Dave

Saudia unveils new brand identity and digital transformation

/in /by

Saudia, the national flag carrier of Saudi Arabia, has proudly unveiled its refreshed brand identity and livery.

Distinguished guests, including Royal Highnesses, prominent figures from both the public and private sectors, media correspondents and aviation experts gathered to witness the significant milestone.

This rebranding initiative aligns with Saudia’s broader strategic digital transformation plan, reinforcing its commitment to supporting Saudi Arabia’s Vision 2030 by attracting global visitors to the Kingdom.

The introduction of this new brand identity heralds a fresh era for Saudia, characterised by innovative customer service concepts, a strong emphasis on digital enhancements and an unwavering dedication to enhancing the guest experience while celebrating Saudi culture.

This transformative journey seeks to engage all five senses, promising guests an authentic Saudi experience throughout their journey.

From a distinctive fragrance and sonic identity to locally-inspired cuisine crafted by skilled Saudi artisans, every detail aims to leave guests with a profound sense of the country’s warmth and hospitality.

This not only fosters a deeper appreciation of Saudi culture for both nationals and visitors but also firmly anchors Saudia’s national identity.

As part of the rebrand, Saudia has introduced new uniforms for its cabin crew and ground staff, symbolising a fresh start and a renewed commitment to excellence.

The airline’s new brand colours, featuring green, blue and sand, reflect its ambitious plans to expand its fleet and destinations, serving as a bridge connecting the world to Saudi Arabia while underscoring the Kingdom’s authenticity and cherished values.

Parallel to its rebranding efforts, Saudia has embarked on an extensive digital transformation journey to enhance the customer’s digital experience.

The airline is at the forefront of international carriers, leveraging generative Artificial Intelligence through its virtual assistant, aptly named “SAUDIA.”

This innovative AI solution is set to revolutionise the booking process, with the goal of enabling guests to complete transactions efficiently and seamlessly by year-end.

Beyond improving customer experiences, this ambitious digital transformation also streamlines operations and processes, while ensuring the highest levels of data security through strategic partnerships with leading global companies.

Engr. Ibrahim Al-Omar, Director General of Saudia Group, shared his excitement about this transformative phase, stating,

We are experiencing a new era and a very exciting time for Saudia. Our airline has evolved significantly over the years, from a Douglas DC-3 aircraft in 1945 to a modern fleet of 140 aircraft, serving over 100 destinations, making us one of the largest airlines in the region. Our new identity pays homage to our rich heritage while reflecting our visionary approach that is poised to captivate the world.

Saudia’s commitment goes beyond just refreshing its look and digitizing its operations; it is also actively contributing to Saudi Arabia’s Vision 2030.

By collaborating with industry stakeholders, Saudia is dedicated to achieving the goals of the National Aviation Strategy, positioning Saudi Arabia as a global industry leader.

This strategy focuses on enhancing the customer experience, improving safety measures, and advancing a more sustainable future, all in line with Saudia’s expansion objectives to welcome approximately 330 million visitors to the Kingdom by 2030.

Paul Baker, Sales Director of Global Travel Management said,

Saudia’s rebranding and digital transformation initiatives signal not only a renewed commitment to excellence but also a clear path towards Saudi Arabia’s future as a global aviation leader. With a strong focus on enhancing the guest experience and showcasing the Kingdom’s rich culture, Saudia is well-positioned to make a lasting impression on the world of business travel.

Contact your Global Travel Management Account Manager next time you need to fly to the Kingdom of Saudi Arabia.

Dave

British Airways and IndiGo forge partnership to enhance UK-India business travel connectivity

/in /by

In a significant move to enhance travel options and connectivity between the United Kingdom and India, British Airways and IndiGo, India’s leading airline, have entered into a strategic codeshare agreement.

The partnership promises to provide UK-based business travellers with improved access to a variety of destinations in Southeast Asia and Europe, starting from 12th October 2023.

Through this collaboration, British Airways will incorporate its flight code on several routes within the extensive IndiGo network.

Codeshare agreement: British Airways and IndiGo cabin crew

This development translates into enhanced convenience and connectivity options for travellers transiting through London Heathrow Airport and looking to explore a range of destinations in India.

This partnership introduces three previously unavailable destinations for British Airways customers, further expanding their horizons.

