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Manchester Airport unveils a first look at its fully transformed Terminal 2

Manchester Airport has unveiled a fly-through video showcasing the new passenger experience at its fully transformed Terminal 2, part of the airport’s £1.3bn, decade-long transformation programme.

The development is set to benefit UK business travellers significantly, offering enhanced facilities such as a modernised check-in area, state-of-the-art security equipment, and a revamped departure lounge featuring high-end brands like Chanel, a LEGO store and dining options including a JD Wetherspoon pub and the Great Northern Market.

These updates aim to improve efficiency, comfort, and the overall travel experience for passengers travelling for work.

Paul Baker, Sales Director of Global Travel Management, commented:

The modernisation of Manchester Airport’s Terminal 2 brings substantial benefits to UK-based business travellers, ensuring they can enjoy a seamless and efficient journey with access to world-class facilities.

The fly-through video offers a first look at the new terminal, starting in the spacious check-in area and moving through the advanced security hall and World Duty Free store. It also highlights the Boutique Mall with premium shopping options, The Avenue with its vibrant dining and retail experiences, and the striking honeycomb light art installation.

This enhanced terminal experience reflects Manchester Airport’s commitment to connecting the North to global destinations.

With the transformation expected to generate 16,400 new jobs and boost the Northern economy by nearly 80% to £6.3bn by 2040, the project underscores the airport’s pivotal role in supporting business travel and trade.

For details on flights to or from Manchester Airport, contact your Global Travel Management Account Manager.


TfL celebrates 25 years of transforming London’s transport network for business and beyond

Transport for London (TfL) is celebrating 25 years of transforming the capital’s transport network, marking a quarter-century of innovation and improvements that have supported London’s economy, connectivity, and sustainability.

This milestone is significant for UK-based business travellers, as TfL’s advancements—such as the Elizabeth line, the Night Tube, and expanded step-free access—have enhanced the efficiency and accessibility of travelling across London for business. With key developments like contactless payments, high-speed connections, and initiatives like Vision Zero, TfL continues to shape a transport network that meets the needs of both local and international travellers.

Paul Baker, Sales Director of Global Travel Management, commented,

TfL’s progress over the past 25 years has been instrumental for business travellers. Innovations like the Elizabeth line and real-time mobile connectivity have made navigating the capital easier and more efficient, helping UK businesses thrive in a connected city.

Highlights of TfL’s achievements include the Elizabeth line, now the UK’s busiest railway, which has driven economic growth and created jobs nationwide. The introduction of the Oyster card and contactless payments has revolutionised commuting, while efforts to make over 200 stations step-free have supported inclusivity. TfL has also led sustainability initiatives, introducing over 1,800 zero-emission buses and pioneering the Ultra Low Emission Zone, which has improved air quality across London.

London’s Transport Commissioner, Andy Lord, emphasised the ongoing commitment to innovation, stating,

We are excited to look ahead to the next 25 years, delivering new projects for Londoners, benefiting both the capital and the UK as a whole.

Deputy Mayor for Transport, Seb Dance, said,

For 25 years, TfL has been connecting Londoners to work, education and leisure opportunities, working to deliver a transport network that is worthy of the greatest city in the world. The Mayor and I are excited for what’s to come, including the next phase of the Superloop, new Piccadilly line and DLR trains, continuing the expansion of our cycle network, and accelerating efforts to make the network more accessible. The Mayor and I are so proud of what TfL has achieved in the last 25 years and we are determined that it will continue to deliver a world-leading service, contributing to a better, safer and fairer city for all Londoners.

Some of TfL’s key achievements over the last 25 years include the following, some of which will appear on posters as part of the work to mark TfL’s anniversary:

  • 2000 – TfL’s tram system launched – since then, it has carried more than 590 million passengers
  • 2002 – TfL’s online Journey Planner launched, the first multi-modal system of its kind in the UK, allowing customers to plan journeys across several modes
  • 2003 – The Oyster smart card was introduced
  • 2004 – TfL’s education programmes, now known as TfL Travel for Life, have supported more than three million children to travel towards a brighter, safer and more sustainable future since 2004
  • 2005 – TfL’s entire fleet of buses became fully wheelchair accessible; The introduction of free travel for children on TfL services
  • 2006 – The launch of Baby on Board badges
  • 2008 – The first wide aisle ticket gates were installed at Tube stations as part of TfL’s commitment to make the Underground accessible for wheelchair users, older people, parents with children and travellers with luggage; Priority seating launched, encouraging customers to give up seats for pregnant women, as well as people with disabilities or those less able to stand, making travel easier and safer for all
  • 2009 – iBus was fully rolled out. iBus gave London next stop audio and signs, information on all buses and live information on apps and website
  • 2010 – The first ever air-conditioned, fully walk through Tube train on the Metropolitan line launched, designed to make life easier for people with disabilities and keep customers more comfortable; Since 2010, more than 137 million journeys have been made on TfL cycle hire bikes, which are now called Santander Cycles. The scheme now includes e-bikes and has doubled the number of cycle hire points across the city since its introduction; London’s streets become the first in England to trial pedestrian countdown technology, which tells pedestrians how long they have to safely cross the road
  • 2012 – TfL helped millions to attend the 2012 London Olympic and Paralympic Games and kept the rest of the city moving; TfL introduced manual boarding ramps on the Tube to significantly improve accessibility in advance of the Paralympic Games, contributing to the most accessible Games at the time; The 60+ Oyster photocard was introduced
  • 2016 – The Night Tube launched – with 7.8 million passengers in the first 12 months; The introduction of the Hopper fare – unlimited bus and tram journeys within an hour of first touching in, for the price of a single fare
  • 2019 – The first Cycleway launched in 2019, and today London’s cycling network is spans more than 400km, the same length as the Tube network; TfL launched the world’s first lorry safety scheme (Direct Vision Standard Scheme) to help improve the visibility of people walking, cycling or riding e-scooters or motorcycles. Since its introduction, fatal collisions have fallen by 49%
  • 2021 – The Northern line was extended to Battersea Power Station and Nine Elms – the first major Tube extension this century – enhancing access to transport for customers
  • 2022 – The Elizabeth line launched, increasing rail capacity by 10%, the biggest increase in the capital in 70 years and creating the UK’s most popular railway service
  • 2023 – The 1,000th zero-emission bus launched on London’s network
  • 2024 – The Care Leaver Oyster photocard was introduced; The first phase of the Superloop was completed, connecting outer London boroughs more quickly with express bus services
  • 2025 – The first new Piccadilly line air-conditioned trains will start to be introduced on the TfL network; The first new DLR trains will come into service; TfL will finish converting its bus shelter lighting to LED – currently at 95% of shelters – to create safer, brighter and more welcoming spaces across the network for customers

For more information on how these developments can benefit your business travel experience, contact your Global Travel Management Account Manager today.

Air France introduces signature fragrance AF001 to enhance traveller experience

For the first time in its history, Air France has launched its signature home fragrance, AF001, created in collaboration with renowned master perfumer Francis Kurkdjian, artistic director of Maison Francis Kurkdjian. This initiative underscores Air France’s commitment to showcasing French excellence and enhancing the sensory experience for its passengers.

For UK-based business travellers, this development highlights Air France’s dedication to delivering a superior travel experience. The introduction of AF001 in lounges and cabins elevates the ambiance, providing a more relaxing and enjoyable environment, ideal for preparing for or unwinding after a business trip.

From 15 January 2025, this unique fragrance will be introduced at Paris-Charles de Gaulle, greeting passengers in the lobbies, lounges, and La Première suites. Initially featured in lounges across terminals 2E (halls L and M), 2F, and 2G, the fragrance will be gradually rolled out to other Air France lounges globally. With its comforting musky scent, mimosa notes from southern France, and delicate floral hints of jasmine and rose, AF001 evokes space, calm, and light – a true olfactory journey for travellers.

Francis Kurkdjian shared his pride in creating this exclusive fragrance:

It was the illusion of a ray of sunshine on the wings of an aircraft that inspired me to create this light, fresh and comforting home fragrance.” Fabien Pelous, SVP Customer Experience at Air France, added, “The Air France travel experience now elevates all five senses…and now smell with this prestigious signature fragrance.

The fragrance is a nod to Air France’s iconic history, with its name, AF001, referencing the legendary Concorde flights between Paris and New York. Designed to accompany travellers from the very start of their journey, AF001 captures the French art of living and reinforces Air France’s brand identity.

