Dave

Global Travel Management’s travel industry awards and nominations

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Global Travel Management has been awarded and nominated for many industry titles over the years.

From local awards in Surrey to national awards arranged for businesses across the United Kingdom, Global Travel Management has received a wide range of awards and nominations. These awards have been for individuals within the business, for specific projects and products and for the business as a whole.

Below, you can see some of the most recent we have been privileged to receive.

Business Travel Company of the Year

March 2024

We are very pleased and proud to announce that Global Travel Management has been awarded the title of Business Travel Company of the Year for 2024.

Scott Pawley picked up the award from Jonathan Lord when he and Natalie Pawley met with the Woking MP at the Palace of Westminster.

In celebrating the award, Scott paid tribute to all the employees of GTM, telling staff,

The reason we won this award is you. Thanks to your hard work, in every aspect of the business, we’ve been noticed, acknowledged and rewarded. We are – as we’ve always known anyway – officially the best business travel company in the UK.

Travel Businesswoman of the Year

February 2024

GTM Director Natalie Pawley, has been named as the Travel Businesswoman of the Year for 2024.

Natalie, who received her award from Woking MP Jonathan Lord at the Palace of Westminster, was delighted to receive the trophy, which adds to recent awards for the company from The Advantage Travel Partnership and Focus Travel Partnership.

Jonathan Lord said

I was very pleased to present Natalie with her award as Travel Businesswoman of the Year. As MP for Woking, it’s always gratifying to see businesses from the constituency thriving. So, congratulations to Natalie and all her colleagues at a great Woking business. 

Natalie added,

This is a great honour, but it also throws down the gauntlet to me: I will be continuing to work hard to lift women within Global Travel Management, so that we can continue to offer the best all-round service to our customers. 

Travel Bulletin Star Awards Finalist

December 2023

We’re immensely pleased and proud to have been nominated as a finalist in the highly coveted Travel Bulletin Star Awards for 2023.

This nomination is in the new, crucial category, the Star Sustainability Initiative. The award has been introduced to recognise the efforts the travel industry is making to adopt sustainable policies and practices.

As the inaugural travel management company to launch a sustainable offering with our partners Trees4Travel, we’ve been recognised for the tremendous success and achievements of the GTM Carbon Offset Programme, as well as the wider efforts of Global Travel Management to head towards – and beyond – net zero across all aspects of the business.

Advantage Travel Partnership Spotlight Award

December 2023

Scott Pawley, Global Travel Management’s Managing Director was nominated for a Spotlight Award by industry consortium the Advantage Travel Partnership.

The annual award singles out one person who has made a significant contribution to the industry over the course of – in Scott’s case – many years.

After the award ceremony in London, Scott said,

This award is a great honour for me, because it’s bestowed by the incredibly well regarded, hard working team of travel professionals at The Advantage Travel Partnership. I am very pleased to have been presented with this award and I would like to thank Julia Lo Bue Said and the team at Advantage.

This award is for the work we are doing at Global Travel Management Ltd. It’s in recognition of the work we have done to deploy the most cutting-edge technology for our customers. Like Your Concierge, the travel assistant driven by the latest machine learning and artificial intelligence technology. Like PinPoint, the traveller tracking and corporate duty of care tool. Like GTM Online, the corporate self-booking tool. And like our app, which delivers real-time travel itinerary information to the palms of travellers’ hands.

It’s also in recognition with the work we do with our partners at Trees4Travel, enabling us to expand the forest of trees we and our customers have planted to combat the greenhouse gas emissions from business travel – and from every aspect of our business. 

Advantage Travel Partnership Marketing Campaign of the Year

December 2023

Global Travel Management has been named the winner of the annual Advantage Travel Partnership award for the industry’s best marketing campaign.

The Best Marketing Initiative/Campaign 2023 was awarded to Global Travel Management’s Sales and Marketing teams at the annual Big Celebration Lunch in London.

The award was collected by Global Travel Management Marketing Director Mark Wilson who said,

I am very pleased the work we do to share information on the business travel industry has been recognised by Advantage. Each week we craft emails which highlight the latest developments in the industry in a light-hearted and informative way. We are used to receiving compliments for the content of the emails, but to receive recognition from Advantage is hugely welcome.

The business travel industry is fast-moving and constantly-developing. So we work hard to make sure people are aware of the important issues that face business travellers, bookers and those with an interest in the sector.