The newly accessible destinations via codeshare from London Heathrow Airport include:

  1. London Heathrow to Amritsar via New Delhi
  2. London Heathrow to Kochi via Mumbai
  3. London Heathrow to Ahmedabad via Mumbai
  4. London Heathrow to Goa via Mumbai
  5. London Heathrow to Thiruvananthapuram via Mumbai (new)
  6. London Heathrow to Kolkata via Mumbai
  7. London Heathrow to Rajkot (Hirasar) via Mumbai (new)
  8. London Heathrow to Vadodara via Mumbai (new)

Travellers can now conveniently book their entire journey, including connecting flights, on a single ticket, making for a hassle-free travel experience.

IndiGo, known for its extensive domestic and regional network, operates a fleet of A320 aircraft. British Airways customers travelling onwards with IndiGo will enjoy added perks, including a complimentary meal and the UK carrier’s generous baggage allowance in economy class. This includes two checked bags of up to 23 kilos per person.

Neil Chernoff, British Airways’ Director of Network and Alliances, expressed his enthusiasm for this partnership, emphasising the long-standing relationship between British Airways and India. He stated,

Our partnership with IndiGo means that customers will be able to book their entire journey on one ticket, allowing seamless travel all the way from London to their final destination, offering more choice and flexibility for customers.

Abhijit Dasgupta, Senior Vice President, Network Planning and Revenue Management at IndiGo, said,

We are excited to announce our codeshare agreement with British Airways.

This partnership expands the choices available to British Airways customers for journeys to and from London Heathrow, using IndiGo’s extensive network in India.

This step to provide seamless connectivity will not only support trade and commerce between the two countries but also offer convenient travel options to students and tourists. With burgeoning demand for international travel, we will continue to enhance international connectivity and remain committed to our promise of providing on-time, affordable, courteous, and hassle-free travel experiences to our customers.

British Airways’ commitment to India is evident in the fact that the airline now operates 56 flights per week to five key Indian gateways: Delhi, Mumbai, Chennai, Bangalore, and Hyderabad.

Passengers travelling between Mumbai, Delhi, and Bangalore have the opportunity to experience the airline’s newly designed Club Suite in the business class cabin. This innovative cabin design offers direct-aisle access, suite doors for enhanced privacy, and luxurious flat-bed seats in a 1-2-1 configuration.

Additionally, British Airways is rolling out its first new uniform in twenty years, which will be worn by cabin crew, pilots, and check-in agents, providing a fresh and modern look to its passengers.

The British Airways and IndiGo codeshare agreement is set to transform the travel landscape for UK-based business travellers, offering increased connectivity and a seamless travel experience to a wide range of exciting destinations in India and beyond.

With British Airways’ continued commitment to the Indian market, the future looks promising for travellers seeking convenience, comfort, and choice on their journeys between the UK and India.

Dave

Etihad Airways announces Bollywood star Katrina Kaif as brand ambassador

/in /by

Etihad Airways, the flagship airline of the United Arab Emirates, has unveiled its exciting partnership with Bollywood superstar Katrina Kaif as its new brand ambassador.

This collaboration marks a significant milestone as Etihad reinforces its presence in the Indian market while reuniting with one of India’s most beloved Bollywood icons.

Katrina Kaif, known for her global appeal and grace, perfectly embodies the shared commitment to excellence as she rejoins forces with Etihad. The announcement of her association with the airline will be brought to life through a captivating series of videos set to be featured across Etihad and Katrina’s social media channels.

Expressing her enthusiasm about this partnership, Katrina Kaif stated,

I am thrilled to be back with Etihad Airways, a brand synonymous with world-class travel experiences.

The airline’s commitment to excellence and its dedication to bringing people together resonate with my own values.

I am excited to be part of a team that aims to create thoughtful connections and memorable experiences.

I look forward to representing Etihad and being a part of their journey.

Amina Taher, Vice President of Brand, Marketing, and Sponsorship at Etihad Airways, highlighted the significance of this collaboration:

We are thrilled to welcome Katrina Kaif to the Etihad Airways family as our brand ambassador.

Our partnership with Katrina is far from ordinary; it embodies the spirit of innovation and sophistication our airline represents while celebrating our commitment to uniting cultures and communities.

With her remarkable journey and global recognition, we’re not only showcasing Etihad’s offerings but also fostering authentic connections that genuinely resonate with Indian travellers and celebrating our commitment to India.

Katrina Kaif: thrilled to be back with Etihad Airways

This new partnership builds on Katrina’s previous collaboration with Etihad in 2010, where she was featured as a discerning traveller showcasing Etihad’s travel experience.

Her prior partnership showcased her appreciation for the airline’s commitment to comfort and top-notch service.

