Posts

How we fix the aircraft type for passengers

How we fix the aircraft type for passengers

At Global Travel Management, it is quite common for a passenger to ask what type of aircraft a specific flight is going to use.  The good news is that this is information we can provide.

From time to time we have travellers with specific requests about their flights.  Most passengers need to know the departure and arrival times, of course.  And some passengers make choices based on flight times.  But some passengers also want to know what type of aircraft will be used on a given flight.

Sometimes we get requests to make sure the flight booked is a certain aircraft type; other times we have passengers who want to avoid specific models.

We are able to help out passengers with these requests, in two ways.

First, whenever we search for airline fares, we use a system that provides lots of information including the aircraft type used on that flight.  We can see what plane the airline intends to use and can use graphical displays to determine which seats are still available to book.  So, whenever a passenger wants to make sure their booking is on a certain aircraft model, we can confirm that for them.

Second, once the booking is made, we send the passenger a full itinerary that gives them everything they need to know about their flight booking, including an explanation of the aircraft make and model.

Sometimes, for a number of reasons, an airline may need to change the type of aircraft used for a particular flight after the booking is made.  But it is very useful for passengers who have specific preferences to be able to know what aircraft is planned for a journey before making the decision to book.

This is another way we are happy to help passengers have the best experience on business trips.