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United Airlines aims to put and end to jet lag… with an app

United Airlines customers now have a new, scientific way to battle jet lag through a first-of-its-kind partnership with Timeshifter, an app that outlines the best time to see and avoid light, sleep and enjoy caffeine to adjust quickly to a new time zone.

All MileagePlus members receive access to a free Timeshifter jet lag plan and Premier 1K members receive a complimentary subscription with unlimited plans. The app is targeted at customers flying across three or more time zones and will be a helpful tool for them to manage their jet lag as they travel throughout United’s global route network.

Vice President of Loyalty and President of MileagePlus, Luc Bondar said:

We want to do everything we can to help improve the experience of travelling across time zones, whether it’s a business trip to Tel Aviv or a vacation to Tahiti, our customers should arrive feeling fresh and ready to hit the ground running.

Timeshifter takes all the guesswork out of avoiding jet lag and instead uses science and algorithms to design a customised, step-by-step trip across time zones. I was a believer the first time I used the app and I think our customers will love it too.


Timeshifter was developed by top researchers in sleep and circadian neuroscience and is aimed at customers crossing three or more time zones. The app uses an algorithm to customise plans for customers based on a number of factors including normal sleep pattern, flight details and individual preferences, creating a personalised jet lag alleviation plan.

MileagePlus members will receive a free jet lag plan for a flight plan of their choosing in addition to the complimentary trial Timeshifter offers customers for a total of two free flight plans. MileagePlus Premier 1K members will be able to sign up for complimentary annual subscriptions for unlimited access to jet lag plans when they travel.

Paul Baker, Sales Director of Global Travel Management said:

One of the worst aspects of travelling on business is the horrendous effect of jet lag. United Airlines’ partnership with Timeshifter is a great way for passengers to prepare for and to mitigate and reduce the effects of jet lag.

I would encourage any Global Travel Management customer flying on United with the appropriate MileagePlus membership level to try out the app. Jet lag is worth avoiding!

United flies some of the longest routes in the world, including the two longest flights operated by US carriers; and this month, United will become the only airline to fly direct between North America and Cape Town. I will be interested to see how well our United customers alleviate jet lag on long haul trips using Timeshifter in the coming months.

If you’re planning to fly on United, speak to your GTM Account Manager to secure the best fares and we will make sure your Miles are accrued directly to your MileagePlus account.

Spider-man stars in United Airlines safety video

United Airlines will launch its latest in-flight safety demonstration video featuring Spider-Man in an entertaining mini-drama film, on 1 June.

In addition to the safety video, United’s broader promotional partnership with Sony Pictures in celebration of Spider-Man™: Far From Home, will include one-of-a-kind Spider-Man: Far From Home-themed Polaris business class amenity kits and unique experiences for MileagePlus members to see the highly-anticipated summer blockbuster through MileagePlus Exclusives.

The video highlights United’s enduring commitment to the safety of all employees and customers who are “far from home”. In addition to United employees providing instruction on what to do in the event of an emergency, the video features MileagePlus members who bid miles for the unique opportunity to appear in the video and special appearances by cast members from this summer’s highly anticipated film.

United’s Vice President of Marketing, Mark Krolick said:

For decades, Spider-Man has consistently shown the importance of using power to do good and to keep the public safe. We also believe that our greatest responsibility is to keep our customers and crew safe on board our aircraft

We are excited to have Spider-Man and his friends, along with our employees, bring new attention to the in-flight safety video and creatively engage customers on such an important announcement.

The video begins with villains entering a corner store and causing ‘turbulence’ with their disruption to Mr. Delmar, played by Hemky Madera. The deli scene includes a framed photo of Stan Lee, honouring the immense impact he had on the Marvel community.

Customers will also notice the updated United livery displayed on the animated 787-10 aircraft, prior to customers learning the locations of the exits.

Next, Peter Parker’s best friend Ned, played by Jacob Batalon, shares a scene with United CEO Oscar Munoz as the villains head into a nearby cinema to escape Spider-Man.

Spider-Man

In one of the final scenes, Eugene “Flash” Thompson, played by Toni Revolori, helps to demonstrate that cell phones and large devices should be put into “airplane” mode prior to take-off.

This fast-paced and entertaining video concludes with Spider-Man ensuring that everyone is safe and settled as their journey begins.

On Lee’s cameo, Gill Champion, President of Stan Lee’s POW! Entertainment went on to say:

Stan loved doing his cameos and would love to know they are continuing, so we were thrilled to work with Sony Pictures and United Airlines to make this happen for both Stan and the fans.

Beginning in June, United customers travelling in Polaris business class will receive a limited-edition Spider-Man: Far From Home themed amenity kit, which will feature Spidey-branded comfort products including an eye mask, socks, tissues, ear plugs, a toothbrush and a pen, alongside luxury skincare products, designed exclusively for United customers.

MileagePlus members are able to bid award miles on a one-of-a-kind experience to attend the Spider-Man: Far From Home premiere in Los Angeles on June 26. This opportunity will give a MileagePlus member access for two to attend the premiere, red carpet event and after-party. MileagePlus Members also have the ability to use miles to attend a pre-release screening of Spider-Man: Far From Home in one of United’s seven hub cities.