Focus Travel Partnership Outstanding Contribution

November 2023

Global Travel Management Sales Director Paul Baker has received an honour from the Focus Travel Partnership.

Paul has been singled out for his on-going work in the partnership’s Air Steering Group, which sets the commercial and technical relationship between airlines and Focus Travel Partnership members across the United Kingdom.

In their commendation, Focus stated that Paul – a key member of the Air Steering Group since its inception – is key to the relationship between Focus membership and airlines. Focus stated,

Paul’s input is instrumental in the dialogues that take place with our airline partners and often the results that come from those dialogues. He brings the operational element of using fares and gaining access to support channels to the table so these can be addressed with relevant airlines across the Central team’s wider remits. In addition, he regularly raise topics and suggestions to peers in the Steering Group so that open dialogues about challenges and opportunities for the whole Focus partnership can be assessed.

Dave

KLM’s Digital Travel Credential: revolutionising border checks at Schiphol

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This morning – 29 February 2024 – flight KL672 from Montreal touched down at Schiphol Airport, marking a significant milestone in travel technology. Passengers aboard this flight experienced the efficiency and convenience of the Digital Travel Credential (DTC) combined with Tap & Go technology, streamlining their journey through border checks.

The pilot project, running until 31 March 2024, aims to evaluate the effectiveness of DTC, a digital copy of passport information, alongside facial recognition technology at border control. Facilitated by the European Commission (EC), the initiative involves collaboration between the Dutch government, Amsterdam Airport Schiphol, KLM, and technology provider IDEMIA.

According to the EC’s request, the pilot project explores the practical application of DTC in the border process, aligning with the EU’s ongoing efforts to develop policies for digital travel documents. This could potentially revolutionize boarding and border control procedures in the future.

Passengers flying KLM from various Canadian cities to Amsterdam, including Calgary, Edmonton, Toronto, Vancouver, and Montreal, are invited to participate in the pilot project. Eligible participants, holding Belgian, Dutch, or Canadian passports and aged over 18, receive an invitation from KLM to join. They can upload their passport information and a facial photo via an app, enabling pre-arrival checks by border control authorities.

Upon arrival at Schiphol, participants proceed through a designated DTC Tap & Go border gate. A facial scan retrieves their DTC information, and passengers simply tap their passports against the gate reader. If the DTC matches the presented passport with no irregularities, crossing the border becomes seamless. Despite the digital advancements, physical passports are still required for this pilot project, aimed at expediting the border process for travellers.

With airports experiencing a surge in passenger numbers, there’s a growing need for innovative solutions to streamline security procedures.

Barry ter Voert, Chief Experience Officer and EVP Business Development at KLM, emphasised the airline’s commitment to enhancing the passenger journey. He states,

Digitisation provides an opportunity to make these checks faster and more efficient for our customers, starting from home.

KLM’s involvement in the trial conducted by the Dutch government underscores its dedication to improving services and sharing expertise in digital advancements.

The DTC1, endorsed by the International Civil Aviation Organization (ICAO), sets the standard for expedited border crossings. By combining DTC1 with biometric authentication, travellers can navigate borders swiftly and seamlessly. The DTC1 contains essential biographical information from the passport’s biographical page and technical elements to verify its authenticity.

Travellers simply tap their passport on a reader and proceed, showcasing the potential of digital innovation in simplifying travel processes.

InfographicDownload

The Digital Travel Credential pilot project at Schiphol Airport marks a significant step towards modernizing border checks. As airports strive to cope with increasing passenger volumes, initiatives like DTC offer a glimpse into the future of seamless travel experiences.

For UK-based business travellers seeking further information on digital travel advancements and streamlined airport processes, contact your Global Travel Management Account Manager.

Dave

Eclipse in the air: Delta’s exclusive Flight 1218 takes you to the heart of totality

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Buckle up for a celestial adventure with Delta as the airline unveils an exclusive opportunity for umbraphiles – those enamoured by total solar eclipses.

On 8 April 2024, Delta is set to operate a special flight, Flight 1218, from Austin to Detroit, offering passengers a unique chance to witness the total solar eclipse from the sky.

Scheduled on an A220-300 aircraft, renowned for its extra-large windows, this flight promises an unparalleled viewing experience for eclipse enthusiasts. Departing from Austin at 12:15 p.m. CT and landing in Detroit at 4:20 p.m. ET, the timing has been meticulously planned to provide passengers with the best opportunity to observe the solar eclipse at its peak.