Returning to partner again, Katrina and Etihad are reinforcing Etihad’s growing relationship with Indian communities, both domestically and in significant global markets such as the UAE, the United Kingdom, the United States and Canada.

As the brand ambassador for Etihad, Katrina will be prominently featured in a series of creative and engaging campaign videos that highlight the airline’s unwavering commitment to unparalleled comfort, flawless service, and seamless global connectivity.

Her association with the airline bolsters its presence in the Indian market, where it currently serves eight Indian cities, further solidifying Etihad as the preferred choice for travellers and aligning seamlessly with the airline’s strategy for sustained growth in India.

The debut video from this collaboration features Katrina Kaif aboard Etihad’s newest A350 aircraft, offering a cinematic journey filled with emotions akin to a Bollywood film – featuring drama, love, and delightful surprises.

The film also showcases the exclusive Armani-Casa dining wear, luxurious bedding, and complimentary in-flight Wi-Fly service, beautifully encapsulating the very essence of Etihad’s unwavering commitment to excellence. You can watch this captivating film on both Etihad and Katrina’s social media channels now.

For further information about this exciting partnership and Etihad Airways’ offerings, contact your Global Travel Account Manager.

Dave

SWISS International Airlines and The Woodward Hotel: a taste of luxury for business travellers

/in /by

Swiss International Air Lines (SWISS) is taking its commitment to luxurious in-flight dining to new heights for its First and Business Class passengers traveling on long-haul flights from Switzerland.

In a delightful twist for discerning travellers, SWISS is collaborating with Canton Geneva’s renowned culinary maestro, Olivier Jean, executive chef at the illustrious The Woodward hotel, to bring an exclusive gastronomic experience on board.

Furthermore, SWISS Premium Economy Class travellers will also have the opportunity to savor the flavors of the Geneva region through a delectable three-course meal.

Olivier Jean: Executive Chef at The Woodward – L’ Atelier Joël Robuchon

For the next three months, SWISS will offer passengers the chance to indulge in the culinary wonders crafted by Chef Olivier Jean, known for his culinary expertise at The Woodward’s Michelin-starred L’Atelier Robuchon restaurant.

Drawing inspiration from French haute cuisine, Asian influences, and locally-sourced ingredients, Chef Jean’s creations have garnered acclaim with a Michelin star and 15 GaultMillau points.

Julia Hillenbrand, Head of Brand Experience at SWISS, expressed her enthusiasm for this culinary partnership:

We are delighted to offer our inflight guests the sophisticated creations of L’Atelier Robuchon at the five-star The Woodward hotel. In Olivier Jean, we have secured the services of one of the best culinary ambassadors of Canton Geneva. And as The Airline of Switzerland, we are particularly pleased to welcome the ‘Romandie’ back aboard.

For SWISS Business passengers, the dining experience will include poached char with lemongrass sauce, sesame sushi rice, sugar snap peas, and roasted squash.

SWISS First Class passengers will savor the delights of miso-marinated pike-perch with port wine sauce, baked polenta, shallot confit, and pak choi.

Even SWISS Premium Economy passengers can look forward to a delightful three-course meal featuring specialties from the Geneva region.

Among the culinary highlights is the Geneva-style chicken with spätzli and green beans.

SWISS has been pioneering gourmet dining experiences for its First, Business, and Premium Economy Class travellers on long-haul flights from Switzerland since December 2002.

Every quarter, the airline invites a distinguished Michelin-starred chef or a GaultMillau-pointed culinary artist to curate a diverse selection of top-tier dishes representing their home canton.

These menus prioritize regional and seasonal specialties and are thoughtfully paired with wines and cheeses from the respective regions.

Over its 20-year history, ‘SWISS Taste of Switzerland’ has featured 81 guest chefs, each hailing from one of Switzerland’s 26 cantons, offering passengers a culinary journey that truly reflects the nation’s rich gastronomic diversity.

For those who appreciate the art of fine dining while traveling, SWISS Airlines continues to set the standard by blending luxury, culture, and taste at 30,000 feet. So, if you’re a UK-based business traveller with a penchant for exquisite cuisine, SWISS is your passport to an unforgettable gastronomic journey.

Dave

Hilton to lead the way with massive electric vehicle charging network for business travellers

/in /by

In a groundbreaking move tailored to cater to the evolving needs of business travellers, Hilton has announced a far-reaching collaboration with Tesla.

Fueling innovation: Hilton’s EV charging stations in action

Beginning in early 2024, Hilton will embark on the installation of up to 20,000 Tesla Universal Wall Connectors at 2,000 of its hotels.

