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The best exhibitors at The Business Travel Show 2020

Global Travel Management visited The Business Travel Show at Kensington Olympia in February 2020.  But, in case you missed the event, we have produced a run-down of some of the best exhibitors at the show. 

The WIN Global Travel Network

WIN connects Travel Management Companies around the world, with a large network of locally-based TMCs in 75 countries. So, if you need to have business travel expertise in any location outside the UK, WIN can help Global Travel Management provide this for you.

Paul Baker, Sales Director of Global Travel Management said

I have worked with John Hobbs-Hurrell and his team for several years.  They’re great at finding expert local knowledge in markets outside the UK.

Paul Baker with John Hobbs-Hurrell, Global Head of WIN Global Travel Network

Atriis

Atriis creates and runs the technology behind the industry-leading online travel booking tool.  And it’s the platform behind GTM Online. It It’s available 24 x 7 and means that all forms of travel are available to search and book immediately, at any time, by GTM customers.

Paul said,

We use Atriis as the backbone of GTM Online for one simple reason: it provides a very simple solution to complete the complex process of booking travel, without the need to pick up the phone or send an email.  Atriis have some exciting developments that will make GTM Online even better – we are looking forward to being able to share that information.

Amy Jeffery of Atriis with Paul Baker

Blacklane

Blacklane is a global chauffeur service, providing airport pickups and drop-offs or A-to-B trips between business meetings. They offer reliable, professional, licensed, insured drivers and you can book a Blacklane driver using GTM Online, or via your GTM Account Manager.

Paul explained,

The main two reasons we like to use Blacklane is that they are professional and reliable.  You can trust Blacklane drivers to be there when you need – and in all the time we have worked with Blacklane, they have never, ever let a client down. 


Paul Baker, with Carolin Sander, Senior Key Account Manager of Blacklane

Heathrow Express

Heathrow Express offers a great way to travel between central London and your terminal at London Heathrow Airport.  If you have a flight from – or to – Heathrow, don’t forget to book a Heathrow Express ticket, either online on GTM Online or direct with your GTM Account Manager.

Paul was keen to spell out what he thinks about Heathrow Express,

The great thing about Heathrow Express for our customers is that, when they book a flight from Heathrow and a Heathrow Express ticket, they can then sit back and not worry about anything.  They’ll be whisked from Paddington to the airport in as little as 15 minutes, without having to queue for tickets at the station or complete post-trip expenses claims.  And, as Heathrow Express can be booked on GTM Online or via GTM Account Managers, many customers have the view that their “flight” starts or ends at Paddington.

Paul, with Richard Young, Sales and Distribution Manager of Heathrow Express

Evolvi

We book UK domestic rail through the Evolvi platform. This means that GTM customers can benefit from the full range of UK rail services, including paper tickets, TODs (ticket on departure) and now, e-tickets.  All these trains can be booked either online, using GTM Online, or via a GTM Account Manager.

Paul observed,

Evolvi provide a simple solution to a complex technical challenge: choosing, sorting, selecting and buying train tickets, anywhere across the UK domestic rail network.  As Evolvi accomplish this reliably and efficiently, we make sure every GTM customer can access train tickets through Evolvi. Pic and caption

Paul Baker, with Melanie Glass, Head of Account Management at Evolvi

Travelport

Travelport isn’t the best-known name among business travellers, because, frankly, business travellers don’t need to know who Travelport is or what it does. But Travelport provides technology services which are critical to airlines, hotels and car rental companies; and a “travel commerce platform”, through which the world’s leading travel suppliers are able to make their content and services available to Global Travel Management.

We have a long-standing relationship with Travelport and almost every flight booking we make comes through Travelport’s technology.  They’re an industry leader and we rely on their experience and expertise when planning future products and services, like our new app, Dave.  Travelport also publish insights into the global travel market, such as Travel Trends 2020 which is a surVey drawn from more than 23,000 travellers across the world.

Paul Baker with Travelport’s Paul Broughton

Business Traveller and Cellars in the Sky

One of our favourite sources of news about business travel – apart from the GTM Twitter account, of course – is the monthly publication Business Traveller. It’s been going since 1976 and now has fourteen editions around the world.  One of the best features is Cellars in the Sky – the annual award scheme that’s been running since 1985 recognising the best wines served on board the world’s airlines in First Class and Business Class.

After meeting Tom Otley, the Editor of Business Traveller and Holly Khorsand, the Business Traveller Events Manager, and after sampling some of the Cellars in the Sky winning wines, Paul said,

Cellars in the Sky is a great way to highlight one of the most enjoyable aspects of flying in business class or first class.  And I can confirm that the 2016 Brennan B2 available on Air New Zealand is a great choice as the best red wine served in business class last year.

Paul Baker with Holly Khorsand of Business Traveller

Let your GTM Account Manager know if you would like more information about any of the exhibitors listed here.

Can I be sure my business trip will take place?

At GTM, we know how critical clients’ meetings are. But carefully planned business trips can be at risk if suppliers fail to meet their obligations.

As well as the terrible job losses, the news of Thomas Cook’s demise in September 2019 and that of Monarch Airlines in October 2017 caused huge problems for holiday makers and unprecedented peace-time repatriation efforts.

Disruption to holiday plans is upsetting and unsettling. But if business travel plans are compromised, even more could be at stake.

So, at GTM, we make sure we offer our clients the greatest levels of protection and confidence possible. To back up the professional service all clients receive from our experienced business travel consultants, we benefit from membership and accreditation from a number of professional travel organisations.

GTM is accredited by IATA The International Air Trade Association comprises 290 airlines, representing 117 countries. IATA accreditation is the industry’s “seal of approval” and is recognised worldwide. You can find out more about IATA here https://www.iata.org

GTM is a member of ABTA ABTA, The Travel Association (formerly, the Association of British Travel Agents) maintains a Code of Conduct for its members, so that our clients benefit from accurate information; advice on passport, visa and health requirements; an offer of alternative accommodation in the case of building works. You can find out more about ABTA here https://www.abta.com/

GTM holds an ATOL licence The Air Travel Operators’ Licence is the independent specialist aviation regulatory arm of the Civil Aviation Authority. The ATOL scheme ensures its members are financially sound and that clients are protected in case of company failure. You can find out more about ATOL here https://www.caa.co.uk/Our-work/About-us/Our-role/

GTM is part of the Advantage Travel Partnership The Advantage Travel Partnership is the United Kingdom’s largest independent travel agency partnership, solely owned by its members. You can find out more about the Advantage Travel Partnershp here https://www.advantagemembers.com/

GTM is a member of the WIN Global Travel Network The WIN Global Travel Network is a connected group of travel management companies employing more than 30,000 people in 75 countries, providing round-the-clock support and ensuring service excellence. You can find out more about the WIN Global Travel Network here https://wintravel.org/

The diligent professionalism with which our staff carry out travel management for our clients is enhanced and backed-up by our long association with these travel organisations. So, if any business trip is let down by a supplier being unable to carry out its commitments, GTM is perfectly placed to ensure that others can step in and save the day.