Eric Beck, Managing Director of Domestic Network Planning, expressed the collaborative effort behind this unique flight, stating,

This flight is the result of significant collaboration and exemplifies the close teamwork Delta is known for — from selecting an aircraft with larger windows to determining the exact departure time from Austin and the experiences at the gate and in the air.

But the celestial spectacle doesn’t end there. Even if you miss the special flight, Delta offers prime eclipse-viewing opportunities on five additional routes on 8 April.

Don’t forget your protective viewing glasses if you’re on these flights:

  • DL 5699, DTW-HPN, 2:59 pm EST departure, ERJ-175
  • DL 924, LAX-DFW, 8:40 am PST departure, A320
  • DL 2869, LAX-SAT, 9:00 am PST departure, A319
  • DL 1001, SLC-SAT, 10:08 am MST departure, A220-300
  • DL 1683, SLC-AUS, 9:55 am MST departure, A320

For ground-based spectators, Delta flies to many destinations within the path of totality, including San Antonio and Little Rock.

Warren Weston, Delta Air Lines Lead Meteorologist, highlighted the significance of the upcoming eclipse, stating,

The April 8 eclipse is the last total eclipse we’ll see over North America until 2044. This eclipse will last more than twice as long as the one that occurred in 2017, and the path is nearly twice as wide.

It’s important to note that while Delta’s plans are designed to maximise time within the path of totality, factors beyond their control, such as weather and air traffic control, could impact timing and aircraft.

As the rare celestial event draws closer, those eager to book this astronomical adventure should contact their Global Travel Management Account Manager.

Dave

IHG expands luxury footprint: Kimpton Hotels & Restaurants debut in Sicily

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Leading hotel company IHG Hotels & Resorts has revealed its latest venture, signing its inaugural Kimpton Hotels & Restaurants property in Italy.

The announcement, part of IHG’s rapidly expanding luxury & lifestyle portfolio, positions it as the second-largest globally.

The Kimpton hotel in Sicily is set to welcome guests in the latter half of 2025 through a management agreement with partner Società Turistica Alberghiera Taorminese.

In a strategic move, IHG has intensified its focus on the Italian market, evident with six luxury and lifestyle openings and signings in 2023 alone.

This includes noteworthy properties like the first urban expression of Six Senses in Rome, InterContinental Rome Ambasciatori Palace and Hotel Indigo Florence.

The next few years should see the addition of Hotel Indigo properties in Turin and Trieste, along with IHG’s inaugural Vignette Collection property, Hotel Alexandra, in Rome next year.

Situated in the charming hill-top town of Taormina on Sicily’s east coast, the 59-boutique bedroom Kimpton hotel will blend heritage with Kimpton’s signature style, irreverence and design-led experiences.

Guests can anticipate a destination dining experience with panoramic views from the breakfast room and bar terrace spanning from Calabria to the Bay of Isolabella.

The Kimpton brand’s unique approach to wellness, extending beyond the expected, will be embodied in the Sicilian property. An outdoor Mediterranean garden, a 20-metre swimming pool, and a tennis court are among the features designed to enhance the guest experience.

Willemijn Geels, VP Development, Europe, IHG Hotels & Resorts, expressed excitement about the partnership with Società Turistica Alberghiera Taorminese. She said,

Italy has long been known for its reputation of luxury travel, breath-taking coastal locations and vibrant communities – and our growth strategy in the country has been designed to complement this.

Following a surge of activity in 2023, which saw us more than double our luxury and lifestyle offerings in this market, we’re now excited to be partnering with Società Turistica Alberghiera Taorminese to expand our presence in Italy with this boutique lifestyle property on the picturesque island of Sicily.

This expansion underscores the demand and trust from our owners to embed IHG’s luxury and lifestyle portfolio in one of Europe’s most coveted leisure destinations.

We look forward to delivering exceptional experiences to our guests and helping them create unforgettable memories once we open our doors in the second half of 2025.

IHG acquired Kimpton Hotels & Restaurants in 2018, continuing the brand’s expansion into Europe and beyond.

The Sicilian property joins a global portfolio that includes Kimpton Vividora Barcelona, Kimpton St Honoré Paris, and Kimpton Fitzroy London.