This ambitious undertaking will establish Hilton as the leading provider of electric vehicle (EV) charging infrastructure within the hospitality industry, serving the growing demand for overnight EV charging solutions during hotel stays.

Each of these selected hotels will be equipped with a minimum of six charging stations, cementing Hilton as the preferred choice for the ever-expanding community of electric vehicle owners.

This significant announcement coincides with the recent introduction of Tesla’s Universal Wall Connector, a versatile charging solution compatible with all North American vehicle models.

The hotel giant claims that Tesla’s commitment to universal charging aligns with Hilton’s mission to provide outstanding hospitality experiences that seamlessly blend with the routines of their guests.

Hilton’s Chief Brand Officer, Matt Schuyler, expressed the company’s dedication to meeting the evolving expectations of guests:

At Hilton, we are committed to meeting the changing needs of our guests who are looking for hotel experiences that complement their daily routines while offering exceptional hospitality. Through this expanded agreement with Tesla, we are significantly changing the landscape of universal EV chargers in North America in an incredibly short amount of time. Across Hilton’s family of award-winning brands, this network of EV chargers will offer our guests even more value with the convenience of much-needed overnight charging access in more locations.

Hilton’s extensive network of hotels, strategically situated along major routes and in key urban centres throughout the United States, uniquely positions the company to provide scalable charging access for travellers on long-distance journeys.

Rebecca Tinucci, Senior Director of Charging Infrastructure at Tesla, emphasised the importance of convenient and cost-effective AC charging solutions for electric vehicle owners:

A key priority for Tesla Charging is installing low-cost, convenient AC charging anywhere electric vehicles are parked for more than an hour or two. To ensure electric vehicle adoption at scale, our joint industry goal must be to vastly improve upon the traditional gasoline vehicle ownership experience, not just meet it. Installing infrastructure at popular destinations, like Hilton hotels, enables EV owners to charge where they park, meaning no unnecessary refuelling stops along their journey. We applaud Hilton for their leadership in the space and look forward to continuing to ramp this critical program with other industry leaders.

The surge in demand for EV charging options among travellers is evident through the increasing number of searches at Hilton’s website for hotels with charging capabilities. In 2023, the website’s EV charging search attribute experienced the fastest volume growth to date, jumping from fourth to the second highest in converting searches to bookings.

Hilton’s commitment to sustainability and reducing the environmental impact of travel aligns with its Travel with Purpose platform. This initiative offers eco-conscious travellers more convenient options to contribute positively to both people and the planet.

Dave

Mixology meets elegance: British Airways’ exclusive Turbine Martini Bar now open at Heathrow

/in /by

British Airways has elevated the pre-flight experience for its discerning customers with the introduction of an exclusive Turbine Martini bar at its Concorde Room in Terminal 5 at London Heathrow.

Crafted to perfection in collaboration with renowned mixologist Mr Lyan and precision engineering experts Bremont and CALLUM, this martini bar is set to redefine the art of mixology for the airline’s elite passengers.

Martini innovation: Precision engineering meets mixology mastery as British Airways’ exclusive martini mixer takes shape, blending form and function seamlessly


The pièce de résistance of this new martini experience is the bespoke martini mixer, meticulously designed by Bremont and CALLUM.

Forged from machined stainless steel, this engineering marvel is engineered to deliver the quintessential martini with unparalleled precision.

It incorporates built-in scales, ensuring that each ingredient is expertly measured, while its turbine-inspired design adds a touch of aviation elegance.

One of the standout features of the mixer is its motorized mixing paddle, artfully calibrated to stir the cocktail at the precise speed of 120-160 revolutions per minute.

This careful blending method enhances the citrus and floral notes, resulting in the Turbine Martini – a modern twist on the classic cocktail.

The Turbine Martini is the brainchild of award-winning mixologist Mr Lyan, also known as Ryan Chetiyawardana.

Combining the classic elements of vermouth, custom bitters and a bespoke garnish with Aviation American Gin, this cocktail embodies the timeless allure of the original martini with a contemporary twist.

When passengers are ready to indulge in this concoction, British Airways’ Concorde Room staff will craft and serve the Turbine Martini with flair, right at their seats.

Calum Laming, Chief Customer Officer at British Airways, expressed his enthusiasm for this innovative addition, stating,

We are really excited to work with the very best experts in the world of design, engineering, and mixology, to create a bespoke experience and offer customers what we believe to be the best martini in the world!