Paul Baker, Sales Director of Global Travel Management, commented:

This thoughtful enhancement from Air France demonstrates their commitment to improving the business travel experience for UK customers. The addition of AF001 promises to make lounges and cabins more welcoming and enjoyable for travellers.

If you would like information on any Air France flights, routes and fares, please contact your Global Travel Management Account Manager.

Meet Sama: Qatar Airways introduces the world’s first digital human cabin crew

Meet Sama, the world’s first AI-powered digital human cabin crew, who is now making waves on social media as the face of Qatar Airways’ innovation. Sama’s Instagram account, @SamaOnTheMove, combines travel tips, personal stories from her layovers, and behind-the-scenes glimpses into life as a cabin crew member, offering a fresh perspective for travellers worldwide.

For UK-based business travellers, Sama’s presence on social media presents a unique opportunity to gain insights into Qatar Airways’ extensive network of over 170 destinations. Her posts provide valuable travel tips and inspiration for navigating key business hubs and discovering hidden gems during work trips. Sama’s engaging and relatable content ensures that business travellers can stay informed and connected to the latest in global travel trends.

Qatar Airways’ Senior Vice President Marketing and Corporate Communications, Mr. Babar Rahman, commented:

Introducing Sama on Instagram is an extension of our vision to blend human connection with technological innovation. Sama is not just a digital human; she’s a reflection of how we see the future of travel—personal, engaging, and deeply connected to the experiences that matter. Her presence marks a step forward in how we humanise our brand and create moments that resonate with our global audience.

Sama’s debut at ITB Berlin 2024 was met with great acclaim, showcasing Qatar Airways’ commitment to innovation and emotional engagement. Whether she’s sharing tips on navigating a new city, uncovering cultural treasures, or offering a behind-the-scenes perspective on life in the skies, Sama’s content is designed to inspire and inform. She invites followers to explore diverse cultures and traditions, ensuring that every journey is memorable and enriching.

Paul Baker, Sales Director of Global Travel Management, said:

Sama’s arrival is an exciting development for UK-based business travellers. Her content offers practical insights and inspiration for navigating some of the world’s most important business destinations. It’s another example of how innovation in travel can enhance the experience for those who travel for work.

Discover Sama’s journey and experience the future of travel storytelling by following her on Instagram at instagram.com/SamaOnTheMove.


Emirates unveils special Real Madrid livery on Boeing 777 ahead of Spanish Super Cup

Emirates, the Official Main Partner of Real Madrid, has unveiled a special livery on one of its Boeing 777 aircraft, celebrating its long-standing partnership with the iconic football club. The aircraft landed in Madrid yesterday, flying Real Madrid’s first team players on a special chartered flight to Jeddah for the Spanish Super Cup tournament, which runs from 8 to 12 January.

This development is particularly exciting for UK-based business travellers who frequently fly with Emirates, as the airline continues to demonstrate its commitment to offering unique experiences and world-class service. Emirates has been a partner of Real Madrid since 2011 and became the club’s shirt sponsor in 2013, with the partnership now extending to 2026 – marking the longest shirt sponsorship in La Liga history.

The newly revealed livery showcases top Real Madrid players, including Jude Bellingham, Kylian Mbappe, Vinicius Junior, Luka Modric, Lucas Vazquez and Federico Valverde, providing an added touch of exclusivity for passengers aboard the aircraft.

Real Madrid fans and frequent Emirates flyers can look forward to spotting the specially designed Boeing 777 as it flies to destinations such as Athens, Vienna, Miami, Seattle and Kuwait. For business travellers, this collaboration highlights Emirates’ continued efforts to connect travellers with unique opportunities while delivering exceptional service.

In addition to its innovative partnerships, Emirates has made significant investments in enhancing its fleet. With a multi-billion dollar retrofit programme, the airline has refurbished 40 aircraft, including the introduction of its highly praised Premium Economy cabins. Emirates has also expanded its fleet with the addition of its first A350, which currently serves routes including Edinburgh, Kuwait, and Bahrain.

Paul Baker, Sales Director of Global Travel Management, commented,

This latest development from Emirates demonstrates the airline’s dedication to elevating the travel experience. UK-based business travellers flying with Emirates can enjoy not only world-class service but also the unique opportunity to engage with exclusive partnerships like this one, making their journeys even more memorable.