Raffaele Ranucci, Owner, Società Turistica Alberghiera Taorminese, shared his delight in partnering with IHG to introduce the first Kimpton-branded hotel to Italy. He said,

We are delighted to be partnering with IHG Hotels & Resorts to bring the first Kimpton branded hotel to Italy, in Sicily. This new and exciting chapter means we will welcome visitors to this one-of-a-kind destination once we open our doors in 2025, and provide guests with the unparalleled service, amenities, and experiences the Kimpton brand is known for.

Every Kimpton Hotel & Restaurant aims to foster genuine connections through unexpected, personalised touches, creating an authentic and unscripted guest experience. The Sicilian property is set to embody this ethos, introducing the brand’s culture of heartfelt hospitality and design-forward hotels to Italy.

The Kimpton in Sicily marks IHG Hotels & Resorts’ 30th hotel in Italy and contributes to a portfolio of eight Kimpton hotels across the UK and continental Europe. This is part of Kimpton’s global portfolio of 78 hotels across 12 countries, with a projected addition of 54 hotels by 2025, surpassing the 100-hotel milestone and extending its presence to 20 countries.

For further information about IHG hotels and to make bookings in any of the company’s hotels worldwide, please contact your Global Travel Management Account Manager.

Dave

Heathrow’s timeless tribute: celebrating 60 years since The Beatles’ homecoming

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22nd of February, marks a significant milestone – 60 years since The Beatles’ iconic return to Heathrow Airport following their groundbreaking first tour in North America in 1964.

The legendary band, comprised of John, Paul, George and Ringo landed at Heathrow, then known as London Airport, to a roaring crowd of over 4,000 devoted fans, concluding their two-week journey across the United States.

Abbey Road: Heathrow staff reimagine the cover of the album named after London’s iconic recording studio

In a nostalgic nod to that historic day, Heathrow’s Terminal 5 Passenger Experience Team has come together to pay homage to The Beatles.

They’ve recreated three of the band’s most iconic album covers – Abbey Road, Please Please Me, and Help!.

As the airport reverberates with the timeless tunes of The Beatles, passengers and staff alike are transported back in time to the musical magic of the 1960s.

The journey that sparked “Beatlemania” in the United States began on 7 February 1964, when the band departed on Pan Am flight 101 from Heathrow to New York City, just a week after their hit single “I Want to Hold Your Hand” soared to number one on the Billboard Charts.

The ensuing two-week trip across the United States turned The Beatles into a cultural phenomenon in America, propelling them to unprecedented fame.

Help!: the Beatles’ fifth album contained a stylised semaphore signal

In the six months following their return, the Liverpudlian band achieved a remarkable seventeen Top 40 singles and six number one hits.

Heathrow Airport, with its 78-year history, has been a silent witness to numerous cultural moments, including HM Queen Elizabeth II’s first steps on UK soil after becoming sovereign, the England Rugby Team’s triumphant return following their 2003 World Cup win, and, of course, The Beatles’ departure and arrival for their subsequent 1966 North America tour.

The romantic allure of Heathrow’s welcome embraces extends beyond reality, immortalised in the opening scene of the beloved film Love Actually.

Every day, the airport’s teams witness the same emotional reunions, echoing the sentiment depicted in the film, as Heathrow continues to welcome passengers from all corners of the globe.

Please Please Me: the band’s first album included a picture of the fab four at EMI’s London HQ

As we commemorate this historic day, the echoes of The Beatles’ arrival at Heathrow resonate throughout the terminals.

Heathrow Airport, on the 60th anniversary of The Beatles’ return from their inaugural North America tour, has orchestrated a great tribute.

The Terminal 5 Passenger Experience Team united to recreate the three iconic Beatles album covers – Abbey Road, Please Please Me, and Help! – while the legendary band’s greatest hits resonate through the terminals.

This nostalgic homage encapsulates the spirit of Beatlemania, allowing passengers and staff to bask in the cultural and musical significance of The Beatles’ historic homecoming in 1964.

For information on flights from Heathrow – whether you’re Leaving Home or planning to Get Back – contact your Global Travel Management Account Manager and get your Ticket to Ride.

Wherever you’re planning to fly, We Can Work It Out.

Dave

BT Tower makeover: MCR and Heatherwick Studio join forces for London landmark

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MCR, the third-largest hotel owner-operator in the U.S., has successfully secured an agreement to acquire the BT Tower, one of London’s tallest and most iconic buildings, from BT Group.

This strategic move positions MCR as the owner of the 620-foot Tower and its accompanying podium, spanning a full city block in Fitzrovia, London.