Mr Lyan added,

Through our precision-engineered mixer, we created the Turbine Martini to celebrate the bespoke nature and wonder of the classic drink, with a brand-new contemporary twist.

British Airways’ commitment to enhancing the travel experience extends beyond mixology. The airline is currently undergoing extensive lounge improvements at London Heathrow and across its global network. In addition to the Whispering Angel bar in the London Heathrow Terminal 5B lounge, passengers can look forward to a full refurbishment later this year.

Mixing Memories: Mr Lyan has added a dash of charisma to the cocktail experience

Notably, the cabana space within the Concorde Room is receiving a refresh, complete with new day beds and improved working areas.

New furniture will also grace the Concorde Room and Arrivals lounge at London Heathrow Terminal 5, as well as lounges at London Heathrow Terminal 3.

For those venturing beyond London, British Airways is leaving no stone unturned in enhancing its lounges.

Edinburgh’s lounge will receive a fresh makeover, while Seattle passengers can enjoy a brand-new bar and an enhanced menu offering.

In addition to the Turbine Martini, British Airways continues to innovate its beverage offerings.

The airline now features the full range of Don Julio Tequilas in its UK lounges and will soon become the first airline to serve 1942 Añejo on board in First Class, as well as in its Concorde Room, setting a new standard for premium travel experiences.

This collaboration with Mr Lyan builds upon British Airways’ previous successes, including a specially crafted cocktail menu in its lounges and a limited-edition Bremont watch, featuring metal from the iconic Concorde. With a commitment to excellence and a passion for innovation, British Airways continues to redefine luxury travel for its discerning clientele.

Dave

Empowering UK business travel: introducing British Airways NDC

/in /by

Global Travel Management is excited to announce a groundbreaking advancement in the realm of corporate travel management – the integration of British Airways NDC (New Distribution Capability) content via the Travelport+ Platform.

This pioneering development, launched in August 2023, opens up new horizons for enhanced travel experiences for our UK-based business travellers.

Scott Pawley: a monumental leap in our commitment to manage corporate travel

NDC: A Technological Leap Forward

NDC, or New Distribution Capability, represents a cutting-edge technology that transforms the way airlines distribute their content. Through NDC, airlines can provide enriched and personalised offerings directly to travel agencies and corporations.

At Global Travel Management, we’ve been at the forefront of this technological evolution, having successfully harnessed NDC with various airlines, including Lufthansa, for several years.

Years of Experience in NDC

We are steeped in experience with NDC. Global Travel Management stands at the forefront of revolutionising travel experiences.

Our journey with NDC spans alpha and beta testing phases, having been invited to collaborate closely with industry leaders to refine this groundbreaking technology. This experience has positioned us as trailblazers, shaping the NDC landscape through meticulous testing and innovative application.

Our track record includes seamless deployments across multiple airlines, including industry giants like Lufthansa. This industry-leading experience underscores our commitment to delivering the best of NDC to our clients, ensuring that every interaction is an opportunity to redefine travel management.

Paul Baker: clients not only flying, but soaring

British Airways Joins the NDC Revolution

Now, we’re thrilled to expand our NDC capabilities to encompass British Airways.

As of August 2023, Global Travel Management can seamlessly access British Airways’ NDC content via the Travelport+ Platform, specifically catering to the UK and Ireland markets. This marks a significant milestone in elevating the travel experience for UK-based business travellers, as British Airways holds a pivotal role in their journeys.

Travelport+: Empowering Seamless Travel Management

The Travelport+ Platform empowers all Global Travel Management travel consultants to employ British Airways NDC content for the benefit of every Global Travel Management corporate customer.

How do UK corporate customers benefit?

  • Access to the latest, lowest and most appropriate fares.
  • The best fares available both offline (by having Global Travel Management consultants book travel) and online (via the online booking tool, GTM Online).
  • No need to “shop around” for the lowest fares.
  • Timely notifications for schedule changes.
  • “Hold my booking” options.
  • Seamless frequent flyer information exchanged with each booking.
  • …and many more benefits.

Scott Pawley, Global Travel Management managing director said.

Embracing British Airways NDC content through the Travelport+ Platform is a monumental leap in our commitment to manage corporate travel. This dynamic integration empowers our customers with a spectrum of advantages that align seamlessly with their evolving needs. From expanded ancillary choices that amplify travel comfort to streamlined functionalities for enhanced convenience, this collaboration with British Airways marks a pivotal moment in our journey to deliver unparalleled value to our clients. With NDC, we’re not just booking flights; we’re crafting elevated travel experiences that resonate with the demands of modern business travelers.

