Posts

Dave

Taste of Scotland: world’s first Walker’s shortbread vending machine at Edinburgh Airport

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Edinburgh Airport has unveiled a groundbreaking addition to its amenities: the world’s first interactive Walker’s Shortbread vending machine.

This innovative machine offers travellers a delightful taste of Scotland’s beloved treat while they explore the airport.

The vending machine, situated in the World Duty Free area, features a digital display that allows passengers to delve into the rich 125-year history of Walker’s Shortbread.

Scottish Treats: capturing the attention of global visitors

Travellers can take an engaging quiz to discover which shortbread product best matches their taste preferences. Upon completing the quiz, users are rewarded with a complimentary shortbread finger – a delightful treat whether you’re setting off on your journey or need a crumb of comfort as you head home.

In addition to the interactive quiz, the vending machine stocks a variety of Walker’s products. This makes it an ideal stop for those looking to bring a taste of Scotland home, pick up some treats for their travels or find a special gift to share with friends and family.

This unique offering at Edinburgh Airport highlights the fusion of tradition and technology, providing a memorable experience for travellers.

Whether you’re a seasoned business traveller or on a leisurely trip, this innovative machine adds a touch of Scottish charm to your journey.

For further information on flights from Edinburgh Airport, please contact your Global Travel Management Account Manager.

Dave

Heathrow Airport reintroduces Fast Track security

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Heathrow Airport has announced the reopening of its Fast Track Security service for all passengers starting 1 June, just in time for what is expected to be its busiest summer ever.

With over 30 million passengers anticipated between June and September, this service will facilitate a smooth start to journeys across all Heathrow terminals.

Available daily from 06:00 to 22:00, Fast Track Security enables passengers to breeze through security checks, allowing more time to shop, dine and relax before their flights.

The service, which costs £12.50 per person and travellers can select a one-hour window for security clearance.

Fast Track is already included for those with a business first Heathrow Express ticket, eligible frequent flyer cardholders or passengers travelling in premium cabins.

Ross Baker, Chief Customer Officer at Heathrow Airport, commented,

We’re thrilled to bring back our Fast Track Security booking service for all passengers ahead of the summer getaway. Fast Track offers a premium security experience, cutting down queue times, getting journeys off to smooth starts and giving passengers extra peace of mind ahead of their trips.

Fast Track Security is part of Heathrow’s broader commitment to enhancing the passenger experience. In the first quarter of the year, almost 99% of passengers waited less than 10 minutes for security clearance, underscoring the airport’s efficiency.

In addition to Fast Track Security, Heathrow offers several airport lounges for passengers to relax before departure. To ensure a hassle-free experience, Heathrow advises passengers to check-in online, wear comfortable clothing, keep travel documents easily accessible, and fully charge electronic devices.

For long-haul flights, arriving at least three hours before departure is recommended, while two hours is sufficient for domestic and European flights.

For more information on Heathrow’s Fast Track Security and other services, contact your Global Travel Management Account Manager.

Dave

First slice: PizzaExpress launches breakfast menu at Gatwick Airport

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Passengers traversing through London Gatwick Airport will soon have a delightful new dining option as PizzaExpress prepares to open its doors at the South Terminal on 20 May.

This eagerly anticipated addition marks a significant milestone for PizzaExpress, being the brand’s inaugural foray into airport dining within the UK.

In an exciting twist, PizzaExpress at Gatwick will offer a unique breakfast menu, a first for the brand in the UK. Early morning travellers can indulge in a delectable array of dishes, including the Italian Bacon & Egg pizza adorned with crispy pancetta, and the Smashed Avocado & Poached Eggs served on freshly baked dough. The Full Works promises a classic English breakfast with a PizzaExpress twist, complemented by innovative offerings like Pancetta & Maple Syrup Pancakes and Breakfast Dough Balls & Jam, available daily from 3:30am to 11:00am.

From 11:00 am, PizzaExpress enthusiasts can transition seamlessly to the brand’s renowned classics, including the beloved American Hot and Padana pizzas, sumptuous calzones, and tantalising salads such as the ever-popular Niçoise. With an extensive menu boasting pastas and desserts, there’s something to satiate every palate throughout the day.