BT Tower: one of London’s tallest buildings

The historic BT Tower, opened in 1965, holds Grade II importance as designated by England’s Historic Buildings and Monuments Commission.

MCR aims to breathe new life into this landmark by repurposing it into a hotel, allowing the public to experience its rich history and architectural significance.

To achieve this vision, MCR will collaborate with London-based Heatherwick Studio, known for their innovative and transformative designs.

Tyler Morse, CEO and owner of MCR, expressed pride in becoming the custodian of the BT Tower, emphasising the commitment to developing proposals that honour its legacy and make it accessible to everyone.

He said,

We see many parallels between the TWA Hotel and the BT Tower. Both are world-renowned, groundbreaking pieces of architecture.

It’s been a privilege to adapt the TWA Flight Center into new use for future generations, as it will be the BT Tower.”

However, the transition will be a gradual process, as BT Group will require several years to vacate the premises due to the intricate task of relocating technical equipment. This extended timeline provides ample room for design development and community engagement before unveiling the finalised proposals.

MCR’s notable portfolio includes owning and operating renowned hotels in New York, such as The High Line Hotel and the TWA Hotel at JFK Airport.

TWA Hotel: MCR’s portfolio includes the iconic hotel at JFK

The latter, a reimagining of Eero Saarinen’s 1962 landmark Flight Center, received a national Architecture Award from the American Institute of Architects. Morse draws parallels between the TWA Hotel and the BT Tower, both being globally acclaimed architectural masterpieces.

Thomas Heatherwick, Founder and Design Director of Heatherwick Studio, expressed excitement about partnering with MCR to reimagine the BT Tower.

Recognising the extraordinary opportunity to revive this important piece of the city’s living heritage, Heatherwick said,

My team and I are thrilled to partner with MCR to reimagine the BT Tower.

This is an extraordinary building and an amazing opportunity to bring it back to life.

We’re excited at the prospect of working with Fitzrovia’s residents and with many thousands of Londoners, to repurpose this important piece of the city’s living heritage.

The BT Tower, a Grade II listed communications tower, has been an integral part of London’s skyline since 1964, dominating the cityscape until 1980.

Besides serving as a communication hub, the tower was open to the public until 1971, featuring a revolving top-floor restaurant.

Since 1984, BT Group has operated the tower, hosting various corporate and charity events on its top floor, with its iconic “infoband” screen regularly displaying messages across London.

As MCR embarks on this transformative journey with Heatherwick Studio, the collaboration promises to rejuvenate the BT Tower, blending history with contemporary design.

For hotel bookings in London, New York and elsewhere, contact your Global Travel Management Account Manager.

Dave

Luxury takes flight: Etihad Airways introduces new inflight collection

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Etihad Airways, in a groundbreaking collaboration with Italian design house Giorgio Armani and luxury beauty brand ESPA, has introduced an exquisite collection of amenity kits and loungewear, elevating the inflight experience for guests flying in The Residence, First, and Business class.

This exclusive partnership brings together the refined elegance of Giorgio Armani with Etihad’s renowned Emirati hospitality, promising an unparalleled journey for passengers.

The new range, set to debut at the end of February, includes bespoke amenity kits for each premium cabin, designer loungewear, and slippers.

For guests in The Residence and First class, a covetable Giorgio Armani and Etihad-branded large folio bag will be presented, available in four collectible colours.

This spacious accessory is not only fashionable but practical, perfect for carrying documents, tablets, or a 13″ laptop post-flight.

In Business class, Giorgio Armani has designed two unisex styles for amenity kits – a clutch bag and a cube. The clutch bag features a contemporary print inspired by the Liwa desert, while the cube boasts a geometric shape for easy packing, ideal for tech products or personal items post-flight.

Packed with luxury ESPA skincare products, plush slippers, eyeshade, earplugs, and a dental kit, these kits cater to the travel wellbeing of Business class passengers.

Luxurious Giorgio Armani and Etihad loungewear and slippers will be gifted to guests flying in The Residence and First class. Crafted with soft, anti-wrinkle fabric, the modern silhouette of the loungewear is inspired by the Abu Dhabi skyline, offering comfort for both relaxation and sleep during and after the flight.

For Economy passengers on flights over six hours, Etihad introduces complimentary tote bags containing inflight essentials, including Beekman hand cream, eyeshade, and earplugs.

The branded tote, available in three collectible designs featuring Etihad’s iconic aircraft liveries, serves as a useful and sustainable gift, as each bag is made from a recycled 500ml PET bottle.