Global Travel Management is thrilled to lead our clients into this exciting new era of travel management

As we continue to be at the forefront of technological innovations, we are dedicated to enhancing our customers’ travel experiences. Our commitment to delivering exceptional service remains unwavering.

Paul Baker, Global Travel Management sales director said,

At Global Travel Management, our mission has always been centered around our clients – their comfort, convenience, and success. The integration of British Airways NDC content on the Travelport+ Platform is a game-changer in how we cater to our customers’ travel needs.

With this advanced capability, our clients gain access to an expanded realm of options – from tailor-made ancillary offerings to a suite of user-friendly functionalities.

This newfound synergy between Global Travel Management, British Airways, and NDC technology means our clients are not only flying, but soaring with a travel experience that’s truly tailored to them.

We’re excited to offer this enhanced journey and look forward to elevating our customers’ business travel with every step they take

Global Travel Management is excited about the doors that NDC technology with British Airways opens for our clients.

The future of travel management is here, and we’re excited to continue to lead the way in offering unparalleled convenience and customisation for business journeys.

Dave

London City Airport elevates travel dining: SSP Group’s contract extension brings fusion flavours to departure lounge

/in /by

SSP Group extends London City Airport contract, unveiling diverse new dining concepts in £12 million Departure Lounge upgrade for modern business travellers.

Leading global operator of travel location food and beverage outlets, SSP Group, has announced a significant seven-year contract extension at London City Airport.

This partnership renewal accompanies a £12 million transformation of the Departure Lounge, introducing a range of innovative gastronomic experiences tailored to meet the discerning tastes of contemporary business travellers.

At the heart of this development lies SSP Group’s pioneering concept, Hithes.

Making its debut within the airport, Hithes encapsulates the vibrant tapestry of London’s multicultural cuisine, skillfully curated into a menu that traverses the city’s diverse culinary realms.

From the ‘City Boys’ all-day breakfast to the fiery ‘Notting Hill’ jerk chicken and the aromatic ‘Best of Brick Lane’ chicken tikka masala, Hithes promises “a gastronomic odyssey across London’s iconic gastronomic hotspots”.

The establishment also proudly showcases an exceptional array of the capital’s finest beers, spirits and wines, inviting patrons to explore a world of unparalleled taste.

Reflecting the harmonious blend of metropolitan energy and timeless sophistication that defines London, Hithes seamlessly melds the charm of a traditional city pub with the contemporary allure of a London brasserie. The ambiance is elevated by glistening mirrors and an exquisite mural capturing the essence of London’s bustling food markets, meticulously crafted by the esteemed English artist, Edward Bawden.

Journeying through the gastronomic landscape of London, visitors are invited to experience Juniper & Co, an oasis of culinary excellence that seamlessly blends timeless British classics with exceptional specialities.

Embark on a culinary adventure with the decadent Juniper Burger, crowned with Sussex Charmer cheese fondue, or indulge in the exquisite ‘Foremans’ London cured smoked salmon and free-range poached eggs, nestled atop a delicate Paul Rhodes English muffin. The refined drinks menu spotlights locally-crafted gins, vintages and an array of artisanal beers.

Kari Daniels: some of the most exciting foods from across the capital

The centrepiece of the establishment is an elegant marble-finished bar, adorned with a contemporary brass gantry, offering a delightful focal point. Ensuring that all preferences are catered to, seating options span from regal high stools to plush armchairs, guaranteeing a bespoke experience for every traveller.

For health-conscious voyagers seeking nourishing alternatives, the forthcoming summer of 2023 heralds the arrival of Soul & Grain, a haven of freshness nestled on the landside.

This ‘fresh-to-go’ haven pledges a delectable assortment of vegetarian, vegan, and indulgent delights, accompanied by the renowned offerings of London City’s very own Extract Coffee Roasters.

Embracing SSP Group’s commitment to sustainability, Soul & Grain is steadfast in its use of locally-sourced ingredients and eco-friendly packaging, exemplifying the brand’s dedication to ethical practices.

Kari Daniels, CEO SSP UK & Ireland said;

SSP has a long-standing relationship with London City Airport, spanning 20 years.

We’re delighted to be bringing new concepts to London City passengers and have worked in close partnership with the airport to deliver a truly local, London experience.

These concepts will give guests an opportunity to sample some of the most exciting foods from across the capital.