For further details about Emirates’ enhanced services and its latest developments, contact your Global Travel Management Account Manager today.


Five more Airbus A350-1000s to join Lufthansa’s fleet as part of modernisation strategy

The Lufthansa Group has announced an additional order of five Airbus A350-1000 aircraft, bringing the total number of A350s ordered to 75. This latest acquisition reinforces Lufthansa’s ongoing commitment to fleet modernisation and sustainability, with deliveries scheduled between 2028 and 2030.

For UK-based business travellers, the introduction of more state-of-the-art aircraft by one of Europe’s leading airlines translates to greater comfort, improved efficiency and a reduced environmental footprint on international routes frequently used by corporate clients.

Lufthansa’s expanding A350 fleet will replace older, four-engine models such as the Boeing 747-400 and Airbus A340 series, which are being gradually phased out. The new aircraft consume up to 35% less fuel and produce significantly lower CO₂ emissions, supporting Lufthansa’s goal of halving net CO₂ emissions by 2030 and achieving carbon neutrality by 2050.

Carsten Spohr, Chairman of the Executive Board and CEO of Deutsche Lufthansa AG, highlighted the significance of this order, stating:

Today’s order underscores our great confidence in our long-standing, close and successful partnership with Airbus. With the state-of-the-art A350 long-haul jets, we are accelerating the largest fleet modernisation the Group has done so far. We are investing more than ever before to make air transport more sustainable, to achieve our CO₂ reduction targets and at the same time offer our customers the highest level of comfort with a first-class travel experience.

This latest investment of around two billion US dollars not only enhances Lufthansa’s fleet but also strengthens their competitive edge as one of the largest A350 customers globally. The A350-1000 offers approximately 15% more capacity compared to the A350-900, enhancing the airline’s ability to meet growing demand on high-traffic business routes.

Paul Baker, Sales Director of Global Travel Management, commented on the news:

Lufthansa’s continued investment in cutting-edge aircraft is excellent news for UK-based business travellers. The improved efficiency, lower emissions and enhanced passenger experience align perfectly with the evolving needs of corporate travellers who value sustainability and comfort in their journeys.

To date, Lufthansa has ordered 770 aircraft from Airbus, cementing its status as Airbus’ largest customer worldwide. The upcoming integration of ITA Airways into the Lufthansa Group in January will further expand the fleet by an additional 100 short- and long-haul aircraft.

If you would like further information about flights on Lufthansa Group airlines, please contact your Global Travel Management Account Manager.


Introducing The British Airways Club: More ways to earn Tier Points

British Airways has announced significant updates to its loyalty programme, introducing new ways for members to earn Tier Points and progress through the tiers.

These changes, effective from 1 April 2025, will directly benefit UK-based business travellers, offering them more opportunities to reach higher status levels through everyday spend. The rebrand sees the British Airways Executive Club become The British Airways Club, introducing enhanced methods of accumulating Tier Points through ancillary spend, credit card usage, and British Airways Holidays packages.

From April, members will earn one Tier Point for every £1 spent on eligible extras such as seat selection, additional baggage and even contributions to Sustainable Aviation Fuel (SAF). This shift means that business travellers can now boost their Tier status not just through flights but through associated travel expenses, ensuring faster progression and increased benefits.

Paul Baker, Sales Director of Global Travel Management, highlighted the advantage to UK-based business travellers:

These changes represent an exciting opportunity for our clients. The ability to earn Tier Points through seat selection, baggage fees and even holiday bookings makes it easier than ever to gain and maintain status. For business travellers, this creates a great way to maximise rewards, reflecting the diverse nature of corporate travel today.

A key enhancement is the permanent introduction of limitless Tier Point earning on British Airways Holidays. This follows the success of a double Tier Points promotion, now made permanent, enabling business travellers to achieve elite status with fewer trips.

Additionally, later in 2025, BA American Express Premium Plus Cardmembers will have the chance to earn up to 2,500 Tier Points by spending on their card, further enhancing the opportunities available.

Colm Lacy, British Airways’ Chief Commercial Officer, said:

The changes we have announced today underline our continued investment in our loyalty programme and in our customers. Based on our Members’ feedback, we’ve built on the changes we’ve already made – including how customers collect Avios and their membership year – in a way that we believe better rewards their loyalty and reflects their changing travel needs.