Jonathan Pollard, Chief Commercial Officer at London Gatwick, expressed delight at the impending arrival of PizzaExpress, saying,

We are delighted to welcome PizzaExpress to London Gatwick. It will be a fantastic addition to our South Terminal departure lounge, as we strive to offer our passengers an exciting, diverse range of options before they fly. PizzaExpress is the latest opening at London Gatwick, and adds to the growing choice of iconic food and drink brands available to our passengers. PizzaExpress’ commitment to quality and passion for creating memorable dining experiences aligns with our own dedication to ensuring a positive experience for all passengers travelling through the airport.

Chris Holmes, PizzaExpress Chief Development Officer, echoed the sentiment:

We’re incredibly excited to be opening PizzaExpress at London Gatwick, which is a gateway to many destinations across the world, including some of our own international markets. Our customers want to enjoy their favourite brand everywhere and at any time, so opening sites across travel hubs – of which Gatwick is set to be the first airport location – provides even more opportunities for our customers to connect with us.

Embarking on a journey with our franchise partner, Airport Retail Enterprises, we wanted to set the stage for something different across our Gatwick Airport site. As an industry leading innovator, we created a menu that offers up something fresh and different, appealing to diners around the clock.

We all know the holiday starts from the moment you arrive at the airport, and from early morning breakfasts to late night dinners, there’s nowhere better to celebrate that holiday feeling than at PizzaExpress London Gatwick.

PizzaExpress joins a prestigious lineup of food and beverage establishments at London Gatwick, including recent additions like The Breakfast Club, Brewdog, Krispy Kreme, Black Sheep Coffee, and Greggs. This culinary expansion underscores Gatwick’s commitment to enhancing the passenger journey with an array of iconic brands.

For travellers seeking a slice of culinary delight before takeoff, PizzaExpress at London Gatwick promises an unparalleled dining experience from breakfast through to dinner.

For further information about flight options from London Gatwick – and the best ways to get there – please contact your Global Travel Management Account Manager.

Dave

Reviving the River Findhorn: LNER’s Investment in Nature Conservation

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LNER’s partnership with the Findhorn, Nairn, and Lossie Rivers Trust is revitalising the River Findhorn’s ecosystem, combating declining salmon numbers and fostering community engagement for a sustainable future.

Communities and ecosystems nestled in the picturesque landscapes of the Scottish Highlands, particularly those along the River Findhorn, are celebrating a significant boost in funding from LNER’s Customer and Community Investment Fund. This funding injection is playing a pivotal role in rejuvenating natural habitats and safeguarding the iconic salmon population.

The stewardship of the Findhorn, Nairn, and Lossie Rivers Trust encompasses the care of all three rivers. In recent years, experts monitoring the Findhorn have observed a decline in salmon numbers, with climate change-induced rising water temperatures emerging as a potential culprit.

To counteract this trend, the Trust has embarked on its flagship project, the ‘Findhorn Watershed Initiative’. At the heart of this initiative is the strategic planting of native woodland along the riverbanks, aimed at providing crucial shade during the summer months to mitigate rising temperatures.

Watershed initiative: ecosystems and communities in and around the River Findhorn in the Scottish Highlands have welcomed funding from LNER’s Customer and Community Investment Fund

Thanks to the backing from LNER, the initiative has been able to implement an array of monitoring systems to collect essential ecological data. This includes conducting fish and invertebrate surveys and installing river temperature loggers, equipping researchers with the necessary insights to track progress and assess improvements over time.

However, the initiative extends beyond scientific intervention. It is deeply rooted in community engagement, recognising that fostering a connection between people and nature is essential for long-term conservation efforts. Through a comprehensive community outreach programme, volunteers from the local area have been empowered to contribute to the protection of the river for future generations.

The community engagement programme under the Findhorn Watershed Initiative has brought together individuals of all ages, fostering an appreciation for the river’s cultural heritage, wildlife and landscapes. Delving into the region’s rich history, participants have explored lost nature-related Gaelic place names, songs and stories, providing invaluable insights into the area’s ecological evolution and offering a roadmap for restoration efforts.

