thriving region with competitive airlines offering great routes and prices that are worth traveling for.

The Yorkshire Lounge and the 1432 Runway Club lounges have been reconfigured and expanded, offering extra seating and improved menus that showcase locally sourced food and drink, including beers and spirits.

By popular demand, the lounges will operate longer opening hours, with availability from 4:00 am – 8:00 pm daily and year-round.

The 1432 Runway Club has been relocated to feature the best possible views of the runway and has been redecorated with a Scandinavian-style interior, featuring new furniture and a feature wall.

John Cunliffe, Commercial and Strategy Director, said,

We’re delighted to see work start on our new and improved lounges. A lot of thought and care has gone into their design, and details such as their food and drink offering, to make them enjoyable and relaxing for all our passengers, whether they’re flying for business or pleasure.

Our new 4am opening times means that passengers on early morning flights can now enjoy a fuller lounge experience.

To promote the newly refurbished lounges, LBA is offering complimentary fast track with all bookings made before April 6, 2023 (terms and conditions apply).

Eastern Airways to launch three UK-Paris routes

Eastern Airways has announced a cooperation with Air France and the launch of three UK to Paris services to starting in April 2023.

Daily services to Paris Orly will operate from East Midlands, Cardiff and Southampton airports.

The East Midlands and Southampton daily services commence on Friday 14 April, with Cardiff starting one week later, offering a year-round travel to the capital city plus onward Air France connections.

The new schedule sees Eastern Airways return to East Midlands as a base carrier, adding around 25 crew and engineering roles.

Roger Hage, Commercial Director of Eastern Airways said,

We are delighted to be entering into this cooperation with Air France and opening up connectivity to Europe’s second biggest city for both business and leisure travellers and restoring direct access year-round to France.

These first three new UK-France services from East-Midlands, Southampton and Cardiff will initiate the new Eastern Airways and Air France cooperation, developing into a codeshare partnership in the course of this year.

Each ensures a sustainable capacity development whereby not only direct access to Paris is offered, but onward connections to a myriad of destinations allowing business users much improved options.

The new Paris Orly service will be available with fares from £69.99 each-way including taxes and charges, operating on a low-emission 72-seat ATR aircraft, the first to be based at East-Midlands Airport for Eastern Airways.

This will complement the Newquay-Cornwall service which launches on Friday, 31 March and will act as a catalyst to further new services from the East Midlands hub.

Air France will sell seats via an interline agreement developing into full codeshare with Eastern Airways by the end of the year.

Air France launches a new baggage range in collaboration with Delesy

Air France and Delsey have renewed their collaboration and launched a new range of luggage called Allure, combining French know-how and elegance.

The two French travel specialists have reinterpreted the codes that made their previous range New Envol successful to offer a completely revised version.

With a more ‘assertive’ design, Allure combines strength and lightness for an elegant journey.

Available in black and navy blue, the range is also available for the first time in ivory, recalling the soft tones of Air France’s most exclusive cabin, La Première.

Each suitcase has a ’twill’ finish reminiscent of the fashion world and allowing the luggage to be more resistant to scratches. And with a view to demonstrating a more sustainable approach, the suitcase lining is made of recycled fabric.

The Allure collection is available in three sizes, including one specially designed for cabin travel, weighing just 2.7kg.

Each suitcase is also equipped with Delsey’s latest technology: 100% polycarbonate construction, four silent multidirectional double wheels, a patented SECURITECH Zip opening, and an integrated combination lock with TSA accessibility.

This new line is available from Air France.


  • 5-year warranty;
  • Three colours: black, navy blue and ivory;
  • Three sizes: small, medium and large;
  • Prices: €229, €269 and €299.
  • A system allowing the suitcase to be locked with a personal code while allowing the Transportation Security Administration (TSA) to inspect the contents using its TSA key.

Air France Shopping at BHV MARAIS

From March 27 to April 30, 2023, Air France Shopping will exhibit its new collection of Allure luggage as well as other elegant and practical objects from its collections related to travel on the 2nd floor of BHV Marais in Paris.

‘How do you say “bottle of water”?’ and other important questions

Americans have always been curious about British culture, but how well do Americans truly know the British?

British Airways and VisitBritain have joined forces in a new campaign that gives an insider’s view on modern Britain, with all its vibrancy and warmth, to inspire US visitors to book their next visit.

The campaign ‘Ask Britain Anything’, created with Uncommon Creative Studio, takes a deep dive into 50 of Americans’ most-searched online questions about the UK and puts these directly to British people to respond.

Some of the most-searched questions by Americans included: 

  • What are British people like?
  • Why do British people like queuing?
  • Why travel to Britain?
  • What do British people eat for breakfast?
  • Is all British food beige?
  • What do British people mean when they say ‘hello love’?

The new campaign, which launches this week across the United States via television and social media, sees British Airways’ staff alongside people from across Britain answer some of these ‘burning’ questions.

Behind the campaign’s humour is a ‘bird’s-eye’ view of modern British society, with its unique people, cultures and quirks that make Britain such a special place to live and visit.

British Airways Inflight Manager Jason Consiglio, who took part in the campaign said,

The most surprising question was about British food being beige. I’ve been debating it among my friends ever since! Answering these questions gave me a chance to recognize how much I love being British, and the confidence to say how great we really are. We’re a beautiful country that champions traditions, cultures and people. I could not be happier to represent Britain, and British Airways, in this campaign.

British Airways Director of Marketing Hamish McVey said,

Everyone knows about Britain’s vibrant cities, historical sites and beautiful landscapes. But there is a curiosity around British culture – now more than ever. We’re incredibly proud of this campaign, which dispels the stereotypes, sheds light on who we truly are and why you should visit to get to know us better. And what better place to immerse yourself in the British spirit than on a British Airways flight.

VisitBritain Executive VP for The Americas, Australia and New Zealand Paul Gauger said,

We are delighted to launch this fun and engaging campaign, inviting our visitors to ‘Ask Britain Anything’ and extending a warm welcome to the US, Britain’s largest and most valuable inbound visitor market. By telling the story of our dynamic destinations and diverse culture, we’re inspiring visitors from the US to explore further, stay longer and discover the new and surprising experiences to be had in Britain all year-round.

The campaign includes a series of 12 unique and original films. More than 70 individuals were interviewed to take part in the series from across the UK’s nations and regions.

The cast included a Welsh rapper, an NHS neurosurgeon, Liverpudlian firefighters and a Scottish astrologer, to name a few, as well as British Airways colleagues.