Turky Al Hammadi, Head of Product and Hospitality at Etihad Airways, expressed the airline’s commitment to offering not only convenience and luxury but also sustainable and stylish solutions.

As well as offering convenience, style and luxury inflight, our guests will take home their own co-branded Giorgio Armani amenity bag for use when travelling or at home. These sought-after bags come in collectable colours and styles meaning frequent flyers can build their personal Giorgio Armani collection.

We’re also very proud to introduce a complimentary range of stylish and functional tote bags to our guests on longer flights in Economy. Not only will these bags be a handy gift, but they’ll help us to further reduce single-use plastic.

Etihad Airways continues to redefine the standards of luxury travel, ensuring an unforgettable journey for its discerning clientele.

In conclusion, Etihad Airways invites its passengers to indulge in this elevated inflight experience and build their personal Giorgio Armani collection.

For information on Etihad flights, please contact your Global Travel Management Account Manager.

Dave

Emirates Flight Catering invests in vertical farm pioneer, Bustanica

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Emirates Flight Catering, a global leader in aviation hospitality and one of the world’s largest catering operations, has successfully completed the acquisition of Emirates Bustanica, formerly known as Emirates Crop One.

This strategic move solidifies Emirates Bustanica as a fully UAE-owned company, aligning with the nation’s commitment to enhancing food and water security while advancing its agricultural capabilities.

Vertical farm: Bustanica quality control checks in progress

The acquisition positions Emirates Bustanica to capitalise on local expertise and cutting-edge technology, addressing the escalating demands of the market and contributing to the UAE’s vision of agricultural sustainability.

Situated near Al Maktoum International Airport at Dubai World Central, the 330,000sqft facility of Bustanica stands as the world’s largest indoor vertical farm.

With a remarkable capacity to grow over 1 million kilograms of top-quality leafy greens annually – equivalent to 3 tonnes daily – Bustanica achieves this feat while utilising 95% less water than traditional agriculture.

Under the Bustanica brand, the farm-fresh produce is widely available in major retailers across the UAE, including Spinney’s, Waitrose, Carrefour and Choithrams.

Additionally, airline passengers, including those flying with Emirates, are treated to this exceptional produce in their salads and meals.

Launched in July 2022, Bustanica has rapidly become a prominent player in UAE’s culinary landscape. The brand offers a diverse range of leafy greens, herbs, and microgreens that are designed to be consumed straight from the box. Notably, all produce is grown without pesticides or herbicides, ensuring it remains 100% clean, fresh and nutrient-rich. The selection includes various lettuce varieties, spinach, parsley, and kale.

Leafy greens: Emirates Bustanica uses a hydroponic method to grow salads

Bustanica’s success is attributed to its integration of powerful technologies such as machine learning, artificial intelligence, and patented agricultural methods.

The dedicated in-house team, comprising agronomy experts, engineers, horticulturists, and plant scientists, contributes to the brand’s commitment to excellence.

In a recent development, Emirates Bustanica earned recognition as the preferred produce supplier for COP28, underscoring its dedication to sustainability and environmental responsibility.

Emirates Flight Catering, operating the world’s largest flight catering facility at Dubai International Airport, leads the aviation hospitality sector globally.

The company provides a comprehensive range of services, including airline catering, airport dining, private dining and event catering, alongside food supplies to the HORECA and hospitality industries.

Renowned for excellence, innovation, and sustainability, Emirates Flight Catering consistently delivers exceptional culinary experiences tailored to global consumer preferences.

For information on flights on Emirates, contact your Global Travel Management Account Manager.

Dave

American Express unveils largest Centurion Lounge at Atlanta Airport

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American Express marked Valentine’s Day with the grand opening of its newest Centurion Lounge at Hartsfield-Jackson Atlanta International Airport, north America’s busiest airport.

Boasting an impressive 26,000 square feet, the lounge becomes the largest in the Centurion Lounge network.

Centurion Lounge: A 50-year-old olive tree graces the main seating area

Positioned conveniently in Concourse E near gate E11, it offers a wealth of amenities to cater to the discerning needs of frequent flyers.

Audrey Hendley, of American Express, expressed excitement about the strategic location of the new lounge, stating,

The new Centurion Lounge at Hartsfield-Jackson Atlanta International Airport will serve travelers in one of the airports our Card Members visit most.