To mark the launch, British Airways is offering bonus Tier Points for bookings made before 14 February 2025 for travel from 1 April 2025 onwards.

Global Travel Management clients with existing bookings for travel after 1 April 2025 will automatically have their Tier Points adjusted to the new earning method, ensuring they receive the same or higher rewards as under the current system.

If you would like to find out how these changes can benefit your business travel, contact your Global Travel Management Account Manager today.


Gatwick and GWR join forces to enhance rail connections for business travellers

London Gatwick and Great Western Railway (GWR) have formed a strategic partnership aimed at enhancing the North Downs Line, which connects the airport to Surrey, Reading, and the Thames Valley. The announcement, made during London Gatwick’s annual Transport Forum, signals a commitment to improving station facilities, services, and passenger experience along this key route.

This development is particularly significant for UK-based business travellers, many of whom rely on efficient rail connections to reach meetings, conferences, and workplaces across the region. Enhancing the North Downs Line will not only improve connectivity but also contribute to more sustainable travel options, aligning with growing corporate priorities for reducing carbon footprints during business trips.

The partnership focuses on fostering collaboration between London Gatwick and GWR to promote service development, implement station improvements, and engage with local communities. This joint effort supports London Gatwick’s Decade of Change sustainability initiative, which aims to increase public transport usage to 60% by 2030, including zero and ultra-low emission journeys. Enhanced rail connections through this partnership will also bolster air-to-rail integration, further reinforcing London Gatwick’s role as a major multimodal transport hub.

Jonathan Pollard, Chief Commercial Officer of London Gatwick, emphasised the broader benefits of this collaboration, stating:

The Great Western Railway service to Reading is already a vital service for London Gatwick’s passengers and colleagues, not to mention the local communities along the North Downs Line. This partnership provides the framework for an even more ambitious and collaborative approach to developing air-to-rail services at London Gatwick, and we are delighted to continue this journey with the GWR team. As we look to grow through our Northern Runway Project, it is imperative we continue improving our transport options for passengers and local communities.

Similarly, Tom Pierpoint, Commercial Development Director of GWR, highlighted the value of the North Downs Line and the new partnership:

Great Western Railway recognises that the rail industry plays a key role in driving economic growth, supporting communities, and enabling our customers to travel for a multitude of purposes. Creating this partnership provides further energy to keep delivering for our communities in a new and innovative way that paves the way for great local and regional outcomes.

For UK-based business travellers, the improved connectivity from the North Downs Line will simplify access to the airport and surrounding regions, enhancing both domestic and international travel experiences. The partnership also underscores the importance of sustainable travel in the business sector, reflecting the growing demand for eco-conscious corporate policies.

Paul Baker, Sales Director of Global Travel Management, commented:

This partnership between London Gatwick and GWR is fantastic news for UK-based business travellers. Enhanced rail connections mean greater convenience, time savings, and more sustainable travel options, which are increasingly important to our clients. We’re excited to see the benefits this collaboration will deliver.

For more information about flights from Gatwick or GWR journeys, contact your Global Travel Management Account Manager today.


New digital 3D maps help passengers navigate key stations in the South East with ease

Three-dimensional digital maps have been introduced by Govia Thameslink Railway (GTR) to assist passengers, particularly those with disabilities, in navigating key stations across London, Sussex and Bedfordshire with greater ease and confidence.

This innovative project, which is currently being trialled at ten stations, enables passengers to plan their journey in advance using interactive 3D maps.

Gatwick Airport: the new 3D station plan of the rail station at LGW

Available on mobile phones and computers, these maps highlight accessible routes, staircases, lifts and ticket gates, providing a detailed, aerial view of the stations. This ensures that passengers can plan their route from street level to their seat before even arriving at the station.

The initiative will be particularly useful for business travellers who often rely on train stations as part of their busy schedules, ensuring a smoother and more efficient journey.

Luton Parkway: Maps showing footbridge, platform and forecourt levels

For individuals with access needs, these maps offer a valuable resource in making travel less stressful and more manageable, helping them to navigate stations with confidence and independence.