London City Airport Chief Executive Officer, Robert Sinclair, said:

This new investment in food & beverage outlets at London City Airport by SSP will be welcomed by our passengers and we can’t wait for our passengers to experience the new and improved food offerings at the airport, especially the London-focused food and drink brands.

As London City Airport undergoes this dynamic metamorphosis, SSP Group is aiming to confirm its dedication to elevating the travel experience, presenting a medley of culinary delights that capture the spirit of London’s culinary diversity.

This extension and the grand unveiling of these innovative concepts are set to redefine the landscape of London’s international business travel, ensuring that each voyage is punctuated by unforgettable gastronomic encounters.

Dave

London Stansted marks 80 years of pioneering aviation legacy, connecting business travellers to the world

/in /by

London Stansted Airport is celebrating the remarkable 80-year milestone of its runway, a testament to its enduring history, dating back to its time as a US Air Force airfield in World War II.

Originally christened as George Washington Field, the airfield took flight in 1943 and quickly evolved into a vital asset in the war effort. Emerging as the 9th largest U.S. Air Force base in East Anglia, the site provided a strategic home to four B-26 Marauder squadrons hailing from the illustrious 344th Bomb Group, famously dubbed the ‘Silver Streaks’.

While its complete operational readiness was achieved in the summer of 1943, the runway saw its first unexpected guest on February 26, 1943, as a battle-scarred RAF Short Sterling bomber executed an emergency landing following an intense air raid mission.

The ‘Silver Streaks’ soared to heroic heights on D-Day, leading a fleet of 600 aircraft over the shores of France and earning the esteemed Distinguished Unit Citation for their valiant efforts.

Throughout its tenure, the airfield orchestrated a remarkable 140 missions under the banner of the bomb group before making its transition to France at the close of 1944.

Aerial shot: RAF Stansted Mountfitchet in 1947

Post-war, the Civil Aviation Authority took charge, overseeing the transformation of the site into a bustling civilian airport.

Jet setters: The first jets arrived in the early 60s

Today, London Stansted thrives as the hub for prominent airlines like Ryanair, Jet2.com, and Emirates, boasting an expansive network of over 200 destinations spanning Europe and the Middle East.

Emerging as London’s third-busiest aviation gateway, the airport welcomes in excess of 26 million passengers annually.

Retaining its steadfast ties to the United States, Stansted’s runway has embraced the presence of Air Force One and several U.S. Presidents on seven momentous occasions since 2008, signifying enduring bonds between nations.

A testament to modern progress, the runway, which received a substantial extension in the 1950s to its present length of 3,048 meters, recently underwent an extensive refurbishment. Over the course of an ambitious five-month endeavor, engineers meticulously laid 50,000 tonnes of asphalt while replacing 700 runway lights with energy-efficient LEDs.

Reflecting on this momentous occasion, Gareth Powell, the Managing Director of London Stansted, remarked,

Stansted’s legacy hails from a pivotal era, with its wartime contributions and the evolution into a vibrant aviation hub. Today, we stand proud, acknowledging the profound impact of those early endeavors that have culminated in the thriving Stansted Airport we embrace today. The vision of US Engineers, unbeknownst to them at the time, laid the foundation for an iconic terminal that now serves millions of passengers annually.

Celebrating this illustrious 80-year journey, the airport has launched an engaging social media competition, inviting participants to vie for the chance to secure £800 in travel vouchers, an ideal way to explore the diverse tapestry of destinations that this historic runway now connects.

For further information and to participate, follow London Stansted on social media and join in the celebration of eight decades of aviation excellence.

Space Shuttle: On 5 June 1983, the shuttle touched down at the airport.
Dustin Hoffman: the Hollywood star shot scenes at Stansted for the movie Last Chance Harvey in 2008
Jolly Boy: Rodney Charlton Trotter won flights from Stansted thanks to his brother entering a painting competition on his behalf
Royal visit: In 1991, The Queen opened the £400m new terminal, aprons and taxiways
Presidential arrivals: since 2008, US Presidents have used Stansted for visits to the United Kingdom
State visit: in 2018, the then President of the United States arrived on a state visit
Love Island: reality contestants returning to Stansted
Terminal extension: 2023 artist’s impression of proposed extension to Stansted’s terminal building
Dave

More movies, more choice: British Airways doubles in-flight content

/in /by

British Airways has taken its commitment to customer satisfaction to new heights by doubling the array of entertainment options available on its in-flight entertainment system since the beginning of this year.