Hendley highlighted key features such as outdoor terraces and ample space for relaxation, emphasising the incorporation of local touches in design and menus.

The lounge’s design draws inspiration from Atlanta’s moniker as “the city in the forest.”

A 50-year-old olive tree graces the main seating area, accompanied by a custom light sculpture representing a forest canopy.

Outdoor terraces, a first for the Centurion Lounge network, provide panoramic views of the airfield. Meticulously landscaped, these areas are equipped with heaters and fans for year-round comfort.

Local artists contribute to the lounge’s aesthetic, with commissioned works including a textural interpretation of the iconic American Express watch dog by Lucha Rodríguez and a multimedia piece by Michi Meko inspired by Georgia’s landscape.

A 60-foot mural by Evan Blackwell Helgeson adorns the interior and exterior spaces, depicting abstracted leaf-like shapes.

Renowned Atlanta-based Chef Deborah VanTrece, known for her local restaurants, brings her take on modern, global soul food to the lounge.

The menu features dishes such as Black Eyed Pea Biryani, Za’atar Grilled Chicken Thighs with Green Tomato Chimichurri and Twisted Soul Salad with Strawberry Peppercorn Vinaigrette.

VanTrece’s culinary offerings blend her travel experiences as a former flight attendant with family traditions and fresh, local ingredients. The lounge also provides gluten-free and vegan options, including protein bites, salads, smoothies, and immunity booster juice shots.

She said,

The collaboration with American Express allows me to share my creative vision for food and hospitality with travelers from around the world

The Reserve: a bespoke whiskey bar serving signature cocktails designed by Jim Meehan

A highlight of the new lounge is The Reserve by American Express, the first dedicated whiskey bar in the Centurion Lounge network.

Curated by award-winning mixologist Jim Meehan, the menu features five speciality whiskey cocktails, including Drink a Peach with peach-flavored whiskey and bitters, and Mayme, Tailored, highlighting an American whiskey with ginger beer.

The bar offers a modern take on a classic whiskey bar, connecting to an outdoor lounge area. The lounge also features a fully stocked main bar, offering a selection of over twenty classic and new American whiskeys, along with wines handpicked by sommelier Anthony Giglio.

In addition to the culinary and beverage offerings, the lounge provides signature Centurion Lounge amenities, including dedicated workstations, phone booths, premium restrooms and shower suites.

Multiple seating areas and complimentary high-speed Wi-Fi cater to the diverse needs of all types of traveller.

American Express, the credit card issuer with the most extensive airport lounge options, continues to prioritise the travel experience for Card Members.

The Global Lounge Collection™ includes access to 28 Centurion Lounges and over 1,400 lounges worldwide.

Plans for further expansion of the Centurion Lounge Network include new locations at Reagan National Airport in Washington, D.C., and Newark Liberty International Airport in New Jersey.

For information about flights serving Hartsfield-Jackson Atlanta Airport – or any of the airports served by Amercian Express lounges – please contact your Global Travel Management Account Manager.

Dave

Transport for London releases new names for Overground lines

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In a groundbreaking move to enhance the navigational experience and celebrate the rich cultural tapestry of London, each of the city’s six Overground lines will now boast a unique name and colour, marking a historic shift in the iconic Tube map.

The transformation aims to simplify the network for commuters, drawing inspiration from London’s diverse history and communities.

Transport for London (TfL) conducted extensive research revealing that some passengers found the London Overground network confusing due to its single colour and name. The revamp addresses this concern by assigning distinct names and colours to each line, facilitating a clearer understanding of the system.

London’s Transport Commissioner, Andy Lord, expressed enthusiasm for the change, emphasising the growth of the Overground, which now carries over three million customers weekly. He stated,

The network, which has grown quite considerably since 2007, is currently shown as a complicated network of orange on route maps. This can be confusing for customers less familiar with the network and could be a barrier for some wanting to use the London Overground. These new names and line colours will simplify the maps and routes for our customers, and it is hoped it will encourage more people to make the most of our services. It is also a great way to tell the stories of some important parts of London’s cultural diversity.

The Lioness line

Euston to Watford Junction

Mark Bullingham

The Lioness line, which runs through Wembley, honours the historic achievements and lasting legacy created by the England women’s football team that continues to inspire and empower the next generation of women and girls in sport.

It will be yellow parallel lines on the map.

Mark Bullingham, Chief Executive Officer for The Football Association, commended the decision, saying:

We’re so pleased to see the Mayor of London and Transport for London recognise the historic achievements of our England women’s team with the newly named Lioness line.

