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JetBlue orders 30 additional Airbus A220-300, raising its firm order to 100

JetBlue has announced an agreement to exercise its option to add 30 additional Airbus A220-300 aircraft to its order book, bringing the total number of A220s in the airline’s fleet and on order to 100.

The aircraft’s strong economics and operational performance are a key to JetBlue’s long-term cost performance, while also enabling more sustainable flying, greater flexibility to support JetBlue’s network strategy, and the introduction of its all-new onboard experience to more customers.

Robin Hayes, chief executive officer of JetBlue said

We’re already seeing benefits from the eight A220s we’ve added to the fleet, and we’re very happy to have more on the way.

We’ve seen double-digit increases in customer satisfaction scores, and these fuel-efficient aircraft support our leadership in reducing carbon emissions.

With 30 additional A220s on order, we’re in a position to accelerate our fleet modernisation plans to deliver stronger cost performance and support our focus city network strategy.

Christian Scherer, Airbus Chief Commercial Officer and Head of Airbus International said:

It is very rewarding to see a happy customer coming back for more aircraft not even a year after entry into service of its first A220.

We salute our friends at JetBlue on this landmark deal.

Over 700 A220 orders to date underscore the strong market appetite for this all-new single aisle aircraft.

In 2018, JetBlue announced its initial order of 60 A220s and the option for 60 additional aircraft. JetBlue converted 10 of 60 options to firm orders in 2019, and the 30 A220s now announced will enable acceleration of the retirement of JetBlue’s Embraer E190 fleet.

JetBlue’s initial order for 60 A220 aircraft was announced in July 2018.

JetBlue say that the A220’s spacious and comfortable cabin makes it the perfect fit for JetBlue, which has consistently led U.S. airlines in onboard experience.

The airline’s A220s are outfitted with 140 Collins Meridian seats, customised around customer feedback and featuring a number of design elements with comfort and convenience in mind.

Seating is arranged in a two-by-three configuration offering multiple seating options for all party sizes and includes USB-C, USB-A and AC power at every seat.

JetBlue – which claims to offer the most legroom in ‘coach’ – makes great use of the A220’s ultra-modern design to create an elevated customer experience throughout the interior.

The airline explained that every aspect of the aircraft has been meticulously customised to create the perfect environment to deliver JetBlue’s award-winning service. Customer comfort is enhanced with bigger windows for better views and a more spacious feel, reconfigured overhead bins for additional carry-on bag capacity and custom LED mood lighting designed to provide a more soothing inflight experience with lighting scenarios that change with time of day or phase of flight.

JetBlue to launch services from London to Boston and New York

JetBlue has announced it intends to launch multiple daily flights from New York and Boston to London in 2021.

The new routes, which will be served by Airbus A321LR single-aisle aircraft, will mark the first-ever transatlantic service offered by the award-winning airline.

Joanna Geraghty, president and chief operating officer of JetBlue, explained how the airline came to the decision to start services to London:

Twenty years ago, our founders had a simple formula for choosing a new market – it had to be overpriced, underserved, or both.

London is the largest metro area JetBlue doesn’t yet serve from both Boston and New York, and we could not be more thrilled to be changing that in the years ahead.

The fares being charged today by airlines on these routes, specifically on the premium end, are enough to make you blush.

Known in the U.S. for having the most legroom in economy, live television at every seat, free Wi-Fi internet, complimentary snacks and soft drinks, and great customer service, JetBlue’s entrance into the transatlantic market should introduce a new era of customer-focused, low-fare travel for both business and leisure travellers. The airline’s Mint premium experience, which disrupted transcontinental travel in the U.S. with accessible fares and a thoughtful reinvention of the business class cabin, promises to offer transatlantic customers a fresh choice.

Some of JetBlue’s 22,000 crewmembers

Growth into Europe seems to be the next natural step in JetBlue’s focus city expansion strategy. The new service will strengthen JetBlue’s relevance in its two largest focus cities while also answering calls from loyal business and leisure customers who have, until now, been forced to fly other carriers to and from London.

According to JetBlue, the airline is “developing a reimagined, transatlantic version of its premium Mint product” which will feature more lie-flat seats than currently offered on the airline’s existing A321 aircraft. Transatlantic Mint product features and design elements, combined with JetBlue’s specially trained Mint inflight crewmembers, will “create an intimate and exclusive travel experience”. And, like its transcontinental Mint business model, “JetBlue will offer the elevated flying experience for a fraction of what other airlines are charging today for premium seats”.

JetBlue’s domestic U.S, customers in JetBlue Mint are used to the longest lie-flat seat (6’ 8”) on domestic premium flights, featuring a massage function, adjustable cushions and the only private suite among U.S. airlines.

Joanna Geraghty commented further:

The success Mint has had on driving down the exorbitant airfares that our competitors were charging, stimulating new demand, and forcing the entrenched carriers to up their game, is a big reason we believe London is the next natural market for JetBlue to be successful and make a positive impact on consumers.

JetBlue will initially convert 13 aircraft in its existing Airbus A321 order book to the LR version with the ability to convert more. The A321LR will allow JetBlue to tap into new long-haul markets that were not previously accessible with its current single-aisle aircraft.


JetBlue is converting its orders of Airbus A321 to the longer-range A321LR.

Commenting on the new JetBlue relationship, Airbus Chief Commercial Officer, Christian Scherer said:

JetBlue has pioneered new travel possibilities for their customers for years,” said Christian Scherer, Airbus Chief Commercial Officer. “All of us at Airbus are honoured to provide the strategic aircraft platform to enable this next chapter in the story of our partners at JetBlue.

Today, JetBlue serves nearly two dozen countries. The airline has been flying internationally for nearly fifteen years with a significant portion of its operations in the Caribbean and Latin America with flights reaching as far south as Ecuador and Peru.

Paul Baker, Sales Director of Global Travel Management commented:

Jetblue’s entry to the transatantic market will be a boost for UK-based companies doing business in New York or Boston.  They will bring a fresh approach to the market and we look forward to making their offer available to our clients.

JetBlue will be a new name to many businesses in the UK, but, at GTM, we have years of experience with the airline: they’re one of the best-known airline brands in the United States. They make more than 1,000 flights a day, to more than 100 destinations, serving 42 million passengers annually. We book passengers on JetBlue flights very frequently and we have done for years. More competition on transatlantic routes will be of great benefit to our clients. 

GTM’s clients will benefit not just from the new service from London to Boston and New York, but also to JetBlue’s extensive onward network connections.

We will be able to pass on more information about these services – including prices and London airport details – when they become available.