LNER: saving salmon in Scotland’s Rivers

Bob Laughton, Director at the Findhorn, Nairn, and Lossie Rivers Trust, expressed gratitude for LNER’s support, highlighting the invaluable role it has played in gathering crucial baseline data to inform future conservation endeavors. He said,

LNER’s support over the past 12 months has been invaluable. During that time we’ve developed an important body of ecological and cultural baseline data and information which will help us target our work with the Findhorn Watershed Initiative to maximise positive impact for the landscapes, wildlife and communities of the upper River Findhorn catchment area into the future.

Rachael Wilson, Community Investment Manager at LNER, reiterated the company’s commitment to fostering a greener future, stating,

As a long-distance rail operator, we continue to play our part in creating a greener future and we are delighted to be supporting the Findhorn, Nairn, and Lossie Rivers Trust in their work to protect the Findhorn for generations to come. The project not only inspires people in the local community to come together but also to connect with nature and the area’s heritage, all in addition to the benefits for the environment and wildlife.

As the River Findhorn continues its journey towards restoration and preservation, the collaborative efforts between the Findhorn, Nairn, and Lossie Rivers Trust and LNER stand as a testament to the power of partnerships in safeguarding our precious natural resources.

For further information on LNER services, contact your Global Travel Management Account Manager.


Dave

Experience luxury and artistry at art’otel London Hoxton

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London’s vibrant Shoreditch neighbourhood has just become even more exciting with the opening of art’otel London Hoxton, a contemporary lifestyle hotel that seamlessly blends art, design, and hospitality.

Designed and adorned with artworks by the renowned Signature Artist D*Face, this hotel promises a one-of-a-kind experience for guests.

Situated in the heart of bustling Shoreditch, just a stone’s throw away from Old Street Underground station, art’otel London Hoxton offers easy access to the City, Liverpool Street Station, the new Elizabeth Line and all of London’s major airports.

With 357 art-inspired guest bedrooms and suites, each boasting unique skyline views, the hotel provides a haven for both business and leisure travellers alike.

art’otel Hoxton: seamlessly blending contemporary art, luxury hospitality, and vibrant cultural experiences in the heart of London’s bustling Shoreditch neighbourhood.

Signature Artist D*Face takes centre stage in the hotel’s concept and design, marking one of 2024’s most exciting openings. This marks the second UK opening for the art’otel brand, following the successful launch of art’otel London Battersea Power Station in February 2023.

Art enthusiasts and travellers seeking a unique experience will be delighted by the hotel’s offerings. From luxury suites, including the awe-inspiring 196m² D*Face Masterpiece Suite, to The Brush – an all-day Grand Cafe, Lounge and Cocktail Bar featuring European signature dishes and cocktails – the hotel caters to every need.

Later in the year, guests can look forward to a destination restaurant on the 25th floor, offering dazzling 360° panoramic views across the capital. Flexible event spaces on the 24th floor, launching in the summer, will provide the ideal setting for various occasions, from talks to presentations and fashion shows.

The hotel’s leisure facilities are equally impressive, featuring an indoor swimming pool, sauna, steam room, and gym. In the summer, a spectacular skyline gym on the 26th floor and a luxury spa with four treatment rooms will open, showcasing products and treatments from Proverb, known for their vegan, organic, and natural ingredients.

Cultural and artistic events are at the heart of the art’otel guest experience, with the art’beat programme featuring art, music, fashion, and wellness. Guests can explore the immersive 135m² art gallery, hosting exclusive works from Signature Artist D*Face and other local and emerging artists, adding to Hoxton’s rich cultural arts scene.

D*Face, known as one of the most prolific contemporary urban artists of his generation, has collaborated with award-winning interior design studio Digital Space to bring art to every corner of the hotel. From original large-scale sculptures to bespoke details, his influence is felt throughout the property.

Adding to the hotel’s allure are two Banksy original artworks on public display, complementing its magnificent cogwheel design created by the innovative architects at Squire & Partners.

art’otel London Hoxton promises a truly exhilarating and inspiring experience for guests, inviting them to immerse themselves in the vibrant world of art, culture, and luxury hospitality.

For further information about art’otel London Hoxton and its offerings, please contact your Global Travel Management Account Manager.

Dave

SkyTeam and SAS Forge Alliance: enhanced benefits for EuroBonus members

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In a significant development for the aviation industry, SkyTeam and SAS, the flag carrier of Scandinavia, have officially inked an Alliance Adherence Agreement, paving the way for SAS to join SkyTeam on 1 September 2024.