The line honours the incredible victory in the UEFA Women’s EURO in 2022 at Wembley Stadium connected by EE, and the lasting legacy this team is creating in inspiring the next generation.

The Mildmay line

Stratford to Richmond/Clapham Junction

Geoff Coleman

The Mildmay line, which runs through Dalston, honours the small charitable hospital in Shoreditch that has cared for Londoners over many years, notably its pivotal role in the HIV/AIDS crisis in the 1980s, which made it the valued and respected place it is for the LGBTQ+ community today.

It will be blue parallel lines on the map.

Geoff Coleman, Chief Executive Officer for Mildmay Mission Hospital, conveyed his gratitude, stating:

We are deeply honoured that the Mildmay line was chosen as one of the new London Overground lines names in recognition of the work of the dedicated doctors, nurses and support staff at the Mildmay Hospital.

From its humble origins in the 1860s – serving the poorest people of the East End – to its pivotal role during the HIV/AIDS crisis in the 80s and 90s, Mildmay has evolved into an internationally renowned rehab centre, and our dedicated team continues to serve people from across London.

The Windrush line

Highbury & Islington to Clapham Junction/New Cross/Crystal Palace/West Croydon

Arthur Torrington

The Windrush line runs through areas with strong ties to Caribbean communities today, such as Dalston Junction, Peckham Rye and West Croydon and honours the Windrush generation who continue to shape and enrich London’s cultural and social identity today. 

It will be red parallel lines on the map.

Arthur Torrington CBE, Co-founder and Director of the Windrush Foundation, expressed his organisation’s congratulations, saying:

Windrush Foundation congratulates Transport for London for creating a new interest in travel on the Windrush line as part of the London Overground line naming project.

We are reminded of the iconic journey of Empire Windrush and the contributions the Caribbean community have made to the capital over many decades.

The Weaver line

Liverpool Street to Cheshunt/Enfield Town/Chingford

James Gaselee

The Weaver line runs through Liverpool Street, Spitalfields, Bethnal Green and Hackney – areas of London known for their textile trade, shaped over the centuries by diverse migrant communities and individuals.

It will be maroon parallel lines on the map.   

James Gaselee, Clerk for Worshipful Company of Weavers, highlighted the historical significance, stating:

We are delighted that one of the newly named London Overground lines will be called the Weaver line in recognition of the silk weaving trade that was centred on Spitalfields; this is not however purely historic as the name of the line will also shine a light on the silk weaving, textile and fashion industries that continue to flourish in London and across the country.

The Suffragette line

Gospel Oak to Barking Riverside

Jemima Olchawski

The Suffragette line celebrates how the working-class movement in the East End, fought for votes for woman and paved the way for women’s rights. 

The line runs to Barking, home of the longest surviving Suffragette Annie Huggett, who died at 103.

It will be green parallel lines on the map.  

Jemima Olchawski, Chief Executive of the Fawcett Society, applauded the recognition of women’s rights, saying:

The naming of the Suffragette line is a wonderful way to pay tribute to the women who have gone before us and to inspire the next generation of feminist campaigners, as our work isn’t yet done!

The Liberty line

Romford to Upminster

Julie Frost

The Liberty line celebrates the freedom that is a defining feature of London and references the historical independence of the people of Havering, through which it runs. 

It will be grey parallel lines on the map.

Julie Frost, BID Director for Romford Business Improvement District, expressed local support, stating,

The Romford BID welcome the announcement that the Romford to Upminster branch line now has a new name; the Liberty line. This is a very fitting name as it speaks to our Borough’s centuries old status as a Royal Liberty. What better way to keep alive the spirit of this association than by renaming a key piece of our local transport infrastructure.

Mayor of London, Sadiq Khan, hailed the transformation as a pivotal moment, simplifying navigation and celebrating London’s local history and culture. Commuters are encouraged to explore the unique stories behind each line, fostering a deeper connection with the city.

The rebranding process, led by creative agency DNCO, will involve updating the Tube map, the London Overground network map, and various on-network assets.

Careful consideration has been given to inclusivity, with validation and testing conducted to ensure the line colours are as accessible as possible, including those with visual impairments.

The entire rebranding process is expected to be completed by the end of the year, culminating in a refreshed and more user-friendly London Overground experience.

For information about travel around London, contact your Global Travel Management Account Manager.