Carl Martin, Accessibility Lead at Govia Thameslink Railway, commented:

We understand that for some of our customers, visiting a new station can feel overwhelming. Whether it’s finding essential facilities or navigating between platforms, our goal is to ensure everyone can travel independently and with confidence, regardless of their access needs. We’re really pleased to introduce these new maps as part of our commitment to create a more inclusive and accessible railway. Together with other helpful guides on the assisted travel pages of our websites, they’ll help people plan a smooth and stress-free journey.

Currently, bird’s-eye-view maps are available for all stations served by GTR. However, feedback has highlighted areas for improvement, as some maps were not to scale or difficult to read, especially at larger, more complex stations. The new 3D diagrams address these issues by colour-coding accessible routes and clearly showing different station levels. These enhanced maps can be accessed through National Rail Enquiries or directly via the websites of GTR’s train brands.

The first ten stations to feature these new 3D maps are:

  • Brighton
  • City Thameslink
  • Denmark Hill
  • East Croydon
  • Elephant & Castle
  • Finsbury Park
  • Gatwick Airport
  • London Blackfriars
  • Luton Airport Parkway
  • Peckham Rye

These stations were selected based on their high footfall and complex layouts, such as multiple levels or entrances. Denmark Hill, for instance, was chosen due to its proximity to King’s College Hospital, an important factor for many passengers with specific accessibility needs.

If the trial proves successful, there is the potential for more stations to be added to the scheme, further enhancing the accessibility of the rail network for all passengers.

Paul Baker, Sales Director of Global Travel Management, said:

For UK-based business travellers, these new 3D maps are a game-changer. Having a tool that helps with the accessibility and navigation of stations across London and the South East will be invaluable for those who travel frequently, especially when managing time-sensitive trips. This initiative not only supports the needs of disabled passengers but also helps business travellers save time and reduce stress on their journeys.

For information on journeys on GTR routes, please contact your Global Travel Management Account Manager.

New travel podcast with Clara Amfo explores inspiring travel stories with top guests

A brand-new podcast, Routes with Clara Amfo, is launching in collaboration with LNER on November 7, 2024, bringing listeners engaging travel stories and life experiences from notable guests including Tom Grennan, Candice Brathwaite, Babatunde Aleshe, and Arielle Free.

For UK-based business travellers, especially those familiar with journeys along the LNER East Coast Mainline, Routes offers a refreshing take on travel. Instead of the usual travel tips, Clara and her guests dive into the meaningful, personal and sometimes humorous side of travel, sharing moments that have influenced their lives, careers and outlooks.

This podcast’s blend of inspiration and relatability could resonate with business travellers who often find unique meaning in their journeys, whether domestic or international.

The podcast’s first episode features musician Tom Grennan, who reflects on transformative travel moments, from a childhood trip at age nine to discovering his passion for music during a visit to London with his mother.

New podcast: From first trips to unforgettable adventures, Routes with Clara Amfo takes listeners on a journey through travel memories that shaped each guest

In each episode, Clara Amfo creates a space for her guests to share their biggest travel moments, unexpected encounters, and even the annoyances they’ve encountered along the way.

Commenting on the podcast, Clara Amfo said,

I’m delighted to team up with LNER for the Routes podcast, where we get into the fun, personal and sometimes awkward side of travel! Travel has always been my way of embracing new experiences, and I love exploring during work and in my downtime. We have a great lineup of guests who all bring their unique and universal takes on what it is to step outside of their usual surroundings, that will hopefully inspire our listeners to do the same!

LNER’s Communications Director, Stuart Thomas, added,

I’m so excited about the launch of Routes with Clara Amfo, with a stellar guest list and a brilliant host. There’s nothing better than relaxing on one of our trains and listening to a podcast – and I know this one is going straight to the top of my list.

As well as being available through all the usual podcast channels, Routes will be available directly onboard LNER services using a seat-back QR code.

Paul Baker, Sales Director of Global Travel Management, commented,

It’s exciting to see the launch of Routes, a podcast that offers an entertaining and insightful look at what travel can mean to people from all walks of life. Business travellers who listen to Clara’s conversations are likely to find fresh inspiration and may even see parallels with their own travel experiences, whether they’re embarking on new opportunities or finding motivation during their journeys.

Routes with Clara Amfo will be available on all major podcast platforms and directly on LNER trains, offering easy access to the series for both regular and occasional travellers.

For information about LNER journeys, contact your Global Travel Management Account Manager.