This landmark agreement signifies a pivotal moment in the global airline alliance landscape, as SAS prepares to integrate seamlessly into SkyTeam, enriching the alliance with enhanced access to Scandinavian key hubs and bolstering its global network.

Andrés Conesa, SkyTeam Chairman, expressed the shared vision between SkyTeam and SAS, stating,

SAS shares SkyTeam’s vision when it comes to delivering a more integrated and responsible travel experience. Together with our members, we continue to work hard behind the scenes to ensure a smooth transition for customers from the moment SAS joins our alliance.

Sky High: SAS CEO Anko van der Werff (left) celebrates with his SkyTeam counterpart Patrick Roux

Under this alliance, SAS customers are poised to reap numerous benefits. They can anticipate a more seamless travel experience with enhanced connectivity across SkyTeam’s extensive network of 1,060+ destinations. Notably, this collaboration opens up travel options to several previously unserved destinations across Africa, Latin America and the Caribbean, offering SAS customers a broader spectrum of travel opportunities.

Furthermore, EuroBonus members stand to gain significantly from this alliance. Upon SAS’ integration into SkyTeam, EuroBonus Silver members will be recognised as SkyTeam Elite, while Gold and Diamond members will enjoy Elite Plus status. This translates to access to a network of 750+ airport lounges and SkyPriority services at eight key airport touchpoints, including priority check-in, boarding and baggage handling.

Patrick Roux, SkyTeam CEO, expressed his enthusiasm for SAS joining the alliance, stating,

We are delighted to officially chart a path to SAS joining the SkyTeam alliance. With its global reputation for reliability, quality and service, SAS is a great fit for SkyTeam and, as we continue to strengthen our customer proposition, we look forward to being part of their future journey.

Anko van der Werff, SAS President and CEO, echoed this sentiment, emphasising the exciting prospects this alliance brings for customers, partners and employees alike.

He remarked,

EuroBonus members will be able to enjoy new destinations and benefits as part of the SkyTeam alliance family, marking the start of an exciting future for customers, partners and employees alike. SAS customers will benefit from SkyTeam’s strong global presence in many of the world’s major aviation hubs and from its focus on strategic partnerships and innovative sustainability initiatives.

As SAS embarks on this new chapter in its alliance journey, it continues to strengthen its ties with key SkyTeam members serving its hubs, including Air France, KLM, Delta Air Lines, and Middle East Airlines.

Flag carriers: SAS, Scandinavia’s leading airline, with main hubs in Copenhagen, Oslo and Stockholm, flies to destinations in Europe, USA and Asia

For further information about how this alliance impacts your business travel with SAS, reach out to your Global Travel Management Account Manager, who will be happy to provide you with detailed insights and assistance tailored to your travel needs.

Dave

New horizons: Lufthansa City Airlines begins journey with Munich-Birmingham route

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Lufthansa City Airlines, the latest addition to the Lufthansa Group, is set to take flight on 26 June, 2024, marking its debut with a maiden voyage from Munich to Birmingham.

This exciting development comes after the announcement that ticket sales commenced on 24 April, enabling eager travellers to secure their seats on feeder services for Lufthansa, as well as direct flights connecting Munich with a plethora of destinations.

Beers, bears: Lufthansa City Airlines start their service from beer capital Munich to Birmingham, the home of the Warwickshire Bears in June

The integration of Lufthansa City Airlines into the Lufthansa Group’s feeder network, particularly within the hubs of Frankfurt and Munich, promises seamless connectivity and convenience for passengers. Initially focusing on European and German domestic routes, such as Birmingham, Hanover and Düsseldorf, the airline is poised to expand its footprint across the continent in the near future.

With a forward-thinking approach to fleet expansion, Lufthansa City Airlines is set to soar with a fleet comprising Airbus A320 Family aircraft.

The commitment to sustainability and innovation is underscored by the procurement of 40 state-of-the-art Airbus A220-300 aircraft, along with an additional 20 purchase options, signalling a clear vision for the airline’s growth trajectory.