Aimed at enhancing the travel experience for UK-based business travellers, the airline now boasts an impressive collection of over 70 complete boxsets and 20 beloved franchises across all cabin classes, ensuring a diverse and engaging journey for passengers.

The airline has unveiled a captivating selection of new films, short movies, and more content.

However, the airline’s commitment to improvement extends beyond entertainment. British Airways has made noteworthy enhancements to its product offerings, with a particular focus on its lounge and on-board menus.

This comprehensive approach to passenger satisfaction reflects the airline’s dedication to delivering a seamless and enjoyable travel experience from start to finish.

Complete boxsets: BA now offers more than 70 boxset options onboard

From boxsets to blockbusters, British Airways has effectively doubled its in-flight entertainment content in 2023, encompassing a rich assortment of boxsets, movies, podcasts, and children’s programmes, among other options. This strategic move aligns with the airline’s vision to create a bespoke and fulfilling entertainment journey for every passenger.

Anticipating a remarkable viewership of over one million customers on its long-haul flights this month, British Airways now presents a staggering number of complete boxsets and 20 classic franchises for the month of August.

Movie aficionados will delight in more than 50 new releases, including titles like “Paint,” “Love Again,” and “The Covenant.” And British Airways has fostered an exclusive partnership with Paramount+, treating passengers to unique content such as “Rabbit Hole: The Algorithms of Control,” “The Flatshare,” and “Grease: Rise of The Pink Ladies.”

Cinephiles will find solace in movie boxsets featuring legendary series like Harry Potter, Indiana Jones, and Mission Impossible. Such in-flight entertainment offerings promise hours of immersive entertainment, allowing passengers to indulge in beloved blockbusters while soaring through the skies.

For those with a penchant for auditory delights, British Airways provides over 770 audio options, including the popular “NewlyWeds” podcast starring Jamie Laing and Sophie Habboo. Lovers of British comedy can relish in an array of British Original content, including highlights from the 2022 Edinburgh Festival Fringe, such as “The Fringe, Fame and Me” and “Just for Laughs.”

Calum Laming, Chief Customer Officer at British Airways, emphasised the significance of a diverse entertainment range, stating,

We understand the importance of offering a comprehensive range of entertainment options to our valued customers, elevating their journey experience. Our passengers eagerly anticipate this aspect of their travel, and we have dedicated ourselves to expanding the content available, doubling the choices at their fingertips.

Through collaborations with outstanding brands like Paramount+ and the creation of a dedicated British Original channel, we have curated an assortment that caters to every taste. From newly-released blockbuster films to engaging podcasts, there is something for everyone to relish during their summer flight.

Passengers eager to stream content on their personal devices can make the most of British Airways’ WiFi connectivity, with diverse packages available, including messaging and ‘browse and stream’ options. The airline is progressively equipping both its long-haul and short-haul fleet with WiFi, ensuring most aircraft are now interconnected.

On a culinary note, British Airways is elevating the dining experience for travellers journeying to Delhi and Mumbai from London Heathrow, encompassing both outbound and inbound flights. This enhancement includes the introduction of comprehensive secondary hot meals across all cabin classes. Club World (business class) passengers can savour an array of chilled snacks from the Club Kitchen.

From 9 August, a fresh snack option will debut in Euro Traveller (economy) – passengers can relish a choice between banana cake and a sultana flapjack, available on flights departing from London Heathrow and London Gatwick.

Ground services have not been overlooked in British Airways’ pursuit of excellence. The airline has invested in its lounge menus, presenting an enriched assortment of hot breakfasts, afternoon tea, and Great British Picnic treats at its Galleries lounges in London Heathrow and London Gatwick.

Furthermore, British Airways has revamped its à la carte First Dining with local specialties and a British Original offering at its US lounges. This includes an enticing selection of new cocktails, locally crafted beers, and other beverages.

In a recent development, British Airways unveiled the Whispering Angel bar at London Heathrow Terminal 5, treating customers to the renowned rosé originating from the Provence vineyards of Château d’Esclans. Summer holiday surprises abound, with seasonal menus, complimentary ice-cream for long-haul daytime flights from London Gatwick and London Heathrow in World Traveller (economy) and World Traveller Plus (premium economy), and the reintroduction of pre-takeoff bubbles in World Traveller Plus.

British Airways remains dedicated to delivering an unparalleled travel experience, catering to the diverse needs and preferences of its esteemed UK-based business travellers. With an expanded in-flight entertainment offering and a focus on culinary excellence, the airline continues to redefine air travel comfort and convenience.