As the fleet expands, passengers can anticipate the addition of more European destinations to the airline’s network, further enhancing connectivity and accessibility.

Jens Fehlinger, Managing Director Operations of Lufthansa City Airlines, expressed enthusiasm for the future prospects of the airline, stating,

Lufthansa City Airlines is contributing to the future viability of the hubs in Munich and Frankfurt. We are looking forward to new modern Airbus A220 and A320neo deliveries in the coming years. For our guests and employees, we are driving forward our renewal and thus strengthening Lufthansa’s planned growth in long-haul traffic.

Passengers embarking on Lufthansa City Airlines flights can expect the renowned Lufthansa product and service offering, ensuring a comfortable and enjoyable journey on short and medium-haul routes.

For further information or to book your next business trip with Lufthansa City Airlines, please reach out to your dedicated Global Travel Management Account Manager.

Dave

Delta and American Express launch exclusive Boeing 747 Delta SkyMiles Reserve Card

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Delta and American Express have revealed the latest iteration of the limited-edition Boeing 747 Delta SkyMiles Reserve Card, following the immense success of its initial launch in 2022.

Crafted from the retired bodies of two Delta Boeing 747 aircraft, each boasting over 27 years of service, the new limited-edition cards stand out in a cloud-white hue.

What makes these cards truly special is the incorporation of each plane’s illustrious history, including details such as their maiden and final voyages, tail numbers, and the staggering number of miles they’ve flown.

Aircraft History: the first American Express Delta SkyMiles Reserve Card built from a retired Delta 747 was launched in 2022

Available exclusively for both new and existing Delta SkyMiles Reserve and Reserve Business Card Members, these unique cards will be on offer from 25 April to 5 June, 2024, subject to availability.

This unveiling comes hot on the heels of recent enhancements made to the Delta SkyMiles American Express Cards, aimed at enriching the travel experience and offering ongoing value to cardholders, both in-flight and on terra firma.

Prashant Sharma, Vice President of Loyalty at Delta Air Lines, expressed Delta’s commitment to innovation and customer experience, stating,

Each card carries the legacy of countless journeys and embodies the spirit of exploration that drives our customers and all of us at Delta. When combined with the recently upgraded benefits, these cards provide a nod to our storied past and symbolize the elevated experiences our customers can expect in their future travels.

This unveiling marks a continuation of the partnership between Delta and American Express, who first introduced the Boeing Delta 747 Card design in 2022, paying homage to one of aviation’s most iconic aircraft.

The new design, comprised of 33% metal from a retired Delta Boeing 747 plane and finished in glossy white, draws inspiration from the ethereal beauty of clouds.

Jon Gantman, Senior Vice President and General Manager of Cobrand Product Management at American Express, expressed excitement about reintroducing this popular card design, stating,

We’re bringing back one of our most popular Card designs ever with a new look honoring the ‘Queen of the Skies.’ Given the strong response from customers with our first Card design, we wanted to find another exciting opportunity for aviation enthusiasts and Card Members to have a piece of aviation history in their wallets.

For those eager to get their hands on this piece of aviation history, applications for the limited-edition Reserve card will open to new Delta SkyMiles Reserve and Reserve Business Card Members starting 16 June.

The Delta SkyMiles Reserve and Reserve Business American Express Cards offer an array of premium travel benefits for Delta loyalists, including an enhanced Companion Certificate each year after renewal, an MQD Headstart to aid in achieving Status, miles accelerators, access to exclusive reservations through Global Dining Access by Resy, and more.

As Delta and American Express continue to redefine the travel experience, these limited-edition cards serve as a tangible reminder of the rich history and innovation that define both brands.

For further information about the Delta flights and to make bookings on Delta Air Lines, contact your Global Travel Management Account Manager.

Dave

From farm to First Class: LNER’s new menus spotlight local producers

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LNER, the rail operator, has unveiled its latest First Class menus, reaffirming its longstanding dedication to showcasing and celebrating local food and drink producers along its extensive route.

Spanning from the picturesque landscapes of Caithness in the Scottish Highlands to the bustling streets of London, LNER’s carefully curated selection of suppliers encompasses destinations across its nearly one-thousand-mile journey.

Producers hailing from Aberdeen, Edinburgh, Newcastle, Durham, Northallerton, York, Harrogate, Leeds and Stevenage have been handpicked for not only the exceptional quality of their offerings but also their conscientious approach to production.

First Class: the Dine menu, selected from local producers the length of LNER’s services

The all-new First Class complimentary onboard menus feature an array of tantalising dishes.

Whether passengers opt for Dine, Dish, Deli or Brunch services, they are treated to a diverse culinary experience tailored to their journey.

Embarking on a morning journey? Indulge in a delectable American-style pancake stack, a delightful addition to the renowned ‘Full LNER’ and ‘Full Veggie LNER’ breakfast menus available on Dine services. For a lighter fare, options include Hot Buttery Crumpets or Peach Melba Overnight Oats, featuring a refreshing blend of peach, raspberries, blossom honey, and gluten-free oats soaked in natural yoghurt, available across all four menus.

As the day progresses, passengers can savour a new Homity Pie served with crisp salad on Dine, Dish and Brunch services. Bursting with flavour, this pie boasts a filling of potato, leek, and onion in a creamy sauce, topped with cheddar cheese and accompanied by a crunchy green pea and bean salad drizzled with lemon vinaigrette dressing.

For those opting for Dine services, an enticing fish dish awaits – oven-roasted cod served with boulangère potatoes and green beans, followed by a choice of a cheese plate or a refreshing lemon and elderflower dessert.

Starting 15 May, LNER’s Café Bar and ‘Let’s Eat At Your Seat’ service will introduce a range of new sandwiches and beverages, including vegan and gluten-free options, further enhancing the onboard dining experience.

Richard Judge, Head of Customer Experience at LNER, expressed his enthusiasm for the new menus, stating,

We are always excited when we get to launch a new menu, and we believe this is one of our best and most extensive yet. We are proud to work with local producers and suppliers across our route to create a truly wide range of delicious food and drink options onboard our trains, ensuring our customers get the very best experience and service when traveling with us.

For further information on LNER’s First Class fares and services, customers are encouraged to contact their Global Travel Management Account Manager.

Dave

British Airways returns to Abu Dhabi skyline, strengthening UK-UAE connections

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British Airways has made a triumphant return to Abu Dhabi, marking a significant milestone as its aircraft touched down at Zayed International Airport.

Following a hiatus of four years, both customers and crew were greeted with warmth and enthusiasm upon the resumption of this key route on 21 April.

Operating a daily flight from London Heathrow to Abu Dhabi year-round, British Airways aims to strengthen connections between the UAE and the UK, catering to the diverse needs of travellers, whether for leisure, business or visiting friends and relatives.

Iconic Carrier: Touching Down in Abu Dhabi

The airline will deploy the Boeing 787-9 aircraft during the summer of 2024, enhancing the travel experience for passengers.

Flight BA073 to Abu Dhabi departs London Heathrow at 22:25, arriving in Abu Dhabi at 08:30 the following day. The return flight, BA072, takes off from Abu Dhabi at 10:10, reaching London Heathrow at 15:20.

Elena Sorlini, Managing Director and Chief Executive Officer at Abu Dhabi Airports, expressed her delight, stating,

We extend a warm welcome to British Airways as they start operating at Zayed International Airport with a daily schedule that promises to enrich connectivity and invigorate both business and tourism. Our new award-winning and cutting-edge terminal offers visitors an unparalleled introduction to the vibrant UAE capital, where they will be greeted with Emirati hospitality at its finest.

Calum Laming, Chief Customer Officer at British Airways, shared his excitement, saying,

We are really excited to be celebrating our Abu Dhabi route launch. The new daily flight connects Abu Dhabi with London Heathrow and beyond, providing our customers with another amazing destination within our expansive global network and further growing our connections with the UAE. With four cabins to choose from, including First, we are confident customers will enjoy our exceptional and original British Airways service brought to life by our incredible colleagues. And on a personal level, it is an honour to return to the fantastic city and Emirate of Abu Dhabi where I was lucky to live for the best part of a decade.

The resumption of British Airways’ Abu Dhabi route not only signifies enhanced connectivity but also reinforces the airline’s commitment to providing exceptional service to its passengers.

For further information about British Airways’ services and bookings, customers are encouraged to contact their Global Travel Management Account Manager.